Difference between revisions of "Category:Backups"
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===Restoring CS Email Inboxes===
 
===Restoring CS Email Inboxes===
  
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:In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' '''/var/mail''' directories or into your home directory.  
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:In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' '''/var/mail''' directories or into your home directory,  as long as the inbox was backed up the evening before by our systems.  Please email [mailto:support@cs.jhu.edu support@cs.jhu.edu] with details on what you need restored to your inbox.
  
 
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Revision as of 21:25, 3 January 2018

CS Provides Backup And Restore Services

Nightly Backups & File Restoration

The CS IT Support Group performs nightly tape- and disk- based backups of data on:
  • The /users filesystem (Grad/Research Net)
  • The /home filesystem (Ugrad Net)
We are able to restore many files for users as needed.

Self-Service File Recovery For Grad/Research Net Users

In addition to our tape & disk-based backups, we also perform special automatic online backups of the /users filesystem on the Grad/Research Net only that allows Self-Service File Recovery in many cases, so you don't need to wait for us to do certain file restores.
(This service is not available for Ugrad Net users at this time.)

Restoring CS Email Inboxes

In certain instances, we can restore CS e-mail inboxes that reside on our CS email servers back into the systems' /var/mail directories or into your home directory, as long as the inbox was backed up the evening before by our systems. Please email support@cs.jhu.edu with details on what you need restored to your inbox.


NOTE: We only handle file restore requests during the regular M-F 8:30 to 5pm work day.