Difference between revisions of "Notices"
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=== PLANNED CS SERVICE OUTAGES ===
 
=== PLANNED CS SERVICE OUTAGES ===
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<!--;'''WHAT:''' :Major CS Ugrad Net IT services outage, as we replace our home directory file server.
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;'''WHEN''':''Tuesday, August 27, from 2pm to approx 8pm.''
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:Our CS Net home directory file server is being replaced with newer hardware and some advanced features.  During the time of the shutdown, various Ugrad Net services will be unavailable.  These include:
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* All Ugrad Lab (MH 122 and G-61) Linux clients will be ''unavailable''.
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* ugradx and ugradz (Ugrad Net compute servers) will be ''unavailable''.
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• Ugrad Net web pages will be unavailable
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• Users with CS Ugrad mail accounts will not be able to check their mail (but should be able to still send mail.)  Incoming mail should not be lost and should arrive sometime after the Ugrad Net servers are back up.
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• MySQL databases on dbase.cs.jhu.edu (used by Dr. Yarowsky's classes) will be unavailable (mysql.cs.jhu.edu, our dept's main MySQL server) will be unaffected.
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If there are any unexpected complications during the update process that will delay the restoration of services, we will update this CS IT Support Wiki's Notices page.
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===Suspended (Unavailable) ''Grad/Research Net'' services while rtfm.cs.jhu.edu & blaze.cs.jhu.edu are down:===
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* CS Mail service, both incoming and outgoing, will be suspended for CS Grad/Research Net users.
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* Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
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* IMAP, POP, and Webmail from our CS (Grad/Research Net) Mail server will be unavailable.
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* Some CS webpages, including user (and possibly lab and other CS pages), will be unavailable.
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* Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
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* SMB File Shares (CS Office Staff uses these) will be unavailable.
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* ssh service to our CS Grad/Research Net Linux boxes (masters1 through masters16, gradx, and gradz) will be unavailable.
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* Console (desktop) access to masters1 through masters16 will be unavailable.
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* MySQL service via the mysql.cs.jhu.edu server will be unavailable.
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:None at this time.
 
:None at this time.
 
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Revision as of 13:56, 22 August 2019


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

None at this time.


PLANNED CS SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

All CS computing labs available at this time.


AUDIO/VISUAL (A/V) OUTAGES

WHAT: MH 122: ugrad1 cannot display anything on the projector
WHEN: Since February 2019
DETAILS: Communication between ugrad1 and the projector does not currently work. The A/V in the lab is managed by JHU's A/V group, Kit-cats. They have notified the manufacturer of the A/V connection equipment of the problem, and they are waiting on a fix from the manufacturer. You can still connect a laptop to the projector using the instructions available at the table.