Difference between revisions of "Notices"
 
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== {{red|CS IT STAFF AVAILABILITY}} ==
 
== {{red|CS IT STAFF AVAILABILITY}} ==
  
−
*  The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
+
*  The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
−
* We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
+
* We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
 
*  Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance.
 
*  Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance.
 
*  Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.  
 
*  Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.  
−
* For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc.  Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details.
+
* Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc.  Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details.
  
 
<br><p>
 
<br><p>
  
 +
<!--== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == -->
 +
<!--
 +
=== PLANNED ''JHU'' SERVICE OUTAGES ===
  
  
−
<!-- == {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == -->
 
−
<!--
 
−
=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
−
-->
 
−
<!--
 
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
-->
 
-->
−
 
 
== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
 
== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
  
  
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
 +
 +
:None at this time.
 +
<br>
 +
 +
=== PLANNED CS IT SERVICE OUTAGES ===
  
 
<!--:None at this time.-->
 
<!--:None at this time.-->
 +
====CS Lab Computers ''Un''available and Labs To Be ''Closed'' Due To ACM Contest Event====
 +
 +
:'''WHAT:''' The 1st floor '''CS Ugrad Lab, MH-122''', and the 3rd floor '''CS Masters/MSSI Lab, MH 316/322''' will be closed due to an upcoming ACM Programming Contest.  Additionally '''ALL''' of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be ''un''available as well during that time due to the ACM Programming Contest.
 +
 +
:'''WHEN:'''
 +
:: CS Masters & Ugrad lab Linux systems '''''un'''''available starting '''5pm, Friday, November 6''' and lasting through '''9pm on Saturday, November 7'''.
 +
:: CS Computing Labs physically '''''un'''''available starting '''6am Saturday, November 7 through 11pm''' that same evening.
 +
 +
:'''DETAILS'''
 +
 +
:Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
 +
 +
::    gradv.cs.jhu.edu
 +
::    gradx.cs.jhu.edu
 +
::    gradz.cs.jhu.edu
  
−
{{outage
+
::    ugradv.cs.jhu.edu
−
  |services=our Linux clients and mail services
+
::    ugradx.cs.jhu.edu
−
  |time=Wednesday, September 10 starting around 12:45 pm
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::    ugradz.cs.jhu.edu
−
  |summary=The Linux clients and mail server are either slow or unresponsive. We're looking in to the issue.
+
 
−
}}
+
:For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
  
−
=== PLANNED CS IT SERVICE OUTAGES ===
+
::[[Linux_Clients_on_the_CS_Undergrad_Net]]
  
−
<!--:None at this time. -->
+
:::or
−
==== Scheduled Networking Outage on the Malone Ground Floor ====
 
  
−
:'''WHAT:''' WiFi and Ethernet connections will not be available on the ground floor of Malone Hall during an upcoming JHU-planned networking outage.
+
::[[Linux_Clients_on_the_CS_Grad/Research_Net]]
  
−
:'''WHEN:''' JHU's Planned Network Outage – Wednesday, August 27, 2025, from 8pm through midnight.
+
:We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab. (And remember, our compute servers, referenced above, will continue to be available remotely.)  We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
  
−
:'''DESCRIPTION:''' JHU is planning a network outage at Malone Hall to install new networking equipment.  The outage will start at 8:00 pm and is expected to last between two and four hours.  During the outage, the wireless access points on the ground floor will be offline, as will most of the Ethernet jacks.  Please be prepared to not have any network connectivity on the Malone ground floor during this time.
+
:'''NOTE: '''The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.
  
−
:Ethernet connections in the Malone server room, G29, will not be affected by this outage.  Any servers in G29 should remain accessible.  The Linux clients and Ethernet jacks in room G61, which contains the ground floor masters and undergrad labs, will not be affected either.  (But any laptops brought into G61 during the outage probably won't be able to access the wireless network.)
 
  
 +
<!--
 +
{{outage
 +
  |type=Planned outage
 +
  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
 +
  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz.  They might be unavailable for as much as two days, depending on how long the maintenance takes.  Please use our other Linux clients during the maintenance window.
 +
}}
 +
-->
 
<br>
 
<br>
  
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<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
  
−
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
+
<!--:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.-->
−
 
+
:'''MH 122''' (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
−
<!-- ****** NORMAL POSTING G61 ********** -->
+
<br>
−
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
+
<!-- ****** NORMAL POSTING MH 316 ********** -->
 +
<!--:'''MH 316/322''' (CS Masters Lab & MSSI Lab) is available for in-person access.-->
 +
:'''MH 316/322''' (CS Masters Lab & MSSI Lab)  will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
  
 
<br>
 
<br>

Latest revision as of 14:12, 16 October 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

CS Lab Computers Unavailable and Labs To Be Closed Due To ACM Contest Event

WHAT: The 1st floor CS Ugrad Lab, MH-122, and the 3rd floor CS Masters/MSSI Lab, MH 316/322 will be closed due to an upcoming ACM Programming Contest. Additionally ALL of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be unavailable as well during that time due to the ACM Programming Contest.
WHEN:
CS Masters & Ugrad lab Linux systems unavailable starting 5pm, Friday, November 6 and lasting through 9pm on Saturday, November 7.
CS Computing Labs physically unavailable starting 6am Saturday, November 7 through 11pm that same evening.
DETAILS
Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
gradv.cs.jhu.edu
gradx.cs.jhu.edu
gradz.cs.jhu.edu
ugradv.cs.jhu.edu
ugradx.cs.jhu.edu
ugradz.cs.jhu.edu
For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
Linux_Clients_on_the_CS_Undergrad_Net
or
Linux_Clients_on_the_CS_Grad/Research_Net
We have to take down the lab systems late that Friday afternoon. At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on. Most should boot normally. But, if some do not, just trying using an alternate one in the lab. (And remember, our compute servers, referenced above, will continue to be available remotely.) We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
NOTE: The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


MH 316/322 (CS Masters Lab & MSSI Lab) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.