Difference between revisions of "Notices"
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| − | == Results of the 8/14 outage. == | + | <!-- == Results of the 8/14 outage. == |
The planned outage from the morning of 8/14/13 is complete, and our servers are back up. If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu] as soon as possible with a complete description of your problem. The more info you can provide us, the easier it will be to troubleshoot. | The planned outage from the morning of 8/14/13 is complete, and our servers are back up. If you're experiencing any problems connecting to our systems (logging in or sending or receiving CS mail), please e-mail [mailto:support@cs.jhu.edu support@cs.jhu.edu] as soon as possible with a complete description of your problem. The more info you can provide us, the easier it will be to troubleshoot. | ||
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Also... | Also... | ||
| − | ''gradx.cs.jhu.edu'' is experiencing hardware issues and will remain down until it is repaired. | + | ''gradx.cs.jhu.edu'' is experiencing hardware issues and will remain down until it is repaired. --> |
== Unplanned service outages == | == Unplanned service outages == | ||
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| + | gradx - Down at this time. Hardware issues. Undergoing troubleshooting to determine the source of the problem. | ||
None at this time. | None at this time. | ||
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Additionally, the Ugrad Net web and mail service will be unavailable during that time. (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.) --> | Additionally, the Ugrad Net web and mail service will be unavailable during that time. (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.) --> | ||
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| − | '''MAJOR''' | + | '''MAJOR''' motherboard repair of rtfm.cs.jhu.edu, one of our main CS Grad file system server, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network. Our hardware service/repair company will be on-site completing repairs. |
| − | '''Outage will begin at 12am (midnight), | + | '''Outage will begin at 12am (midnight), Thursday, 8/22 and last until 6am Thursday.''' |
During that time, the following services will be ''unavailable'': | During that time, the following services will be ''unavailable'': | ||
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* ''Email in or out on the Grad/Research Net will be disabled.'' (Connections to smtp.cs.jhu.edu and pop.cs.jhu.edu will fail during that time. However, incoming mail to CS should queue at an alternative server.) | * ''Email in or out on the Grad/Research Net will be disabled.'' (Connections to smtp.cs.jhu.edu and pop.cs.jhu.edu will fail during that time. However, incoming mail to CS should queue at an alternative server.) | ||
| − | * ''Email on the Undergrad Net will be disabled during this time'' (as CS Ugrad e-mail addresses are registered on | + | * ''Email on the Undergrad Net will be disabled during this time'' (as CS Ugrad e-mail addresses are registered via a server on the CS Grad Net.) |
| − | * ''DNS, | + | * ''DNS, will only be available if you've configured your computer with a secondary DNS server. If you don't have a secondary server in your computer's DNS defined, please add 128.220.2.7 |
* ''Grad/Research Net user accounts/home directories will be inaccessible'' during the downtime. | * ''Grad/Research Net user accounts/home directories will be inaccessible'' during the downtime. | ||
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* ''Our mysql server, mysql.cs.jhu.edu, will be unavailable.'' | * ''Our mysql server, mysql.cs.jhu.edu, will be unavailable.'' | ||
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* ''Samba shares will be unavailable.'' | * ''Samba shares will be unavailable.'' | ||
* ''Your Grad/Research Net web pages will be unavailable.'' (The webserver is expected to be serving minimal pages, mostly notices, during that time.) | * ''Your Grad/Research Net web pages will be unavailable.'' (The webserver is expected to be serving minimal pages, mostly notices, during that time.) | ||
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[[Category:All]] | [[Category:All]] | ||
Revision as of 14:00, 20 August 2013
Unplanned service outages
gradx - Down at this time. Hardware issues. Undergoing troubleshooting to determine the source of the problem. None at this time.
Planned outages
None at this time.
MAJOR motherboard repair of rtfm.cs.jhu.edu, one of our main CS Grad file system server, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network. Our hardware service/repair company will be on-site completing repairs.
Outage will begin at 12am (midnight), Thursday, 8/22 and last until 6am Thursday.
During that time, the following services will be unavailable:
- Email in or out on the Grad/Research Net will be disabled. (Connections to smtp.cs.jhu.edu and pop.cs.jhu.edu will fail during that time. However, incoming mail to CS should queue at an alternative server.)
- Email on the Undergrad Net will be disabled during this time (as CS Ugrad e-mail addresses are registered via a server on the CS Grad Net.)
- DNS, will only be available if you've configured your computer with a secondary DNS server. If you don't have a secondary server in your computer's DNS defined, please add 128.220.2.7
- Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
- Access to any of our Grad/Research Net linux clients (including gradx and masters1 through masters16, as well as Dr. Smith's pllab machines that we maintain) will be unavailable
- peregrine.cs.jhu.edu (our Solaris login server) will be unavailable
- Our mysql server, mysql.cs.jhu.edu, will be unavailable.
- Samba shares will be unavailable.
- Your Grad/Research Net web pages will be unavailable. (The webserver is expected to be serving minimal pages, mostly notices, during that time.)