How To Reset Your Password

Resetting your CS Account Password

If you lose or forget your CS account info (username or password) for either our Linux machines, Windows machines, or our CS e-mail services, please visit:

Steve DeBlasio (User Accounts, Systems Administration)

Malone Hall G-61A

Office Hours: Most Weekdays, 12:30pm to 2:30pm.

(At the beginning of the school year, Steve may extend his office hours. If you see the lights on in Malone G-61A outside his usual office hours, just knock; Steve D might be there.)

NOTE: If you are unable to meet Steve D. during his office hours, then, e-mail support@cs.jhu.edu, so that you can schedule to meet him another time.

Please make sure to bring your J-Card with you.

If You Cannot Be On Campus To Pick Up Your New/Reset Password

For security reasons, the CS IT Support Team does not provide CS user account passwords directly via electronic means, including through email or phone.

In the event that you are unable to pick up your password on campus, as an option, you could arrange (beforehand) for a CS Faculty member/CS Advisor who can vouch for your voice to obtain your new or reset password from us. And then, you can contact that faculty member directly to get the information by phone, or perhaps, Skype. Just let us know which CS Faculty/Advisor you arranged with to provide you your password.

Resetting JHU Account (JHED) Passwords

Our CS-related accounts are not associated with JHU's JHED accounts. They are very different. Mind you, some CS Dept. webpages might require you to log in with your JHED account.

The CS IT Support Group does not administer any JHED accounts.

For JHED Account password resets you should contact the JHU IT Helpdesk at 410-516-HELP, and they can assist you.