Difference between revisions of "Notices"
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<!-- == Results of the 8/14 outage. ==
 
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The planned outage from the morning of 8/14/13 is complete, and our servers are back up.  If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu] as soon as possible with a complete description of your problem.  The more info you can provide us, the easier it will be to troubleshoot.
 
  
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We need to know what machine you're trying to ssh into *and* from what IP you're ssh'ing, as well as a detailed description of the error you're experiencing.
 
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If you're experiencing issues connecting to our smtp.cs.jhu.edu mail server to send e-mail, please provide us your client's outgoing mail settings, including security type and whether you have it set to require a login.  Please do not send us passwords.
 
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If you're having issues receiving e-mail from our pop.cs.jhu.edu (pop and imap) mail server, please send us as much of your imap or pop configuration info as you can.
 
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Also...
 
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''gradx.cs.jhu.edu'' is experiencing hardware issues and will remain down until it is repaired.  -->
 
 
== Unplanned service outages ==
 
== Unplanned service outages ==
  
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**************************  MINOR OUTAGE TEMPLATE BEGIN  *******************************
  
 
'''Wed, July 30, 9am through noon:'''  ''Entire Undergrad Net'' (clients and servers) will be down as we complete system maintenance and move some equipment to a different rack.
 
'''Wed, July 30, 9am through noon:'''  ''Entire Undergrad Net'' (clients and servers) will be down as we complete system maintenance and move some equipment to a different rack.
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Additionally, the Ugrad Net web and mail service will be unavailable during that time.  (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.)  
 
Additionally, the Ugrad Net web and mail service will be unavailable during that time.  (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.)  
  
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**************************  MINOR OUTAGE TEMPLATE END  *******************************
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********************  MAJOR OUTAGE TEMPLATE BEGIN  ********************************
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'''MAJOR''' motherboard repair of ''rtfm.cs.jhu.edu'', one of our main CS ''Grad/Research'' Net file system servers, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network.  Our hardware service/repair company will be on-site completing repairs.
 
'''MAJOR''' motherboard repair of ''rtfm.cs.jhu.edu'', one of our main CS ''Grad/Research'' Net file system servers, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network.  Our hardware service/repair company will be on-site completing repairs.
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* ''Your Grad/Research Net web pages will be unavailable.''  (The webserver is expected to be serving minimal pages, mostly notices, during that time.)
 
* ''Your Grad/Research Net web pages will be unavailable.''  (The webserver is expected to be serving minimal pages, mostly notices, during that time.)
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********************  MAJOR OUTAGE TEMPLATE END  ********************************
  
 
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[[Category:All]]
 
[[Category:All]]

Revision as of 17:22, 11 September 2013



Unplanned service outages

None at this time.

Planned outages

9/12/13 - 2pm to 3pm - peregrine will be shut down to move it to a different computer rack. Please use one of our other grad net linux boxes instead.