Difference between revisions of "Notices"
 
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
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:None at this time.
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<!--:None at this time.-->
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==== {{red|'''OUTAGE:  MAJOR CS ''UGRAD'' NET IT SERVICES OUTAGE'''}}====
 
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'''WHAT:''' Most CS IT ''Ugrad'' Net services will be ''unavailable'' due to file server maintenance.
 
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'''WHEN:''' Wednesday, September 18, from 5am to 8am.
 
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: {{red|'''NOTE:''' The info below ''only'' refers to the CS Ugrad Net systems, '''not''' to the CS Grad Net systems, which will remain running and unaffected. }}
 
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'''DETAILS:''' We will be performing a required upgrade on our '''''Ugrad''' Net's''  file server that affects all our CS Ugrad Linux systems including all those in the CS Ugrad Labs, the Ugrad compute servers (including ugradx and ugradz) and some additional CS ''Ugrad'' IT services (and will ultimately affect CS Ugrad students and their instructors who use those systems.)
 
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The affected IT services will be unavailable on Wednesday morning, September 18, from 5am to 8am.  Please see below for the list of affected services.
 
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'''CS IT Services That Will ''Not'' Be Available During The File Server Upgrade:'''
 
  
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* CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
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==== Malone '''MH 122''' ''and'' '''G61''' Ugrad and Masters Labs {{red|'''''Closure'''''}}====
  
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* Incoming CS Ugrad mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
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:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, '''and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
  
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* IMAP, POP, and Webmail from our CS (Ugrad Net) Mail server will be unavailable.
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:'''WHEN:'''  Starting Friday evening, November 15, 5pm '''through''' Saturday, November 16, 9pm.
  
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* CS Ugrad Net webpages will be unavailable.
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:'''DETAILS:'''
  
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* CS Ugrad Net user accounts/home directories will be inaccessible during the downtime.
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: Both the MH 122 '''and''' G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest.
  
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* ssh service to our CS Ugrad Net Linux boxes (ugrad1 through ugrad24, ugradx, and ugradz) will be unavailable.
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: Additionally, all of the labs' Linux computers (grad1 through grad16 and ugrad1 through ugrad24) will be unavailable during the time period referenced above.
  
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* Console (desktop) access to ugrad1 through ugrad24 will be unavailable.
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* During the lab closure times, compute servers, gradx.cs.jhu.edu, gradz.cs.jhu.edu, ugradx.cs.jhu.ed, and ugradz.cs.jhu.edu  '''''will continue to be available remotely''''', via SSH.
  
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* MySQL service via the dbase.cs.jhu.edu server (Dr. Yarowsky's class) will be unavailable.
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* We have to take down the lab systems late that Friday afternoon.   At the end of the ACM contest that Saturday night, the coordinators of that contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab. We'll be back in the Monday afterwards and can check on any systems that didn't boot normally. (And don't forget, as mentioned above our compute servers -- gradx, gradz, ugradx, ugradz -- will continue to be remotely available, even if the lab systems are not.)
  
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If there are any unexpected complications during the reboot process that will delay the restoration of services, we will update this Notices page.  
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* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
  
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<!--the CS IT Support Wiki's Notices page at:  https://support.cs.jhu.edu/wiki/Notices -->
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<br>
  
 
== {{red|CS COMPUTING LAB AVAILABILITY}} ==
 
== {{red|CS COMPUTING LAB AVAILABILITY}} ==
  
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'''NOTE:''' Both MH-122's Linux systems and MH G61's '''''Ugrad''''' Net Linux systems will be unavailable per the Outage message above on Wednesday, September 18. from 5am to 8am.  The rooms themselves will both be open, though, during that time.}}
 
  
  
 
<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
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;:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
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:{{red|However, please see the info above regarding the mid-November lab closure and systems unavailability.}}
 
<!--
 
<!--
 
:'''MH 122 ''UNAVAILABILITY'''''
 
:'''MH 122 ''UNAVAILABILITY'''''
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<!-- ****** NORMAL POSTING G61 ********** -->
 
<!-- ****** NORMAL POSTING G61 ********** -->
 
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
 
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
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:{{red|However, please see the info above regarding the mid-November lab closure and systems unavailability.}}
 
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Latest revision as of 12:43, 16 November 2024


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.

PLANNED CS IT SERVICE OUTAGES

Malone MH 122 and G61 Ugrad and Masters Labs Closure

WHAT: Malone Hall MH 122 and Malone Hall G61, both the Masters and Ugrad sides of the lab, and all the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
WHEN: Starting Friday evening, November 15, 5pm through Saturday, November 16, 9pm.
DETAILS:
Both the MH 122 and G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be closed to those not participating in the contest.
Additionally, all of the labs' Linux computers (grad1 through grad16 and ugrad1 through ugrad24) will be unavailable during the time period referenced above.
  • During the lab closure times, compute servers, gradx.cs.jhu.edu, gradz.cs.jhu.edu, ugradx.cs.jhu.ed, and ugradz.cs.jhu.edu will continue to be available remotely, via SSH.
  • We have to take down the lab systems late that Friday afternoon. At the end of the ACM contest that Saturday night, the coordinators of that contest will be turning our lab computer systems back on. Most should boot normally. But, if some do not, just trying using an alternate one in the lab. We'll be back in the Monday afterwards and can check on any systems that didn't boot normally. (And don't forget, as mentioned above our compute servers -- gradx, gradz, ugradx, ugradz -- will continue to be remotely available, even if the lab systems are not.)
  • The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.


CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.
However, please see the info above regarding the mid-November lab closure and systems unavailability.


MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
However, please see the info above regarding the mid-November lab closure and systems unavailability.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.