Notices

Revision as of 16:12, 31 March 2020 by Steve410 (talk | contribs) (→‎UNPLANNED CS SERVICE OUTAGES)


CS IT STAFF AVAILABILITY (New!)


NOTE: Beginning March 18, 2020, and until further notice, the CS IT Support Staff will not be available in-person. We will continue being available M-F, 8:30 to 5pm, but online only. Therefore, please remember to email support@cs.jhu.edu for assistance. Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. We are also looking into providing a virtual version of Steve DeBlasio's daily office hours for accounts, etc.


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

WHAT: Issues with the CS Ugrad Mail and Web service.

WHEN: 3/31/20, starting around 9:30am.

DETAILS:

The server that provides our CS Ugrad Mail and CS Ugrad Web service is having issues with connections from outside of JHU (which we're looking into.) However, if you're on the JHU VPN or on the JHU Network, you can still access these services.
Affected services include:
  • CS Ugrad web pages; these are not accessible unless you're on the JHU network or VPN.
  • CS Ugrad email accounts; mail clients cannot check ugrad mail unless they're on the JHU network or VPN.
Inbound CS Ugrad email should work without issues.



PLANNED CS SERVICE OUTAGES

MAJOR CHANGE: The planned power outage for Malone Hall for Sunday, March 22, has been cancelled. Our systems will remain available for use.


CS COMPUTING LAB AVAILABILITY


MH-122 (CS Undergrad Lab/Collaboration room): As of 3/13/20, closed until further notice.

All CS Linux systems in that room (ugrad1 through ugrad12) will continue to be available remotely, via ssh.

G-61 (CS Masters/Ugrad Labs): As of 3/17/20, closed until further notice.

For the UGrad side, although that section is closed, the Linux systems in that room (ugrad13 through ugrad24) will continue to be available remotely, via ssh.
For the Masters side, although that section is closed, the Linux systems in that room (masters1 through masters16) will continue to be available remotely, via ssh.


<--NOTE: Remember, all of the CS Linux systems, including the ones in the labs, will be unavailable during the March 22 power outage. Please see above.-->



AUDIO/VISUAL (A/V) OUTAGES

None at this time.