If You Receive Spam - Revision history

Steve410: /* If You Receive Spam Messages At Your {{red|@jhu.edu, @jhmi.edu or @jh.edu}} email address and want to report it */

2025-11-26T14:41:12Z

If You Receive Spam Messages At Your {{red|@jhu.edu, @jhmi.edu or @jh.edu}} email address and want to report it

Steve410: /* If You Receive Spam Messages At Your {{red|@jhu.edu, @jhmi.edu or @jh.edu}} email address and want to report it */

2025-11-26T14:30:12Z

If You Receive Spam Messages At Your {{red|@jhu.edu, @jhmi.edu or @jh.edu}} email address and want to report it

Steve410: /* Reporting Spam */

2025-11-26T14:29:50Z

Reporting Spam

Steve410: /* Reporting Spam */

2025-11-26T14:29:38Z

Reporting Spam

Steve410: /* If You Receive Spam Messages At Your {{red|@jhu.edu or @jhmi.edu}} email address and want to report it */

2024-11-20T20:42:21Z

If You Receive Spam Messages At Your {{red|@jhu.edu or @jhmi.edu}} email address and want to report it

Steve410 at 20:41, 20 November 2024

2024-11-20T20:41:49Z

Steve410 at 20:00, 20 November 2024

2024-11-20T20:00:10Z

Phil at 14:13, 7 June 2024

2024-06-07T14:13:07Z

Steve410: /* If You Received a Spam Message at your @cs.jhu.edu email address, and you want to report it */

2023-08-04T17:03:16Z

If You Received a Spam Message at your @cs.jhu.edu email address, and you want to report it

Steve410: /* If You Received a Spam Message at your @cs.jhu.edu email address, and you want to report it */

2023-08-04T16:53:44Z

If You Received a Spam Message at your @cs.jhu.edu email address, and you want to report it

@@ Line 29: / Line 29: @@
 :('''NOTE:'''  If the spam you receive looks like a ''Phishing'' email, please visit [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]] for further instructions for reporting it.)
-===If You Receive Spam  Messages At Your {{red|''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu''}} email address and want to report it===
+===If You Receive Spam  Messages At Your {{red|''@jhu.edu'', ''@jhmi.edu'', or ''@jh.edu''}} email address and want to report it===
 :If you receive spam (including phishing, etc.) email at your ''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]

@@ Line 33: / Line 33: @@
 :If you receive spam (including phishing, etc.) email at your ''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
-:'''NOTE''':  {{red|Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)}}
+:'''NOTE''':  {{red|Spam mail received at your ''non-CS'' email address and that did '''''not''''' originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)}}
 === If You Received a Spam Message at your {{red|''@cs.jhu.edu''}} Computer Science-provided email address, and you want to report it===

@@ Line 33: / Line 33: @@
 :If you receive spam (including phishing, etc.) email at your ''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
-:'''NOTE''':  {{ree|Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)}}
+:'''NOTE''':  {{red|Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)}}
 === If You Received a Spam Message at your {{red|''@cs.jhu.edu''}} Computer Science-provided email address, and you want to report it===

@@ Line 29: / Line 29: @@
 :('''NOTE:'''  If the spam you receive looks like a ''Phishing'' email, please visit [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]] for further instructions for reporting it.)
-===If You Receive Spam  Messages At Your {{red|''@jhu.edu'' or ''@jhmi.edu''}} email address and want to report it===
+===If You Receive Spam  Messages At Your {{red|''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu''}} email address and want to report it===
-:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
+:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'', ''@jhmi.edu'' or ''@jh.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
-:'''NOTE''':  Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)
+:'''NOTE''':  {{ree|Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)}}
 === If You Received a Spam Message at your {{red|''@cs.jhu.edu''}} Computer Science-provided email address, and you want to report it===

@@ Line 31: / Line 31: @@
 ===If You Receive Spam  Messages At Your {{red|''@jhu.edu'' or ''@jhmi.edu''}} email address and want to report it===
-:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http:/.  Course info can be found at: /www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
+:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
 :'''NOTE''':  Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)

