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Revision as of 15:03, 3 May 2022


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

PLANNED CS IT SERVICE OUTAGES

Planned Outage #1
WHAT: CS Ugrad Net Mail/Accounts Server Outage Due To An Upgrade
WHEN: Thursday, May 19, from 9am to 12pm.
DETAILS: We will be upgrading the CS Ugrad Mail/Accounts server known as hops the morning of March 22, from 9am to 11am. During that time, several CS IT-provided Ugrad Net online services will be unavailable.
NOTE: You can still log into the CS Ugrad Net Linux systems during the server upgrade.
CS IT Ugrad Net Services That Will Not Be Available During The Server Upgrade
  • CS Ugrad Mail: People with CS Ugrad mail accounts will not be able to retrieve their mail via IMAP, POP, or webmail. Technically, CS Ugrad mail accounts will be able to send mail, since that doesn't rely on the server being upgraded, but most mail clients will also save a copy of the sent message using IMAP, and that will not work.
  • Ugrad Password Changes: During the upgrade, you will not be able to change your CS Ugrad Net password. This also includes account shell changes (via the chsh program) and full name ("GECOS") changes (via the chfn program).


CS COMPUTING LAB AVAILABILITY

MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. Masks are optional for those that are vaccinated and boosted. Masks continue to be required for all others using this lab.
G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. Masks are optional for those that are vaccinated and boosted. Masks continue to be required for all others using this lab.
Please see our Labs page for further information.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.