Category:Backups - Revision history

Steve410: /* Restoring CS Email Inboxes */

2023-09-22T20:52:00Z

Restoring CS Email Inboxes

2021-11-17T16:46:18Z

Self-Service File Recovery For Grad/Research Net and Ugrad Net Users

2019-09-23T17:03:23Z

Self-Service File Recovery For Grad/Research Net Users

2019-09-20T14:48:17Z

Restoring CS Email Inboxes

2019-09-20T14:48:05Z

Self-Service File Recovery For Grad/Research Net Users

2019-05-09T18:02:26Z

Restoring CS Email Inboxes

2018-11-14T16:16:40Z

Restoring CS Email Inboxes

2018-11-14T16:14:06Z

Restoring CS Email Inboxes

2018-11-14T16:12:58Z

Self-Service File Recovery For Grad/Research Net Users

2018-11-14T16:12:42Z

Self-Service File Recovery For Grad/Research Net Users

← Older revision		Revision as of 20:52, 22 September 2023
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	:Email ''folders'' are typically kept in the user's home directory, so they are treated just like any other folders to be restored. Email ''inboxes'', however, are different, as they reside in a different location on our server.		:Email ''folders'' are typically kept in the user's home directory, so they are treated just like any other folders to be restored. Email ''inboxes'', however, are different, as they reside in a different location on our server.

−	:In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' '''/var/mail''' directories or into your home directory, ~~as long as~~ the ~~inbox was backed up~~ the ~~evening before by our systems~~. Please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] with details on what you need restored to your inbox. We typically do not restore individual ~~message~~, but rather, whole inboxes.)	+	:In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' '''/var/spool/mail (/var/mail)''' directories or into your home directory. We back up these mail spools daily, and if requested, we'll restore the most recent version of the spool that we can.
		+
		+	:Please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] with details on what you need restored to your inbox. We typically do not restore individual messages, but rather, whole inboxes.)

@@ Line 10: / Line 10: @@
 :We are able to [[BACKUPS_-_Requesting_Restoration_of_a_Deleted_File | restore]] many files for users as needed.
-===Self-Service File Recovery For ''Grad/Research Net'' and ''Ugrad Net'' Users===
+===[https://support.cs.jhu.edu/wiki/Self-Service_File_Recovery Self-Service File Recovery] For ''Grad/Research Net'' and ''Ugrad Net'' Users===
 :In addition to our tape & disk-based backups, we also perform special automatic ''online'' backups of the <code>/users</code> filesystem on the ''Grad/Research Net'' and on the <code>/home</code> filesystem on the ''Ugrad Net''  that allows ''[[Self-Service File Recovery]]'' in many cases, so you don't need to wait for us to do certain file restores.

@@ Line 10: / Line 10: @@
 :We are able to [[BACKUPS_-_Requesting_Restoration_of_a_Deleted_File | restore]] many files for users as needed.
-===Self-Service File Recovery For ''Grad/Research Net'' Users===
+===Self-Service File Recovery For ''Grad/Research Net'' and ''Ugrad Net'' Users===
-:In addition to our tape & disk-based backups, we also perform special automatic ''online'' backups of the <code>/users</code> filesystem on the ''Grad/Research Net'' only  that allows ''[[Self-Service File Recovery]]'' in many cases, so you don't need to wait for us to do certain file restores.
+:In addition to our tape & disk-based backups, we also perform special automatic ''online'' backups of the <code>/users</code> filesystem on the ''Grad/Research Net'' and on the <code>/home</code> filesystem on the ''Ugrad Net''  that allows ''[[Self-Service File Recovery]]'' in many cases, so you don't need to wait for us to do certain file restores.
 ===Restoring CS Email Inboxes===

← Older revision		Revision as of 14:48, 20 September 2019
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	<br>		<br>
−
	'''NOTE:''' We only handle file restore requests during the regular M-F 8:30 to 5pm work day.		'''NOTE:''' We only handle file restore requests during the regular M-F 8:30 to 5pm work day.

← Older revision		Revision as of 14:48, 20 September 2019
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	:In addition to our tape & disk-based backups, we also perform special automatic ''online'' backups of the <code>/users</code> filesystem on the ''Grad/Research Net'' only that allows ''[[Self-Service File Recovery]]'' in many cases, so you don't need to wait for us to do certain file restores.		:In addition to our tape & disk-based backups, we also perform special automatic ''online'' backups of the <code>/users</code> filesystem on the ''Grad/Research Net'' only that allows ''[[Self-Service File Recovery]]'' in many cases, so you don't need to wait for us to do certain file restores.
−
−	~~:''(This service is not available for Ugrad Net users at this time.'')''~~

	===Restoring CS Email Inboxes===		===Restoring CS Email Inboxes===

@@ Line 18: / Line 18: @@
 ===Restoring CS Email Inboxes===
-:Email folders are typically kept in the user's home directory, so they are treated just like any other folders to be restored.  Email ''inboxes'', however, are different, as they reside in a different location on our server.
+:Email ''folders'' are typically kept in the user's home directory, so they are treated just like any other folders to be restored.  Email ''inboxes'', however, are different, as they reside in a different location on our server.
 :In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' '''/var/mail''' directories or into your home directory,  as long as the inbox was backed up the evening before by our systems.   Please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] with details on what you need restored to your inbox.  We typically do not restore individual message, but rather, whole inboxes.)