View source for Outlook Mail Crashes When Printing

==Problem==

If you experiencing crashing while printing from Outlook, the hidden file '''OutlPrnt''' might be corrupt.  Outlook stores its printing style settings in OutlPrnt.


==Solution==

* Stop Outlook.

* Rename (or move, etc) the old OutlPrnt file.   Outlprnt is located at:  ''C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\OutlPrnt''

* Restart Outlook.  


A new OutlPrnt will be created, and you should be able to print again.

''Note that by default '''AppData''' is a hidden folder, so you might not see it in a directory listing... but, it is there!''


==SOURCE:==

[http://www.msoutlook.info/question/247 http://www.msoutlook.info/question/247]

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QUESTION:

Whenever I try to print something from Outlook, it either hangs or crashes.

I can print just fine from other applications, I updated the printer driver and when trying to print to another printer I get the same results.

How can I get printing from Outlook to work again?


ANSWER: 

Outlook keeps its printing style settings in a file called OutlPrnt. You can run into several issues like these hangs and crashes when the file gets corrupted.

On multiple occasions I’ve also seen messages being printed in right-to-left format instead of left-to-right due to OutlPrnt corruptions.

You can recover from this by renaming the OutlPrnt file to .old when Outlook is closed. You can find the file here;

Windows Vista, Windows 7, Windows 8 and Windows 10:
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\

Windows XP:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook\

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[[Category:Troubleshooting]]
[[Category:Printing]]