Outlook Mail Crashes When Printing - Revision history

Steve410: /* Solution */

2021-08-27T20:49:17Z

Solution

Steve410.cs.jhu.edu at 20:07, 17 November 2015

2015-11-17T20:07:41Z

Steve410.cs.jhu.edu: Created page with "==Problem== If you experiencing crashing while printing from Outlook, the hidden file '''OutlPrnt''' might be corrupt. Outlook stores its printing style settings in OutlPrnt..."

2015-11-17T20:07:14Z

Created page with "==Problem== If you experiencing crashing while printing from Outlook, the hidden file '''OutlPrnt''' might be corrupt. Outlook stores its printing style settings in OutlPrnt..."

New page

==Problem==

If you experiencing crashing while printing from Outlook, the hidden file '''OutlPrnt''' might be corrupt. Outlook stores its printing style settings in OutlPrnt.

==Solution==

* Stop Outlook.

* Rename (or move, etc) the old OutlPrnt file. Outlprnt is located at: ''C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\OutlPrnt''

* Restart Outlook.

A new OutlPrnt will be created, and you should be able to print again.

''Note that by default '''AppData''' is a hidden folder, so you might not see it in a directory listing... but, it is there!''

==SOURCE:==

[http://www.msoutlook.info/question/247 http://www.msoutlook.info/question/247]

<pre>

QUESTION:

Whenever I try to print something from Outlook, it either hangs or crashes.

I can print just fine from other applications, I updated the printer driver and when trying to print to another printer I get the same results.

How can I get printing from Outlook to work again?

ANSWER:

Outlook keeps its printing style settings in a file called OutlPrnt. You can run into several issues like these hangs and crashes when the file gets corrupted.

On multiple occasions I’ve also seen messages being printed in right-to-left format instead of left-to-right due to OutlPrnt corruptions.

You can recover from this by renaming the OutlPrnt file to .old when Outlook is closed. You can find the file here;

Windows Vista, Windows 7, Windows 8 and Windows 10:
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\

Windows XP:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\

</pre>

[[Category:Troubleshooting]]
[[Category:Printing]]

← Older revision		Revision as of 20:07, 17 November 2015
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	A new OutlPrnt will be created, and you should be able to print again.		A new OutlPrnt will be created, and you should be able to print again.

−	''Note that by default '''AppData''' is a hidden folder, so you might not see it in a directory listing... but, it is there!''	+	''Note that by default, '''AppData''' is a hidden folder, so you might not see it in a directory listing... but, it is there!''

@@ Line 8: / Line 8: @@
 * Stop Outlook.
-* Rename (or move, etc) the old OutlPrnt file.   Outlprnt is located at:  ''C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\OutlPrnt''
+* Rename (or move, etc) the old OutlPrnt file.   OutlPrnt is located at:  ''C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\OutlPrnt''
 * Restart Outlook.
@@ Line 16: / Line 16: @@
 ''Note that by default, '''AppData''' is a hidden folder, so you might not see it in a directory listing... but, it is there!''
 ==SOURCE:==