Difference between revisions of "If You Receive Spam"
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:('''NOTE:'''  If the spam you receive looks like a ''Phishing'' email, please visit [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]] for further instructions for reporting it.)
 
:('''NOTE:'''  If the spam you receive looks like a ''Phishing'' email, please visit [[Phishing and Masquerading Spam|Phishing or Masqueraded mail]] for further instructions for reporting it.)
  
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=== If You Received a Spam Message at your <span style="color:#ff0000">''CS Account'' (''@cs.jhu.edu'') <span> email address, and you feel the need to report it===
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=== If You Received a Spam Message at your <span style="color:#ff0000">''CS Account'' (''@cs.jhu.edu'') </span> email address, and you feel the need to report it===
  
 
:If you receive the spam email ''directly'' at your ''CS account'', and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our  CS IT Support Team can examine it and take proper action.
 
:If you receive the spam email ''directly'' at your ''CS account'', and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it ''as an attachment''), to [mailto:support@cs.jhu.edu support@cs.jhu.edu] so that our  CS IT Support Team can examine it and take proper action.

Revision as of 12:56, 3 April 2023

Spam is unsolicited mail. It is just part of email life. Even with our sophisticated mail server spam-identifying systems, spam will still get through to your inbox.

Spam can be in the form of...

  • Commercial (and sometimes, non-commercial) email that you did not request

Filtering/Reducing Spam at your CS Email Address

If you are receiving spam at your CS account on a regular basis, you can filter a great deal of it by visiting our our category on CS Spam Filtering At CS and then, follow the instructions there.

Reporting Spam

As mentioned, spam is a normal part of email life, and with the amount of spam that flows through the Internet, it is difficult to combat it all. However, in some cases, you might find a particular spam message you are concerned enough about, that you feel the need to report it.
(NOTE: If the spam you receive looks like a Phishing email, please visit Phishing or Masqueraded mail for further instructions for reporting it.)

If You Received a Spam Message at your CS Account (@cs.jhu.edu) email address, and you feel the need to report it

If you receive the spam email directly at your CS account, and you feel it is concerning enough that you want to report it, please forward it (including any mail headers, if possible, by forwarding it as an attachment), to support@cs.jhu.edu so that our CS IT Support Team can examine it and take proper action.

If You Receive Spam Messages At Your (Non-CS) @jhu.edu or @jhmi.edu email address and want to report it

If you receive email directly at your JHU acct, i.e., your @jhu.edu or @jhmi.edu email address (without it being first forwarded from your CS account to your JHU account), what should you do?
In this case, since you're dealing with JHU's mail service, not the CS mail service, you should read the How-to page in reporting spam to JHU Pay special attention on the process to report the spam. JHU will want you to provide the full header information, and they provide examples of how to do so by forwarding the spam email as an attachment to JHU.
If you have any questions regarding spam received at your @jhu.edu account, please contact spam@jhu.edu