@@ Line 3: / Line 3: @@
    STOP! READ HERE FIRST:  This page contains instructions for '''''Computer Science Department'' affiliates''' only|
 =<br>
-If you are '''''not affiliated''''' with the ''Johns Hopkins University '''Computer Science Department''''', this is '''''not''''' the right resource for you.  Instead, please  see [https://johnshopkins.service-now.com/serviceportal?id=kb_article&sys_id=59e4b648db2d7b84e6cfdb85ca96199d JHU IT's page on how to report spam] for further instructions.  ('''NOTE:''' If you get an ''Article not found'' error, then first, go to:  [https://johnshopkins.service-now.com  https://johnshopkins.service-now.com] and log in with your JHED credentials.... then re-click the earlier link.)
+If you are '''''not affiliated''''' with the ''Johns Hopkins University '''Computer Science Department''''', this is '''''not''''' the right resource for you.  Instead, please  see [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0 JHU IT's page on how to report spam] for further instructions.
 <br/>
 <br>
@@ Line 31: / Line 31: @@
 ===If You Receive Spam  Messages At Your {{red|''@jhu.edu'' or ''@jhmi.edu''}} email address and want to report it===
-:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http:/.  Course info can be found at: /www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/serviceportal?id=kb_article&sys_id=59e4b648db2d7b84e6cfdb85ca96199d  JHU's How-to page for reporting spam]. ('''NOTE:''' If you get an ''Article not found'' error, then first, go to:  [https://johnshopkins.service-now.com  https://johnshopkins.service-now.com] and log in with your JHED credentials.... then re-click the earlier link.)    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
+:If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http:/.  Course info can be found at: /www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0  JHU's How-to page for reporting spam].    As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
 :'''NOTE''':  Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)
@@ Line 47: / Line 47: @@
 -->
 <!--
-:In this case, since you're dealing with JHU's mail service, not the CS mail service, you should read the [https://johnshopkins.service-now.com/serviceportal?id=kb_article&sys_id=59e4b648db2d7b84e6cfdb85ca96199d How-to page in reporting spam to JHU]  Pay special attention on the process to report the spam.   JHU will want you to provide the full header information, and they provide examples of how to do so by ''forwarding'' the spam email ''as an attachment'' to JHU.
+:In this case, since you're dealing with JHU's mail service, not the CS mail service, you should read the [https://johnshopkins.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0012905%26sysparm_rank%3D1%26sysparm_tsqueryId%3Dbd28183433825e54ccc4ec845d5c7bb0 How-to page in reporting spam to JHU]  Pay special attention on the process to report the spam.   JHU will want you to provide the full header information, and they provide examples of how to do so by ''forwarding'' the spam email ''as an attachment'' to JHU.
 -->
 <!--

@@ Line 28: / Line 28: @@
 :('''NOTE:'''  If the spam you receive looks like a ''Phishing'' email, please visit [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]] for further instructions for reporting it.)
-===If You Receive Spam  Messages At Your <span style="color:#ff0000">''@jhu.edu'' or ''@jhmi.edu''</span> email address and want to report it===
+===If You Receive Spam  Messages At Your {{red|''@jhu.edu'' or ''@jhmi.edu''}} email address and want to report it===
 :If you receive spam (including phishing, etc.) email at your ''@jhu.edu'' or ''@jhmi.edu'' email address ''directly'' (and is not from an @cs.jhu.edu email address or if you don't forward your CS email to your @jhu email)), you can visit <!--[http:/.  Course info can be found at: /www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page]--> [https://johnshopkins.service-now.com/serviceportal?id=kb_article&sys_id=59e4b648db2d7b84e6cfdb85ca96199d  JHU's How-to page for reporting spam].  As part of the process, you'll want to forward that email (including any mail headers, if possible, by '''forwarding''' it ''as an attachment''), to [mailto:spam@jhu.edu spam@jhu.edu] (and perhaps make the Subject Line say '''SPAM'''), so that JHU can examine it and take proper action. If you're not sure if the email is legitimate, mention that in your correspondence with JHU IT as well.  If you haven't heard back from JHU in a reasonable amount of time, please [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support open a trouble ticket with JHU IT.]
@@ Line 34: / Line 34: @@
 :'''NOTE''':  Spam mail received at your ''non-CS'' email address and that did not originate from an ''@cs.jhu.edu'' address does '''not''' need to be reported to CS IT (i.e,. support@cs.jhu.edu)
-=== If You Received a Spam Message at your <span style="color:#ff0000"> ''@cs.jhu.edu'' </span> Computer Science-provided email address, and you want to report it===
+=== If You Received a Spam Message at your {{red|''@cs.jhu.edu''}} Computer Science-provided email address, and you want to report it===
 :If you receive spam email (including phishing) ''directly'' at your '''''Computer Science''' email address only'' (this is '''not''' for non-CS email addresses), and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our  CS IT Support Team can examine it and take proper action.

← Older revision		Revision as of 16:53, 4 August 2023
Line 36:		Line 36:
	=== If You Received a Spam Message at your <span style="color:#ff0000"> ''@cs.jhu.edu'' </span> email address, and you want to report it===		=== If You Received a Spam Message at your <span style="color:#ff0000"> ''@cs.jhu.edu'' </span> email address, and you want to report it===

−	:If you receive spam email (including phishing) ''directly'' at your '''''Computer Science''' email address only'', and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our CS IT Support Team can examine it and take proper action.	+	:If you receive spam email (including phishing) ''directly'' at your '''''Computer Science''' email address only'' (for non-CS email addresses click [https://support.cs.jhu.edu/wiki/If_You_Receive_Spam#If_You_Receive_Spam_Messages_At_Your_.40jhu.edu_or_.40jhmi.edu_email_address_and_want_to_report_it here]), and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our CS IT Support Team can examine it and take proper action.