Difference between revisions of "Contacting JHU IT Support"

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While CS IT Support offers support for the CS IT services, JHU IT offers their own IT support for services JHU IT provides to the University (including @jhu.edu email, JHU ONe Box, and JHU VPN services, amongst many others.)
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While CS IT Support offers support for the CS IT services, JHU IT offers their own IT support for services JHU IT provides to the University (including @jhu.edu email, JHU One Box, and JHU VPN services, amongst many others.)
  
 
For support of services directly offered by JHU IT, you can reach them:
 
For support of services directly offered by JHU IT, you can reach them:

Revision as of 20:33, 7 August 2020

While CS IT Support offers support for the CS IT services, JHU IT offers their own IT support for services JHU IT provides to the University (including @jhu.edu email, JHU One Box, and JHU VPN services, amongst many others.)

For support of services directly offered by JHU IT, you can reach them:

  • by calling them by phone at 410-516-HELP
    • It's the fastest way to reach JHU IT Support.
    • You will be provided a ticket number for your issue.