Difference between revisions of "Notices"

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====Major Malone Power Outage Planned (Affecting CS IT Services) - Friday, Aug 11, 2023 from 12am to 1am (CS IT Services Outage before and after Power Outage as well)====
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====Major Malone Power Outage Planned (Affecting CS IT Services) - Tuesday, Jan 2 from 8am to 4pm (CS IT Services Outage before and after Power Outage as well)====
  
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming major power outage for ALL of Malone Hall.
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:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming all-day major power outage for ALL of Malone Hall.
  
:'''WHEN:'''  Power Outage - Friday, August 11, 2023, starting at '''12am''' (midnight) and running until sometime around '''1am''' (so, roughly, an hour.)
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:'''WHEN:'''  Power Outage - Tuesday, January 2, 2024, starting at '''8am''' and running until '''4pm''' (so, roughly, 8 hours.)
  
:: Loss of CS IT services - Thursday, August 10, 2023, starting at '''11pm''' (one hour before the power outage) and lasting until Friday, August 11, sometime around '''3am''' (two hours after the power outage is completed.)
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:: Loss of CS IT services - Tuesday, January 2, 2024, starting at '''7am''' (one hour before the power outage) and lasting until '''6pm''' (two hours after the power outage is completed.)
  
:'''DESCRIPTION:'''  JHU is planning an a power outage for Malone Hall, and all of our computing services will be unavailable during that time.
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:'''DESCRIPTION:'''  JHU is planning an a all-day power outage for Malone Hall, and all of our computing services will be unavailable during that time.
  
:The actual power outage is planned to start at 12am, early Friday morning, August 11, and will continue  for approximately an hour.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down around '''11pm''' the ''evening of Thursday, August 10.'' And although the power to the building should restored around 1am Friday morning, we will not have all our systems back up and running until approx. 3am, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
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:The actual power outage is planned to start at 8am, Tuesday morning, January 2, and will continue  for approximately an 8 hours.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down that morning around '''7am'''.  And although the power to the building should restored around 4pm that same day, we will not have all our systems back up and running until approx. 6pm, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
  
 
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span>
 
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span>
  
::<span style="color:#ff0000">'''NOTES TO MALONE HALL RESIDENTS:'''</span>  During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (an hour) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
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::<span style="color:#ff0000">'''NOTES TO MALONE HALL RESIDENTS:'''</span>  During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (8 hours) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
  
 
::<span style="color:#ff0000">'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:''' </span>  Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
 
::<span style="color:#ff0000">'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:''' </span>  Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
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* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
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Revision as of 14:44, 21 December 2023


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH 122 UNAVAILABILITY
WHAT: MH 122 (and its breakout rooms) will be closed for due to a Human Language Technology Center of Excellence (HLTCOE) workshop being held there.
WHEN: Monday, Jan 8 through Friday, Jan 19, 2024.
NOTES:
  • The G-61 Masters/Ugrad Lab will remain open and available during this time period. The G-61 printer will remain available as well.
  • The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, but only remotely via ssh. Please see our page on: Linux_Clients_on_the_CS_Undergrad_Net
MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
  • All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.