Difference between revisions of "Notices"

Revision as of 16:03, 5 October 2016

UNPLANNED CS SERVICE OUTAGES

masters5 down

masters5 in the masters lab is down. We are investigating, however, it looks like it will require hardware repair. Please use one of other masters lab systems instead.

PLANNED CS SERVICE OUTAGES

None at this time.

CS COMPUTING LAB AVAILABILITY

MH 122 (Ugrad Lab)

Open as usual.

MH G-61 (Masters/Ugrad Lab)

Open as usual.

@@ Line 20: / Line 20: @@
-<!-- ********** BARLEY SHUTDOWN - START *************
+:None at this time.
+<br>
+== CS COMPUTING LAB AVAILABILITY ==
+=== MH 122 (Ugrad Lab) ===
+:Open as usual.   <br>
+=== MH G-61 (Masters/Ugrad Lab)===
+:Open as usual.   <br>
+<!--  ********* END ACTIVE NOTICES  -->
+<!--  ********************* BEGIN TEMPLATES ******************** -->
+<!--    ************ LAB CLOSURE TEMPLATE  - START ***************
+==== '''PLANNED CLOSURE''''' ====
+'''''WHERE:'''''  Malone Hall G-61, both the Masters and Ugrad sides of the lab.
+'''''WHEN:'''''  Monday, March 14 & Tuesday, March 15, from 6am to 12 Noon.
+'''''WHY:'''''  Network cable installation.  The lab will be closed those two
+	    mornings as workers install additional network cable.
+=====NOTES:=====
+* During the lab closure times, the masters and ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
+* Ugrad Lab, MH 122 will not be affected and will remain open during those times.
+             *************     LAB CLOSURE TEMPLATE- END *************-->
+<!--      ********** BARLEY SHUTDOWN TEMPLATE - START *************
@@ Line 76: / Line 138: @@
 <br>
-===Planned Outage 3: CS Dept's Class-Use Virtual Machine Server, '''vmserver.cs.jhu.edu''' Unavailability===
-:'''WHAT:''' vmserver.cs.jhu.edu, the CS Dept's class-use virtual machine will be down due to its ties with barley.cs.jhu.edu (see above.)
-:'''WHEN:''' Tuesday, October 4, from ''6am to approx 8am''.
-:'''DETAILS:''' vmserver.cs.jhu.edu has ties with the barley.cs.jhu.edu server, and, in this case, while barley is down, so will vmserver.
-:Future updates will be posted on the [https://support.cs.jhu.edu/wiki/Notices Notices] page of the CS IT Support Wiki
-<span style="color:#ff0000">UPDATE:  10/4/16 7:15am  All systems back in operation! </span>
-********** BARLEY SHUTDOWN - END *************  -->
-:None at this time.
-<br>
-== CS COMPUTING LAB AVAILABILITY ==
-=== MH 122 (Ugrad Lab) ===
-:Open as usual.   <br>
-=== MH G-61 (Masters/Ugrad Lab)===
-:Open as usual.   <br>
-<!--
-==== '''PLANNED CLOSURE''''' ====
-'''''WHERE:'''''  Malone Hall G-61, both the Masters and Ugrad sides of the lab.
-'''''WHEN:'''''  Monday, March 14 & Tuesday, March 15, from 6am to 12 Noon.
-'''''WHY:'''''  Network cable installation.  The lab will be closed those two
-	    mornings as workers install additional network cable.
-=====NOTES:=====
-* During the lab closure times, the masters and ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
-* Ugrad Lab, MH 122 will not be affected and will remain open during those times.
--->
+              ********** BARLEY SHUTDOWN TEMPLATE - END *************  -->
 <!--
-**************************  MINOR OUTAGE TEMPLATE BEGIN  *******************************
+********************  MINOR OUTAGE TEMPLATE BEGIN  ***********************
 '''Wed, July 30, 9am through noon:'''  ''Entire Undergrad Net'' (clients and servers) will be down as we complete system maintenance and move some equipment to a different rack.
@@ Line 135: / Line 151: @@
 Additionally, the Ugrad Net web and mail service will be unavailable during that time.  (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.)
-**************************  MINOR OUTAGE TEMPLATE END  *******************************
+ *******************  MINOR OUTAGE TEMPLATE END  *******************************
   -->
@@ Line 141: / Line 157: @@
-********************  MAJOR OUTAGE TEMPLATE BEGIN  ********************************
+********************  MAJOR OUTAGE TEMPLATE BEGIN  *************************
 '''MAJOR''' motherboard repair of ''rtfm.cs.jhu.edu'', one of our main CS ''Grad/Research'' Net file system servers, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network.  Our hardware service/repair company will be on-site completing repairs.
@@ Line 167: / Line 183: @@
 * ''Your Grad/Research Net web pages will be unavailable.''  (The webserver is expected to be serving minimal pages, mostly notices, during that time.)
-********************  MAJOR OUTAGE TEMPLATE END  ********************************
+********************  MAJOR OUTAGE TEMPLATE END  *************************
 -->
-<!--
+<!--      *********  JHU-WIDE OUTAGES TEMPLATE - START *******************
 ==JHU-WIDE IT SERVICE OUTAGES==
@@ Line 189: / Line 205: @@
 <br>
--->
+             *********** JHU-WIDE OUTAGES TEMPLATE - END***********    -->
+<!--   **************** MAIL BOUNCES TEMPLATE - START ****************
-<!-- ===Possible Email Bounces From Normally-Working Sites===
+===Possible Email Bounces From Normally-Working Sites===
 '''8/8/16'''  We have been receiving reports of ''email bounces from people/organizations that normally work without problems.''  We think we know what is happening.  We recently discovered that one of our CS student accounts had been compromised and was being used to send spam.  Even though we disabled the account as soon as the compromise was discovered, several mail server reputation services had already classified us as a possible source of spam.  As a result of that classification, some organizations have decided to temporarily reject email from our mail server.  We can't predict ahead of time which organizations those are, since there are a variety of reputation services, and individual organizations differ in the ways they make use of reputation information.
@@ Line 199: / Line 223: @@
 This sort of problem doesn't often happen to us.  But when it does, it causes headaches like the unexpected bounce messages some people have received.  We will be implementing some new processes that we expect will allow us to react more quickly to situations like this, before they reach the point where other organizations stop accepting our mail.
-We will update this page once the reputation scores have returned to normal. -->
+We will update this page once the reputation scores have returned to normal.
 <br>
+       **************** MAIL BOUNCES TEMPLATE - END -->
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