Difference between revisions of "Audio-Visual Support Options"
| Line 1: | Line 1: | ||
| − | <br><br><big> | + | <br><br>'''<big>This page is under construction</big>''' |
| + | <br><br> | ||
| + | |||
| + | |||
| + | |||
| + | |||
:<span style="color:#ff0000">'''NOTE:''' CS IT '''''does not''''' administer or repair general A/V equipment or services within Malone Hall '''''or''''' for Hackerman B-17's lecture hall.<!--(CS does act as an initial point of contact for some A/V issues. See further below...)--> However, we're presenting this category to you to provide you info on some of the above A/V services, including the ''who'' and ''what'' of our building's A/V. </span> | :<span style="color:#ff0000">'''NOTE:''' CS IT '''''does not''''' administer or repair general A/V equipment or services within Malone Hall '''''or''''' for Hackerman B-17's lecture hall.<!--(CS does act as an initial point of contact for some A/V issues. See further below...)--> However, we're presenting this category to you to provide you info on some of the above A/V services, including the ''who'' and ''what'' of our building's A/V. </span> | ||
Revision as of 21:42, 2 February 2022
This page is under construction
- NOTE: CS IT does not administer or repair general A/V equipment or services within Malone Hall or for Hackerman B-17's lecture hall. However, we're presenting this category to you to provide you info on some of the above A/V services, including the who and what of our building's A/V.
General Malone Hall A/V Support
This includes most Malone offices, and some seminar/conference rooms. (This does not include the studio rooms. See elsewhere on this page.)
- KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):
- https://classrooms.johnshopkins.edu
- 410-516-6699 (calling will provide you faster service.)
- kitcats@jhu.edu
- KIT-CATS (Krieger Information Technology - Classroom Audiovisual Technology Support):
- If you are using one of the Malone Hall non-studio conference rooms nd have an A/V issue, please contact Kit-cats directly by phone for quickest response.
- If you have a wall-mounted TV/Monitor in your office and are having issues with the hardware, cabling, or its operation, please contact Kit-cats directly by phone for quickest response.
- NOTE: Kit-cats should not ask you for a charge number for servicing those specific rooms. If they do, please contact: Erin Maher-Moran at x6-4733 emaher2@jhu.edu (Multimedia Services Manager - KIT-CATS)
- The MH-107 conference room has a PC that you can log into with your JHED ID. Once logged in, you can use Skype or Zoom. If you have any issues with this PC, please contact the WSE IT team at wsehelp@jhu.edu They are the only ones who administer this A/V PC.
- For A/V issues in Malone Hall-based rooms not listed above (for example, your own CS/Malone Hall office or a CS Malone Hall meeting room not listed above), , you can contact Kit-cats directly.
- One of the the CS Computing Labs, MH-122 (and its breakout rooms), has its own A/V setup. Issues with that equipment should be directed to CS IT Support at support@cs.jhu.edu, and we will contact the appropriate group to correct the issue.
- HDMI - Most of the display screens/projectors in Malone Hall support HDMI. The display device might already have an HDMI cable available, or you might be plugging your laptop into an HDMI port on the display. Therefore, please make sure your laptop is configured with a standard HDMI connection. You might need to get yourself an adapter to provide your laptop with standard HDMI. If the HDMI cable connected to the display is not functioning, the CS Office (MH-160) should have spares. CS IT does not provide video cables or adapters to users.