Difference between revisions of "Notices"
Line 96: | Line 96: | ||
{{outage | {{outage | ||
|time=Started Monday, April 8 around 7:30 am | |time=Started Monday, April 8 around 7:30 am | ||
− | |services=all CS services | + | |services=all CS services – FIXED |
|summary=There was a power outage affecting Malone Hall and all of CS's servers running there. | |summary=There was a power outage affecting Malone Hall and all of CS's servers running there. | ||
+ | |update=As of about 9:30 am, all CS services have been restored. Please email {{mailto|support}} if you encounter any problems. | ||
|details=As of about 8:30, the power is back and we're working on restoring all of our services. | |details=As of about 8:30, the power is back and we're working on restoring all of our services. | ||
}} | }} |
Revision as of 13:26, 8 April 2024
CS IT STAFF AVAILABILITY
- The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
CS IT SERVICE OUTAGES (Unplanned & Planned)
UNPLANNED CS IT SERVICE OUTAGES
Issue with all CS services – FIXED
- WHEN: Started Monday, April 8 around 7:30 am
- WHAT: There was a power outage affecting Malone Hall and all of CS's servers running there.
UPDATE: As of about 9:30 am, all CS services have been restored. Please email support@cs.jhu.edu if you encounter any problems.
DETAILS: As of about 8:30, the power is back and we're working on restoring all of our services.
PLANNED CS IT SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
- MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.
- MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.