Difference between revisions of "Notices"
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|services=many CS Linux clients; possibly also mail | |services=many CS Linux clients; possibly also mail | ||
|time=Thursday, September 18 starting around 12:30 pm | |time=Thursday, September 18 starting around 12:30 pm | ||
− | |summary=Many of our systems are having problems and are unresponsive over the network. We're investigating the problem.}} | + | |summary=Many of our systems are having problems and are unresponsive over the network. We're investigating the problem. |
+ | |update=Most services are back, but as of 4:00 pm the main CS website is still having problems. We're continuing to work on it. | ||
+ | }} | ||
=== PLANNED CS IT SERVICE OUTAGES === | === PLANNED CS IT SERVICE OUTAGES === |
Revision as of 20:13, 18 September 2025
CS IT STAFF AVAILABILITY
- The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
CS IT SERVICE OUTAGES (Unplanned & Planned)
UNPLANNED CS IT SERVICE OUTAGES
Issue with many CS Linux clients; possibly also mail
- WHEN: Thursday, September 18 starting around 12:30 pm
- WHAT: Many of our systems are having problems and are unresponsive over the network. We're investigating the problem.
UPDATE: Most services are back, but as of 4:00 pm the main CS website is still having problems. We're continuing to work on it.
PLANNED CS IT SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
- MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.
- MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.