Difference between revisions of "Hard Drive Recovery"

(Created page with "If you've experienced a hard drive failure, you might still need to recover your data. Data recovery can be expensive, especially if its due to failed hard drive hardware. ...")
 
 
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We have compiled the following options for drive recovery from WSE's IT Director, as he was compiling info based upon recommendations he received.
 
We have compiled the following options for drive recovery from WSE's IT Director, as he was compiling info based upon recommendations he received.
  
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If you have questions about any of these, ''please contact the specific companies/groups mentioned.''
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If you have questions about any of these, {{red|''please contact the specific companies/groups mentioned below.''}}  Please understand that CS IT does not endorse these companies, but are just providing you the information we have received.
  
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==Drive Failure Recovery (Especially If Drive Hardware Is What Failed)==
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<!--Also, if you found this page to be helpful, please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] and let us know.-->
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:'''NOTE:'''  CS IT does '''not''' recover hard drive data for systems not managed by CS IT.
  
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1) One person very impressed with Drive Savers ([http://www.drivesaversdatarecovery.com http://www.drivesaversdatarecovery.com]) who did a great job on a VIP hard drive.
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<br>
  
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2) A plug for a fix for a specific problem with the Segate 7200.11 drive ([https://sites.google.com/site/seagatefix https://sites.google.com/site/seagatefix])
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==First, A Reminder==
  
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3) A recommendation for Catzen Computer Consulting Corp (PO Box 16228, Baltimore MD, 21210).  ''They're already in SAP!''
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''Backup, backup, backup''.  We can't express this enough as a suggestion/reminder.  Backup your data regularly.
  
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4) A strong recommendation for Kroll Ontrack (manufacturer couldn't recover but Kroll was able to), who provide free analysis, but the recovery is expensive.  Noted also that they will negotiate on the final price.  A contact is Chris Swenson - [mailto:cswenson@krollontrack.com cswenson@krollontrack.com]
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<br>
  
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5) Recent successful experiences with werecoverdata.com ([http://werecoverdata.com http://werecoverdata.com] and more recently datarecoverycenter.com [http://datarecoverycenter.com http://datarecoverycenter.com]
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==Drive Failure Recovery (Especially If Drive ''Hardware'' Has Failed)==
  
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5) DIY recommendations for swapping the circuit boards from a like-working drive to the non-working drive
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:1) One person we had spoken to was very impressed with Drive Savers ([http://www.drivesaversdatarecovery.com http://www.drivesaversdatarecovery.com]) who did a great job on a VIP hard drive.
  
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:2) Here is a fix we had read about for a specific problem with the Seagate 7200.11 drive ([https://sites.google.com/site/seagatefix https://sites.google.com/site/seagatefix])
  
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==When Drive Hardware Works But Partition Is Gone Or Corrupt==
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:3) A recommendation we were provided for Catzen Computer Consulting Corp (PO Box 16228, Baltimore MD, 21210).  ''They're already in SAP!''
  
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1) Use a powered docking stations during diagnostics/troubleshooting with downloadable recovery utilities.  
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:4) Another recommendation is for [https://www.ontrack.com/en-us/data-recovery Ontrack] (formerly, Kroll Ontrack.) In one example, another manufacturer couldn't recover, but Ontrack (when it was Kroll Ontrack) was able to.
  
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A suggested dock was [https://www.amazon.com/Sabrent-External-Docking-Station-DS-UB31/dp/B019C5NE8I/ref=sr_1_7?ie=UTF8&qid=1474308663&sr=8-7&keywords=sabrent+usb+3.0+dock https://www.amazon.com/Sabrent-External-Docking-Station-DS-UB31/dp/B019C5NE8I/ref=sr_1_7?ie=UTF8&qid=1474308663&sr=8-7&keywords=sabrent+usb+3.0+dock]
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:5) Another successful experience was with [http://werecoverdata.com http://werecoverdata.com]
  
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This is a good option when your ''external'' hard drive's casing/power has failed.  Remove the drive from the casing (youtube may have tutorials) and place the drive in the dock.  The dock connects to the PC by USB.  You should be able to access the drive that way.  If the drive data is corrupt, you'll need a drive recovery utility.
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:6) DIY recommendations, for example, swapping the circuit boards from a like-working drive to the like-non-working drive.
  
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2) Drive recovery utility.  An IT admin in CS has had experience and success with a drive recovery utility called "TestDisk". [http://www.cgsecurity.org/wiki/TestDisk http://www.cgsecurity.org/wiki/TestDisk]
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'''NOTE:''' 
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:If your failed drive is an external USB hard drive, consider that it might not be the drive itself, but rather, the casing/power supply.  Remove the drive from the casing and connect to a dock or directly to a SATA connection.
  
