Difference between revisions of "If You Receive Spam"
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| − | :Spam is unsolicited mail. It be in the form of... | + | :Spam is unsolicited mail. It is just part of email life. Even with our sophisticated mail server spam-identifying systems, spam will still get through to your inbox Spam can be in the form of... |
* Commercial (and sometimes, non-commercial) email that you did not request | * Commercial (and sometimes, non-commercial) email that you did not request | ||
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* Or, it could be some type of [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]]. | * Or, it could be some type of [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]]. | ||
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| − | ==If | + | ==If you receive Spam at Your CS (''@cs.jhu.edu'') Account ''on a regular basis''== |
| − | :If you receive email directly at your JHU acct, i.e., your @jhu.edu email address ''(without it being first forwarded from your CS account to your JHU account)'', what should you do? | + | If you are receiving spam at your CS account on a regular basis, you can filter a great deal of it by visiting our our category on [[:Category:Spam Filtering At CS|CS Spam Filtering At CS]] and following the instructions there. |
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| + | == Reporting Spam == | ||
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| + | As mentioned, spam is a normal part of email life, and with the amount of spam that flows through the Internet, it is difficult to combat it all. However, in some cases, you might find a particular spam message you are concerned enough about, that you feel the need to report it. | ||
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| + | === If You Received a Spam Message at your ''CS Account'' (''@cs.jhu.edu'' account. and you feel the need to report | ||
| + | and want to report it== | ||
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| + | :If you receive the spam email ''directly'' at your ''CS account'', please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our CS IT Support Team can examine it and take proper action. | ||
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| + | ==If You Receive Spam Messages At Your (''Non''-CS) ''@jhu.edu'' Account and want to report it== | ||
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| + | :If you receive email ''directly'' at your JHU acct, i.e., your @jhu.edu email address ''(without it being first forwarded from your CS account to your JHU account)'', what should you do? | ||
<!--:In this case, since you're dealing with JHU's mail service, not the CS mail service you should read: [http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page] for instructions.--> | <!--:In this case, since you're dealing with JHU's mail service, not the CS mail service you should read: [http://www.it.johnshopkins.edu/services/email/spam/ReportingSpam.html JHU's Reporting Spam and Suspicious Email page] for instructions.--> | ||
Revision as of 15:27, 21 July 2022
- Spam is unsolicited mail. It is just part of email life. Even with our sophisticated mail server spam-identifying systems, spam will still get through to your inbox Spam can be in the form of...
- Commercial (and sometimes, non-commercial) email that you did not request
- Or, it could be some type of Phishing or Masqueraded mail.
If you receive Spam at Your CS (@cs.jhu.edu) Account on a regular basis
If you are receiving spam at your CS account on a regular basis, you can filter a great deal of it by visiting our our category on CS Spam Filtering At CS and following the instructions there.
Reporting Spam
As mentioned, spam is a normal part of email life, and with the amount of spam that flows through the Internet, it is difficult to combat it all. However, in some cases, you might find a particular spam message you are concerned enough about, that you feel the need to report it.
=== If You Received a Spam Message at your CS Account (@cs.jhu.edu account. and you feel the need to report and want to report it==
- If you receive the spam email directly at your CS account, please forward it (including any mail headers, if possible, by forwarding it as an attachment), to support@cs.jhu.edu so that our CS IT Support Team can examine it and take proper action.
If You Receive Spam Messages At Your (Non-CS) @jhu.edu Account and want to report it
- If you receive email directly at your JHU acct, i.e., your @jhu.edu email address (without it being first forwarded from your CS account to your JHU account), what should you do?
- In this case, since you're dealing with JHU's mail service, not the CS mail service, you should read the How-to page in reporting spam to JHU Pay special attention on the process to report the spam. JHU will want you to provide the full header information, and they provide examples of how to do so by forwarding the spam email as an attachment to JHU.
- If you have any questions regarding spam received at your @jhu.edu account, please contact spam@jhu.edu