|
|
| Line 3: |
Line 3: |
| | == <span style="color:#ff0000">SERVICE OUTAGES <span>== | | == <span style="color:#ff0000">SERVICE OUTAGES <span>== |
| | | | |
| − | <!-- br> | + | <!-- <br> |
| | | | |
| | === UNPLANNED ''JHU'' SERVICE OUTAGES === | | === UNPLANNED ''JHU'' SERVICE OUTAGES === |
| Line 15: |
Line 15: |
| | === PLANNED CS SERVICE OUTAGES === | | === PLANNED CS SERVICE OUTAGES === |
| | | | |
| − | ::::'''''NOTE: DATE CHANGE BELOW!!!!!!!!'''''
| + | :None at this time. |
| − | | |
| − | | |
| − | ====Major CS UGrad Net service outage (mail, web, home directories, login, etc.) ====
| |
| − | | |
| − | '''WHAT:''' Major CS Ugrad Net IT services outage, as we apply security updates to our systems.
| |
| − | | |
| − | '''WHEN:''' '''''Rescheduled for''''' Tuesday, January, 23, from 5am to approx 7am.
| |
| − | | |
| − | '''DETAILS:''' Many of our CS Ugrad Net servers will be shut down to apply security updates. We will apply these updates on Tuesday, January 23, from 5am to approximately 7am.
| |
| − | | |
| − | During the process of applying updates, several of our CS services will be unavailable. If there are any unexpected complications during the update process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices
| |
| − | | |
| − | Suspended (Unavailable) Ugrad Net services while the servers are updated:
| |
| − | | |
| − | * CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
| |
| − | | |
| − | * Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
| |
| − | | |
| − | * IMAP, POP, and Webmail from our CS (Ugrad Net) Mail server will be unavailable.
| |
| − | | |
| − | * CS Ugrad Net webpages will be unavailable.
| |
| − | | |
| − | * CS Ugrad Net user accounts/home directories will be inaccessible during the downtime.
| |
| − | | |
| − | * ssh service to our CS Ugrad Net Linux boxes (ugrad1 through ugrad24, ugradx, and ugradz) will be unavailable.
| |
| − | | |
| − | * Console (desktop) access to ugrad1 through ugrad24 will be unavailable.
| |
| − | | |
| − | * MySQL service via the dbase.cs.jhu.edu server (Dr. Yarowsky's class) will be unavailable.
| |
| − | | |
| − | Updates, if necessary, will be posted here.
| |
| − | <!--:None at this time.-->
| |
| − | | |
| − | <!--:'''WHAT:''' Emergency reboot of ''blaze'', the dept's main Grad/Research net mail server.
| |
| − | | |
| − | :'''WHEN:''' ''(TODAY!)'' Tuesday, Dec. 12 @ noon and lasting approx 1/2 hour if all goes well.
| |
| − | | |
| − | :'''DETAILS:'''
| |
| − | | |
| − | ::We have discovered an issue with our mail spool disk on ''blaze'' our Grad/Research net mail server which must be corrected right away. As such, we expect that a configuration change and reboot should fix the problem.
| |
| − | | |
| − | ::We plan to do this shortly, at ''noon today (lunchtime.)'' The reboot should take approx. 1/2 hour if all goes well. If there are issues, it might take some additional time to complete the repair.
| |
| − |
| |
| − | ::During the reboot time, there will be ''no CS email service in or out of the CS Grad/Research network.'' You will not be able to send or receive mail (IMAP/POP/etc.) through blaze (smtp.cs.jhu.edu/pop.cs.jhu.edu) or via webmail during that time. Also, DNS might be slow or non-existent, depending upon your client's own configuration.
| |
| − | | |
| − | ::You also might experience slow connection times to www.cs.jhu.edu.
| |
| − | | |
| − | ::Grad Net Lab Linux systems (masters1 through masters16, gradx, and gradz) may experience a short delay as their NIS service connects to a different server.
| |
| − | | |
| − | ::Any updates and notice of completion will be presented through this NOTICES page today.
| |
| − | | |
| − | :'''''UPDATE:''''' 12/12/17 at 12:15pm
| |
| − | | |
| − | ::Reboot successful! Blaze is back in operation and services have been returned to normal operation.
| |
| − | -->
| |
| − | | |
| | <!-- :'''WHAT:''' Brief CS network outage | | <!-- :'''WHAT:''' Brief CS network outage |
| | | | |
