Audio-Visual Support Options - Revision history

Steve410: /* MSSI Lab Projector In MH 316/MH 322 Lab */

2026-02-13T21:20:22Z

MSSI Lab Projector In MH 316/MH 322 Lab

Steve410 at 15:12, 13 February 2026

2026-02-13T15:12:40Z

Steve410: /* CS Undergrad Lab MH 122 And Its Breakout Rooms Projectors */

2025-03-21T15:58:08Z

CS Undergrad Lab MH 122 And Its Breakout Rooms Projectors

Steve410: /* And if CMTS cannot assist with the A/V */

2025-03-21T15:22:22Z

And if CMTS cannot assist with the A/V

Steve410: /* And if CLDT cannot assist with the A/V */

2025-03-21T15:21:58Z

And if CLDT cannot assist with the A/V

Steve410: /* Hackerman Hall B-17's A/V Equipment */

2025-03-21T15:20:08Z

Hackerman Hall B-17's A/V Equipment

Steve410: /* Issues with connecting your own equipment to the MH-122 projectors */

2025-03-21T15:19:36Z

Issues with connecting your own equipment to the MH-122 projectors

Steve410: /* If it's after hours or on a weekend... */

2025-03-21T15:19:17Z

If it's after hours or on a weekend...

Steve410: /* Hackerman Hall B-17's A/V Equipment */

2025-03-21T15:19:00Z

Hackerman Hall B-17's A/V Equipment

Steve410: /* If it's after hours or on a weekend... */

2025-03-21T15:18:16Z

If it's after hours or on a weekend...

@@ Line 40: / Line 40: @@
 :For any issues with the '''''Epson BrightLink 485Wi''''' projector in the MSSI Lab, MH-316/MH-322...
-:During regular hours, please contact [mailto:support@cs.jhu.edu support@isi.jhu.edu], and ISI's IT support will look into the issue.  Please include as many details as you can regarding the problem you're experiencing with the projector.
+:During regular hours, please contact [mailto:isisupport@jh.edu isisupport@jh.edu], and ISI's IT support will look into the issue.  Please include as many details as you can regarding the problem you're experiencing with the projector.
 ===If it's after hours or on a weekend...===
-:If it's after hours or on a weekend, please ''first try'' to contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.  '''And email [mailto:support@isi.jhu.edu support@isi.jhu.edu] to let them know you contacted CMTS.
+:If it's after hours or on a weekend, please ''first try'' to contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.  '''And then, email [mailto:isisupport@jh.edu isisupport@jh.edu] to let them know you contacted CMTS.
 :Provide them as much info as you can about the issue you are experiencing, including your name, a way to reach you, the location of the projector (there are actually ''two'' projectors in that room.  One closest to the MH-316 door and one near the MH-322 door), and the model of the projector: '''''Epson BrightLink 485Wi'''''.

@@ Line 1: / Line 1: @@
 ==INTRO==
-As of April, 2023, Audio Visual support options for Malone Hall has changed.  We are generally '''''no longer using'''
+As of April, 2023, Audio Visual support options for Malone Hall, its offices, and its conference rooms has changed.  We are generally '''''no longer using'''
 [https://classrooms.johnshopkins.edu/ Kit-Cats] for '''A/V support''' as we had for many years (except, perhaps, in certain circumstances).  '''''Instead''''', WSE now has their own A/V support team,
 the [https://support.cmts.jhu.edu/hc/en-us Center for Media & Technology Solutions (CMTS) group] (formerly, the Center for Learning Design & Technology - CLDT), and that's who we will utilize for A/V support.

@@ Line 26: / Line 26: @@
 ::* your contact info
-==CS Undergrad Lab MH 122 And Its Breakout Rooms Projectors==
+==[https://support.cs.jhu.edu/wiki/MH_122_Projectors CS Undergrad Lab MH 122 And Its Breakout Rooms Projectors]==
 MH-122 hosts an overhead projector. That projector has a control box on the rear left table in the main room, and the projector can be selected to connect to one of our Linux systems at that table ''(ugrad1)'' or ''to your own laptop''.   MH-122 also has 3 short-throw projectors located in MH-122's breakout rooms.

@@ Line 52: / Line 52: @@
 CS utilizes this lecture hall for seminars and classes.  If there are problems with the A/V equipment, please contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
-==And if CMTS cannot assist with the A/V==
+==And if [https://support.cmts.jhu.edu CMTS] cannot assist with the A/V==
 If, for some reason, CLDT cannot assist with the A/V, we are providing contact info for our old A/V support team from JHU, Kit-cats, just in case.  Kit-cats mostly provides A/V support for the Krieger School of Arts & Sciences (KSAS), and they might require a charge/cost number.

@@ Line 52: / Line 52: @@
 CS utilizes this lecture hall for seminars and classes.  If there are problems with the A/V equipment, please contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
-==And if CLDT cannot assist with the A/V==
+==And if CMTS cannot assist with the A/V==
 If, for some reason, CLDT cannot assist with the A/V, we are providing contact info for our old A/V support team from JHU, Kit-cats, just in case.  Kit-cats mostly provides A/V support for the Krieger School of Arts & Sciences (KSAS), and they might require a charge/cost number.

@@ Line 50: / Line 50: @@
 ==Hackerman Hall B-17's A/V Equipment==
-CS utilizes this lecture hall for seminars and classes.  If there are problems with the A/V equipment, please contact CMTS using the information found in  [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
+CS utilizes this lecture hall for seminars and classes.  If there are problems with the A/V equipment, please contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
 ==And if CLDT cannot assist with the A/V==

@@ Line 34: / Line 34: @@
 ===Issues with connecting your own equipment to the MH-122 projectors===
-If the issue is ''your own connection'' to any of the projectors in MH-122 (the overhead or short-throw projectors), then please contact CMTS using the information found in  [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
+If the issue is ''your own connection'' to any of the projectors in MH-122 (the overhead or short-throw projectors), then please contact CMTS using the information found in the [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.
 ==MSSI Lab Projector In MH 316/MH 322 Lab==

@@ Line 44: / Line 44: @@
 ===If it's after hours or on a weekend...===
-:If it's after hours or on a weekend, please ''first try'' to contact CLDT at the address below, '''and email [mailto:support@isi.jhu.edu support@isi.jhu.edu] to let them know you contacted CLDT.
+:If it's after hours or on a weekend, please ''first try'' to contact CMTS using the information found in  [https://support.cs.jhu.edu/wiki/Audio-Visual_Support_Options#General_Malone_Hall_A.2FV_Support General Malone Hall A/V Support] section found earlier in this document.  '''And email [mailto:support@isi.jhu.edu support@isi.jhu.edu] to let them know you contacted CMTS.
 :Provide them as much info as you can about the issue you are experiencing, including your name, a way to reach you, the location of the projector (there are actually ''two'' projectors in that room.  One closest to the MH-316 door and one near the MH-322 door), and the model of the projector: '''''Epson BrightLink 485Wi'''''.