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It is multiplatform and... free!
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<br>
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==When Drive Hardware ''Works'', But Partition ''Has Disappeared'' Or ''Become Corrupt''==
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:1) Use powered docking stations during diagnostics/troubleshooting with downloadable recovery utilities.
 +
 
 +
::A suggested dock was [https://www.amazon.com/Sabrent-External-Docking-Station-DS-UB31/dp/B019C5NE8I/ref=sr_1_7?ie=UTF8&qid=1474308663&sr=8-7&keywords=sabrent+usb+3.0+dock https://www.amazon.com/Sabrent-External-Docking-Station-DS-UB31/dp/B019C5NE8I/ref=sr_1_7?ie=UTF8&qid=1474308663&sr=8-7&keywords=sabrent+usb+3.0+dock]
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 +
::This is a good option when your ''external'' hard drive's casing/power has failed.  Remove the drive from the casing (youtube may have tutorials) and place the drive in the dock.  The dock connects to the PC by USB.  You should be able to access the drive that way.  If the drive data is corrupt, you'll need a drive recovery utility.
 +
 
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:2) An example drive recovery utility: '''TestDisk'''.  An IT admin in CS has had experience and success with a drive recovery utility called '''''TestDisk'''''.  [http://www.cgsecurity.org/wiki/TestDisk http://www.cgsecurity.org/wiki/TestDisk]
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::It is multiplatform and... free!
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::And, ''if your drive is encrypted'', and you want to use '''TestDisk''' for the data recovery, visit this page for suggestions:  [https://forum.cgsecurity.org/phpBB3/viewtopic.php?t=1431 https://forum.cgsecurity.org/phpBB3/viewtopic.php?t=1431]
  
  
  
 
[[Category:Troubleshooting]]
 
[[Category:Troubleshooting]]

Latest revision as of 14:23, 7 June 2024

If you've experienced a hard drive failure, you might still need to recover your data. Data recovery can be expensive, especially if its due to failed hard drive hardware. If the hardware is still functioning, but the partition is lost/corrupted, that might be a less costly recovery.

We have compiled the following options for drive recovery from WSE's IT Director, as he was compiling info based upon recommendations he received.

If you have questions about any of these, please contact the specific companies/groups mentioned below. Please understand that CS IT does not endorse these companies, but are just providing you the information we have received.

NOTE: CS IT does not recover hard drive data for systems not managed by CS IT.


First, A Reminder

Backup, backup, backup. We can't express this enough as a suggestion/reminder. Backup your data regularly.


Drive Failure Recovery (Especially If Drive Hardware Has Failed)

1) One person we had spoken to was very impressed with Drive Savers (http://www.drivesaversdatarecovery.com) who did a great job on a VIP hard drive.
2) Here is a fix we had read about for a specific problem with the Seagate 7200.11 drive (https://sites.google.com/site/seagatefix)
3) A recommendation we were provided for Catzen Computer Consulting Corp (PO Box 16228, Baltimore MD, 21210). They're already in SAP!
4) Another recommendation is for Ontrack (formerly, Kroll Ontrack.) In one example, another manufacturer couldn't recover, but Ontrack (when it was Kroll Ontrack) was able to.
5) Another successful experience was with http://werecoverdata.com
6) DIY recommendations, for example, swapping the circuit boards from a like-working drive to the like-non-working drive.

NOTE:

If your failed drive is an external USB hard drive, consider that it might not be the drive itself, but rather, the casing/power supply. Remove the drive from the casing and connect to a dock or directly to a SATA connection.


When Drive Hardware Works, But Partition Has Disappeared Or Become Corrupt

1) Use powered docking stations during diagnostics/troubleshooting with downloadable recovery utilities.
A suggested dock was https://www.amazon.com/Sabrent-External-Docking-Station-DS-UB31/dp/B019C5NE8I/ref=sr_1_7?ie=UTF8&qid=1474308663&sr=8-7&keywords=sabrent+usb+3.0+dock
This is a good option when your external hard drive's casing/power has failed. Remove the drive from the casing (youtube may have tutorials) and place the drive in the dock. The dock connects to the PC by USB. You should be able to access the drive that way. If the drive data is corrupt, you'll need a drive recovery utility.
2) An example drive recovery utility: TestDisk. An IT admin in CS has had experience and success with a drive recovery utility called TestDisk. http://www.cgsecurity.org/wiki/TestDisk
It is multiplatform and... free!
And, if your drive is encrypted, and you want to use TestDisk for the data recovery, visit this page for suggestions: https://forum.cgsecurity.org/phpBB3/viewtopic.php?t=1431