Difference between revisions of "Notices"
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Revision as of 16:55, 28 February 2023
CS IT STAFF AVAILABILITY
- The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES
PLANNED JHU SERVICE OUTAGES
JHU OUTAGE AFFECTING CS:
- WHAT: Planned wireless outage affecting Malone Hall as all access points are being replaced.
- WHEN: Friday, March 10, starting around 11am and lasting until completed.
- DETAILS: JHU Networking will be swapping out all of the Hopkins-managed Malone Hall wifi access points in the building. They plan to start work around 11am that Friday, and they expect it could take 4 hours, more or less, to replace them all. During that time, wifi access might disappear and reappear. Additionally, when your wireless device tries to reconnect to the newly-replaced access point, you might be prompted to accept a certificate, and we were informed that you should do so.
- After the wifi outage, if you continue to have issues with your device, please contact JHU IT directly... Visit https://support.cs.jhu.edu/wiki/Wireless_Networking for details on who contact for assistance.
CS IT SERVICE OUTAGES
UNPLANNED CS IT SERVICE OUTAGES
- None at this time
PLANNED CS IT SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
- MH-122 (CS Undergrad Lab/Collaboration room): Is available for in-person access.
- All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.
- G-61 (CS Masters/Ugrad Labs): Is now available for in-person access.
- All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.