VPN - JHU - Revision history

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti) */

2025-07-25T13:33:12Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti)

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti) */

2024-10-14T17:21:38Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti)

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure */

2024-09-17T14:53:34Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure */

2024-09-17T14:52:06Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure

Phil at 14:40, 7 June 2024

2024-06-07T14:40:03Z

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure */

2022-08-05T18:44:42Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure */

2022-08-05T18:44:01Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure

Steve410: /* STEP 1: Setting Up Multi-Factor Authentication */

2022-04-14T12:56:17Z

STEP 1: Setting Up Multi-Factor Authentication

Steve410: /* Changing your default JHU VPN authentication Method */

2022-02-04T21:07:17Z

Changing your default JHU VPN authentication Method

Steve410: /* STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure */

2021-09-13T14:25:05Z

STEP 2: Installing and Running the JHU VPN Client Program, JH Pulse Secure

@@ Line 43: / Line 43: @@
 ===STEP 2:  Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti)===
-:Please visit the [https://cds.johnshopkins.edu/vpn JHU VPN Resource page.]
+:Please visit the [https://livejohnshopkins.sharepoint.com/sites/Office365Hub/SitePages/VPN-Resource-Center.aspx JHU VPN Resource page.]
 :Once there, Under '''VPN Quick Links''' on the right, choose '''Request VPN Access'''.  It's possible you might already have VPN access (and if you think you already do, you can skip below the next step.) {{red|'''NOTE:'''  As of 2020, we're told that you might not need to request VPN access, as access is now granted automatically.}}

← Older revision		Revision as of 17:21, 14 October 2024
Line 78:		Line 78:


−	{{red\|'''NOTE:''' If you have any issues with installing or using the JH Pulse Secure client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support JHU IT's support helpdesk].}}	+	{{red\|'''NOTE:''' If you have any issues with installing or using the JH Pulse Secure (Ivanti) client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support JHU IT's support helpdesk].}}

	<br>		<br>

@@ Line 41: / Line 41: @@
 <br>
-===STEP 2:  Installing and Running the JHU VPN Client Program, JH Pulse Secure===
+===STEP 2:  Installing and Running the JHU VPN Client Program, JH Pulse Secure (From Ivanti)===
 :Please visit the [https://cds.johnshopkins.edu/vpn JHU VPN Resource page.]

@@ Line 47: / Line 47: @@
 :Once there, Under '''VPN Quick Links''' on the right, choose '''Request VPN Access'''.  It's possible you might already have VPN access (and if you think you already do, you can skip below the next step.) {{red|'''NOTE:'''  As of 2020, we're told that you might not need to request VPN access, as access is now granted automatically.}}
-:Next, below the VPN Quick Links section on that page, you'll find '''VPN CLient Installs (for New VPN Installs).'''   Click on the operating system you're downloading for.  This will download the '''''Pulse Secure''''' software that will run on your computer as your gateway to the JHU VPN.
+:Next, below the VPN Quick Links section on that page, you'll find '''VPN CLient Installs (for New VPN Installs).'''   Click on the operating system you're downloading for.  This will download the '''''Ivanti Pulse Secure''''' software that will run on your computer as your gateway to the JHU VPN.
-:Install the Pulse Secure package.
+:Install the Ivanti Pulse Secure package.
-:Run the Pulse Secure program.  The following is for a Windows systems running Pulse Secure.  Other operating systems may be similar.
+:Run the Ivanti Pulse Secure program.  The following is for a Windows systems running Pulse Secure.  Other operating systems may be similar.
 * Look for ''Connections''.

