Difference between revisions of "Notices"

Revision as of 19:08, 10 September 2025

The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
Therefore, please remember to email support@cs.jhu.edu for assistance.
Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.

WHEN: Wednesday, September 10 starting around 12:45 pm
WHAT: There is a problem with our central file server. All Linux clients are unavailable, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well.
UPDATE: CURRENT UPDATE: As of 3pm, we're now noticing slowness on the file server, and we're investigating that now, as that slowness is making systems hang again. PRIOR UPDATE: As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal.

None at this time.

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.

MH G61 (CS Masters/Ugrad Labs) is available for in-person access.

None at this time.

@@ Line 32: / Line 32: @@
    |time=Wednesday, September 10 starting around 12:45 pm
    |summary= There is a problem with our central file server.  All Linux clients are unavailable, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well.
-   |update='''CURRENT UPDATE:''' As of 3pm, we're now noticing slowness on the file server, and we're investigating that now, as that slowness is making systems hang again.  '''PRIOR UPDATE:''' As of about 2:00 pm, '''the underlying problem has been fixed and services should be returning to normal.
+   |update='''CURRENT UPDATE:''' As of 3pm, we're now noticing slowness on the file server, and we're investigating that now, as that slowness is making systems hang again.  '''PRIOR UPDATE:''' As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal.
 }}