Difference between revisions of "Notices"
 
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
  
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:None at this time.
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<!--:None at this time.-->
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:'''WHAT:''' Webmail on the CS Grad Net and CS Ugrad Net unavailable
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:'''WHEN:'''  11/12/2026 around 4pm
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:'''DETAILS:''' We're having issues with CS Webmail and are investigating the issue.  Be aware that as we're investigating webmail you might see it exhibit odd behavior.
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:{{red|UPDATE: 4:50pm -CS Grad Webmail & CS Ugrad Webmail are now working.}}
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
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<!--:None at this time.-->
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:None at this time.
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<!--
 
<!--
 
{{outage
 
{{outage
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{{outage
 
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  |type=Planned outage
 
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  |time=Thursday, September 17 from 9:00 am to 9:30 am
 
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  |services=mail, websites, and gradx
 
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  |update=As of 9:30 am, our mail and web services are back online, with all maintenance complete.  gradx remains offline.  Please use gradv or another Linux client for the moment.
 
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  |summary=We need do to some maintenance on a few systems that will require taking a few services offline for a short while.  No individual service should be offline for more than fifteen minutes, and we expect the entire process to take less than half an hour.
 
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  |details=Affected services include:</br>
 
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<ul>
 
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  <li>All mail service, including outbound mail (SMTP), inbound mail (IMAP/POP), and our webmail client.  Messages sent to CS during the outage will still be delivered, but the delivery might be delayed.</li>
 
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  <li>All CS-hosted websites, including both the main CS website and the websites we host for various CS research labs and other groups.</li>
 
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  <li>SSH to gradx.  You can use gradv when gradx is unavailable.  (Or gradz or masters1 through 4.  But gradx and gradv have identical hardware, so it's easiest to substitute one for the other.)</li>
 
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</ul>
 
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}}
 
 
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
 
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
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<!-- ****** NORMAL POSTING MH 316 ********** -->
 
<!-- ****** NORMAL POSTING MH 316 ********** -->

Latest revision as of 21:52, 12 November 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

WHAT: Webmail on the CS Grad Net and CS Ugrad Net unavailable
WHEN: 11/12/2026 around 4pm
DETAILS: We're having issues with CS Webmail and are investigating the issue. Be aware that as we're investigating webmail you might see it exhibit odd behavior.
UPDATE: 4:50pm -CS Grad Webmail & CS Ugrad Webmail are now working.


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH 316/322 (CS Masters Lab & MSSI Lab) is available for in-person access.



AUDIO/VISUAL (A/V) OUTAGES

None at this time.