View source for JHU Exchange-based Email Service

{{messagebox|This article is about JHU's Exchange Email service, not [[:Category:Mail|CS's email service]].  CS IT '''''does not configure or troubleshoot''''' user systems for JHU's Exchange email service.  See below for support options for JHU's Exchange email service.|type=warning}}

==INTRO==

As you might know, [[:Category:Mail|CS offers it's own CS Email Service]], but ''JHU '''also''' has its '''own''' email service'' based on Microsoft Exchange (and usually using Microsoft Outlook as a mail client.)  And JHU's email service may vary depending upon whether you're faculty, staff, student, etc. Your department administrator can make sure a JHU email address has been created for you. 

Your JHU email address is essential to have, as many JHU administrative emails are typically sent to your '''''@jhu.edu''''' address by default (although, you can forward those messages to an alternative address, e.g. a CS email address.)

==Info Regarding JHU's Exchange Email Service==

To utilize ''JHU's mail services'', visit  their [https://livejohnshopkins.sharepoint.com/sites/EnterpriseEmailServices Enterprise Email Services] page which includes links to their various email services including Outlook/Exchange.

==Configuring Your JHU Exchange Email==

Since JHU has moved to using Microsoft Office 365 (cloud-based) for its JHU email, please see the following information from WSE IT on configuring your mail client for Exchange:

[https://wseit.engineering.jhu.edu/get-help/microsoft-exchange-online-office-365-email https://wseit.engineering.jhu.edu/get-help/microsoft-exchange-online-office-365-email]

==If You're Having Issues With Your JHU Exchange Email Service==

If you are having issues with configuring your client for JHU Exchange Email or having general issues with accessing/using your Exchange email, see below:

* [[Contacting_JHU_IT_Support|JHU IT Support]] your first stop in troubleshooting your JHU Exchange Email
* [[Contacting_WSE_IT_Support|WSE IT Support]] if you're unable to get the assistance you need from JHU IT. 





[[Category:Mail]]