Firefox Will Not Load On Our Linux Systems

Revision as of 13:34, 16 August 2011 by Steve410 (talk | contribs)

Scenario Firefox complains that there is another instances of firefox running.

First, make sure you really don't have another firefox running on some other machine on the net.

Then, in your home directory...

cd .mozilla/firefox/

cat profiles.ini

Look for your default profile name (which has a random string of characters and most likely has .default attached to it.) Some people have multiple firefox profiles. Most people have only one.

Do an 'ls' to make sure you have that same profile directory as listed in profiles.ini

Then...

cd profile directory

You should now be in a directory now that looks something like this:

.mozilla/firefox/jhjid5mz.default

(Your profile will have different characters in the profile name, though.)

ls -al

look for a file called lock

Normally, the lock file would have been automatically removed when firefox last exited, but sometimes, it does not get removed. So, we're going to have to remove it by hand.

Also, sometimes there is another file leftover called .parentlock (notice the dot before "parentlock") That file will also have to be removed by hand.

Therefore, remove the lock and .parentlock (if one exists) files from your profile's directory.

rm lock

rm .parentlock

Restart firefox, and this time, firefox should load correctly.

You can also check out the following webpage that discusses the same issue:

http://superuser.com/questions/78917/ubuntu-firefox-it-is-saying-that-it-is-already-running-but-not-responding