Difference between revisions of "Notices"
(Nothing's broken right now! :))
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<!--  *************** BEGIN ACTIVE NOTICES **************************** -->
 
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== <span style="color:#ff0000">SERVICE OUTAGES <span>==
 
== <span style="color:#ff0000">SERVICE OUTAGES <span>==
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=== UNPLANNED CS SERVICE OUTAGES ===
 
=== UNPLANNED CS SERVICE OUTAGES ===
  
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'''WHAT:'''  masters6 is unavailable
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:None at this time.
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'''WHEN:''' 6 June 2017
 
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'''DESCRIPTION:'''  masters6 has hardware problems and is offline awaiting repair.  Please use one of our other [[:Category:Linux Clients|Linux clients]] until it's fixed.
 
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<!--:None at this time.-->
 
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<br>
 
  
 
=== PLANNED CS SERVICE OUTAGES ===
 
=== PLANNED CS SERVICE OUTAGES ===
  
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:'''WHAT:''' Major CS Grad/Research Net (and some Ugrad) IT services outage, as we update our file server and our mail server.
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:None at this time.
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:'''WHEN:''' ''Wednesday, June 7, from 5am to approx 9am.''
 
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:'''DETAILS:''' Our CS Grad/Research Net home directory file server, ''rtfm.cs.jhu.edu'', and our mail (and other services) server, ''blaze.cs.jhu.edu'', will both be shut down so that filesystem-related updates can be applied.  We will apply these updates on Wednesday, June 7, from 5am to approximately 8am.
 
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:During the process of applying updates, several of our CS services will be unavailable.  If there are any unexpected complications during the update process that will delay the restoration of services, we will update this CS IT Support Wiki's Notices page.
 
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:<span style="color:#ff0000"> '''''UPDATE''': As of 8:00 am, not all services are available.  We're working on getting everything up.'' </span>
 
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:<span style="color:#ff0000">'''''UPDATE 2''': As of 8:45 am, all services should be restored except MySQL and spam filtering.  (Mail is working, but not all of the spam filters are being applied.)''</span>
 
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:<span style="color:#ff0000">'''''UPDATE 3''': As of 9:00 am, all services should be available.  If you experience any issues, please contact us at [mailto:support@cs.jhu.edu support@cs.jhu.edu].</span>
 
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===Suspended (Unavailable) ''Grad/Research Net'' services while rtfm.cs.jhu.edu & blaze.cs.jhu.edu are down:===
 
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* CS Mail service, both incoming and outgoing, will be suspended for CS Grad/Research Net users.
 
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* Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
 
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* IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable.
 
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* Some CS webpages, including user (and possibly lab and other CS pages), will be unavailable.
 
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* Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
 
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* SMB File Shares (CS Office Staff uses these) will be unavailable.
 
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* ssh service to our CS Grad/Research Net Linux boxes (masters1 through masters16, gradx, and gradz) will be unavailable.
 
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* Console (desktop) access to masters1 through masters16 will be unavailable.
 
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* MySQL service via the mysql.cs.jhu.edu server will be unavailable.
 
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: '''Note to Ugrad Net users:''' During the rtfm.cs.jhu.edu and blaze.cs.jhu.edu updates, email directed to your ugrad acct @cs.jhu.edu will not be immediately delivered. Other Ugrad Net services should remain available.
 
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<!-- ****** FILE SERVER OUTAGE TEMPLATE ******
 
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****** END FILE SERVER OUTAGE TEMPLATE ******----->
 
****** END FILE SERVER OUTAGE TEMPLATE ******----->
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<!--  **VM Server Shutdown TEMPLATE **
 
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<!-- **Begin Specific Client shutdown TEMPLATE**
 
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== <span style="color:#ff0000">CS COMPUTING LAB AVAILABILITY </span> ==
 
== <span style="color:#ff0000">CS COMPUTING LAB AVAILABILITY </span> ==
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=== MH 122 (Ugrad Lab) ===
 
=== MH 122 (Ugrad Lab) ===
  
 
:None at this time.   
 
:None at this time.   
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=== MH G-61 (Masters/Ugrad Lab)===
 
=== MH G-61 (Masters/Ugrad Lab)===
  
 
:None at this time.   
 
:None at this time.   
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<!--      ********** BARLEY SHUTDOWN TEMPLATE - START *************
 
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<!-- *******************  MINOR OUTAGE TEMPLATE BEGIN  ***********************
 
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<!-- **************  MAJOR OUTAGE TEMPLATE BEGIN  *********************
 
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<!--      *********  JHU-WIDE OUTAGES TEMPLATE - START *******************
 
<!--      *********  JHU-WIDE OUTAGES TEMPLATE - START *******************
  
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<br>
 
<br>
 
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<!--  **************** MAIL BOUNCES TEMPLATE - START ****************
 
<!--  **************** MAIL BOUNCES TEMPLATE - START ****************
  
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[[Category:All]]
 
[[Category:All]]

Revision as of 18:09, 8 June 2017


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

None at this time.

PLANNED CS SERVICE OUTAGES

None at this time.

CS COMPUTING LAB AVAILABILITY

MH 122 (Ugrad Lab)

None at this time.

MH G-61 (Masters/Ugrad Lab)

None at this time.