Difference between revisions of "Notices"
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The planned outage from the morning of 8/14/13 is complete, and our servers are back up. If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu) as soon as possible with a complete description of your problem. The more info you can provide us, the easier it will be to troubleshoot. | The planned outage from the morning of 8/14/13 is complete, and our servers are back up. If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu) as soon as possible with a complete description of your problem. The more info you can provide us, the easier it will be to troubleshoot. | ||
| − | We need to know what machine you're trying to ssh into *and* from what IP you're ssh'ing. | + | We need to know what machine you're trying to ssh into *and* from what IP you're ssh'ing, as well as a detailed description of the error you're experiencing. |
If you're experiencing issues connecting to our smtp.cs.jhu.edu mail server to send e-mail, please provide us your client's outgoing mail settings, including security type and whether you have it set to require a login. Please do not send us passwords. | If you're experiencing issues connecting to our smtp.cs.jhu.edu mail server to send e-mail, please provide us your client's outgoing mail settings, including security type and whether you have it set to require a login. Please do not send us passwords. | ||
Revision as of 13:46, 14 August 2013
Results of the 8/14 outage.
The planned outage from the morning of 8/14/13 is complete, and our servers are back up. If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu) as soon as possible with a complete description of your problem. The more info you can provide us, the easier it will be to troubleshoot.
We need to know what machine you're trying to ssh into *and* from what IP you're ssh'ing, as well as a detailed description of the error you're experiencing.
If you're experiencing issues connecting to our smtp.cs.jhu.edu mail server to send e-mail, please provide us your client's outgoing mail settings, including security type and whether you have it set to require a login. Please do not send us passwords.
If you're having issues receiving e-mail from our pop.cs.jhu.edu (pop and imap) mail server, please send us as much of your imap or pop configuration info as you can.
Unplanned service outages
None at this time.
Planned outages
None at this time.