Difference between revisions of "Notices"
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== UNPLANNED SERVICE OUTAGES ==
 
== UNPLANNED SERVICE OUTAGES ==
  
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None at this time.
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'''WHAT:'''  Grad/Research Net tape backup system not workin.
  
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== PLANNED OUTAGES ==
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'''WHEN:'''  backups ceased starting 7/3/15
  
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'''WHAT:''' Grad/Research Net home directory, mail, web, and login services
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'''''STATUS: System requires service which might not occur until next week.'''
  
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'''WHEN:''' Thursday, July 2, from 6am to 7am ''(Completed.)''
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Our tape-based backup system is not working properly and requires service.  We
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might not be able to get a service person out until sometime early or mid-week.
  
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'''''STATUS:  Work is complete.  All services returned to normal.'''
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If there are any important files you've created on our systems (grad/ugrad)
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since this past Thursday afternoon, you might want to make a backup copy
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elsewhere (since we're unable to back them up at this time.)
  
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'''DESCRIPTION OF THE EVENT OF THE PLANNED SERVICE OUTAGE FROM EARLIER:'''
 
  
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One of our major CS Grad/Research Net servers will be shut down this Thursday in order to administer a hardware card install.  That server, rtfm.cs.jhu.edu, is our CS Grad/Research Net home directory (/users) file server.  As a result of this server shutdown, several of our CS services will be unavailable during the shutdown.
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== PLANNED OUTAGES ==
  
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The server will be shut down  *this Thursday, July 2, from 6am to 7am*  If all goes well we should expect the system to be down for up to an hour.  We don't anticipate issues, and hopefully, there will not be any complications that will affect the timeframe.  If there are further issues, we will update this Notices page.
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None at this time.
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However, as a result of this file server being down, there will be several suspended services during the downtime:
 
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* CS Mail service, both incoming and outgoing, will be suspended for CS Grad/Research Net users (as this fileserver works in tandem with our mail server.)  Incoming mail should be queued by the sender until our mail service is back up again.  Outgoing mail will not be available.
 
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* IMAP and POP from our CS (Grad/Research Net) Mail server will be unavailable.
 
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* Some CS webpages, including user (and possibly lab and other CS pages), will be unavailable.
 
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* Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
 
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* SMB File Shares (CS Office Staff uses these) will be unavailable.
 
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* ssh service to our CS Grad/Research Net linux boxes (masters1 through masters15, gradx, and gradz) will be unavailable
 
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* Console (desktop) access to masters1 through masters15 will be unavailable.
 
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* MySQL service via the mysql.cs.jhu.edu server will be unavailablee.
 
  
 
<!-- gradx.cs.jhu.edu, our Grad Net compute server (available remotely by ssh only) will be '''unavailable all day on ''Monday, Feb 3, from 9am to 5pm''''' due to it being upgraded to Fedora 20.  During this time, please use one of our [https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Grad/Research_Net Grad Net Linux clients] instead.
 
<!-- gradx.cs.jhu.edu, our Grad Net compute server (available remotely by ssh only) will be '''unavailable all day on ''Monday, Feb 3, from 9am to 5pm''''' due to it being upgraded to Fedora 20.  During this time, please use one of our [https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Grad/Research_Net Grad Net Linux clients] instead.

Revision as of 19:57, 4 July 2015

UNPLANNED SERVICE OUTAGES

WHAT: Grad/Research Net tape backup system not workin.

WHEN: backups ceased starting 7/3/15

STATUS: System requires service which might not occur until next week.

Our tape-based backup system is not working properly and requires service. We might not be able to get a service person out until sometime early or mid-week.

If there are any important files you've created on our systems (grad/ugrad) since this past Thursday afternoon, you might want to make a backup copy elsewhere (since we're unable to back them up at this time.)


PLANNED OUTAGES

None at this time.