@@ Line 37: / Line 37: @@
 You will need your MFA configured in order to access the JHU VPN in the next step.
-<span style="color:#ff0000">'''NOTE:'''  If you have any issues with setting up Multi-factor authentication, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk]</span>
+{{red|'''NOTE:'''  If you have any issues with setting up Multi-factor authentication, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk]}}
 <br>
@@ Line 45: / Line 45: @@
 :Please visit the [https://cds.johnshopkins.edu/vpn JHU VPN Resource page.]
-:Once there, Under '''VPN Quick Links''' on the right, choose '''Request VPN Access'''.  It's possible you might already have VPN access (and if you think you already do, you can skip below the next step.) <span style="color:#ff0000">'''NOTE:'''  As of 2020, we're told that you might not need to request VPN access, as access is now granted automatically.</span>
+:Once there, Under '''VPN Quick Links''' on the right, choose '''Request VPN Access'''.  It's possible you might already have VPN access (and if you think you already do, you can skip below the next step.) {{red|'''NOTE:'''  As of 2020, we're told that you might not need to request VPN access, as access is now granted automatically.}}
 :Next, below the VPN Quick Links section on that page, you'll find '''VPN CLient Installs (for New VPN Installs).'''   Click on the operating system you're downloading for.  This will download the '''''Pulse Secure''''' software that will run on your computer as your gateway to the JHU VPN.
@@ Line 78: / Line 78: @@
-<span style="color:#ff0000">'''NOTE:'''  If you have any issues with installing or using the JH Pulse Secure client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk].</span>
+{{red|'''NOTE:'''  If you have any issues with installing or using the JH Pulse Secure client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk].}}
 <br>
@@ Line 88: / Line 88: @@
 : To change your default authentication method, simply log into [https://mysignins.microsoft.com/security-info https://mysignins.microsoft.com/security-info] ''Once logged in, if you're not directed directly to the Security Info page, simply click '''Security info''' on the left.''   You'll see a list of your authentication options, and you can change the default option to using a Hardware Token (Authenticator App) instead of the Phone (text) option.  You can also add additional methods if you choose to.
-<span style="color:#ff0000">'''NOTE:'''  If you have any issues with setting up your Authenticators, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk]</span>
+{{red|'''NOTE:'''  If you have any issues with setting up your Authenticators, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support  JHU IT's support helpdesk]}}
 <br>

@@ Line 19: / Line 19: @@
 :(Besides this page we're providing you, WSE IT has put together a document discussing MFA [http://wseit.engineering.jhu.edu/get-help/multi-factor-authentication here] as well.)
-:To get started with MFA, you will need to visit the Azure MFA Resource Center's '''''[http://it.johnshopkins.edu/services/directoryservices/jhea/AzureMFA/AzureMFAEnrollment  Enrollment Page]''''' to enroll. <!--  your JHED ID to have it work in conjunction with what JHU calls its ''myIT Login Code''.-->
+:To get started with MFA, you will need to visit the Azure MFA Resource Center's '''''[https://livejohnshopkins.sharepoint.com/sites/Office365Hub/SitePages/Multi-Factor-Authentication.aspx  Enrollment Page]''''' to enroll. <!--  your JHED ID to have it work in conjunction with what JHU calls its ''myIT Login Code''.-->
 :That page and its video will show you how to enroll your JHED ID with the Azure MFA. The video is very helpful in explaining the process. You are encouraged to watch it all the way through.

@@ Line 87: / Line 87: @@
 : To change your default authentication method, simply log into [https://mysignins.microsoft.com/security-info https://mysignins.microsoft.com/security-info] ''Once logged in, if you're not directed directly to the Security Info page, simply click '''Security info''' on the left.''   You'll see a list of your authentication options, and you can change the default option to using a Hardware Token (Authenticator App) instead of the Phone (text) option.  You can also add additional methods if you choose to.
 [[Category:Security]]
 [[Category:Networking]]

← Older revision		Revision as of 14:25, 13 September 2021
Line 78:		Line 78:


−	<span style="color:#ff0000">'''NOTE:''' If you have any issues with installing the JH Pulse Secure client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support JHU IT's support helpdesk].</span>	+	<span style="color:#ff0000">'''NOTE:''' If you have any issues with installing or using the JH Pulse Secure client on your computer, ''you should contact'' [https://support.cs.jhu.edu/wiki/Contacting_JHU_IT_Support JHU IT's support helpdesk].</span>

	<br>		<br>