Difference between revisions of "Notices"
 
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
  
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:None at this time.
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<!--:None at this time.-->
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:{{red|'''Oct 24, 9:50am:'''}}  Several of our Grad Net servers and clients are being affected by an issue on our main file server. You might notice slowness, hanging, etc.  We're working on the problem now.
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:{{red|'''Jan 13, 10:15am:'''}} (UPDATE 11:30am. We've made some temporary changes to allow the mail to go through and will be working to figure out what happened, so that we can apply a permanent fix.)  10:15am: CS Mail service is experiencing issues. Those with @jhu.edu.edu are unable to send emails to @cs.jhu.edu addresses.  We are looking into the issue.
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{{outage
 
{{outage
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
 
<!--:None at this time.-->
 
<!--:None at this time.-->
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==== Outage #1: masters2 will be Unavailable ====
 
  
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:'''WHAT:''' masters2, one of our grad net Linux clients, will be unavailable
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{{outage
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  |type=Planned outage
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  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
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  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz.  They might be unavailable for as much as two days, depending on how long the maintenance takes.  Please use our other Linux clients during the maintenance window.}}
  
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:'''WHEN:'''  During the day on Thursday, October 30
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==== CS Labs/Systems Will Be Unavailable ====
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:'''DETAILS:'''
 
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:We'll be running some tests on masters2.  During the time of the tests, the system will not be usable remotely or in person.  We expect to be done with the tests by the end of the day.  Please use another of the grad net Linux clients on Thursday.
 
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====Outage #2: CS Labs/Systems Will Be Unavailable====
 
 
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
 
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
  
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* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
 
* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
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==== Scheduled Networking Outage on the Malone Ground Floor ====
 
==== Scheduled Networking Outage on the Malone Ground Floor ====
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<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
  
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access, {{red|except for what's listed above.}}
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access,
  
 
<!-- ****** NORMAL POSTING G61 ********** -->
 
<!-- ****** NORMAL POSTING G61 ********** -->
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:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access, {{red|except for what's listed above.}}
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:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
  
 
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Latest revision as of 16:55, 13 January 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

Jan 13, 10:15am: (UPDATE 11:30am. We've made some temporary changes to allow the mail to go through and will be working to figure out what happened, so that we can apply a permanent fix.) 10:15am: CS Mail service is experiencing issues. Those with @jhu.edu.edu are unable to send emails to @cs.jhu.edu addresses. We are looking into the issue.


PLANNED CS IT SERVICE OUTAGES

Planned outage with gradz and ugradz

  • WHEN: Wednesday, January 14 and Thursday, January 15
  • WHAT: We will need to shut down two of our Linux clients for maintenance. The two clients are gradz and ugradz. They might be unavailable for as much as two days, depending on how long the maintenance takes. Please use our other Linux clients during the maintenance window.


CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access,
MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.