Difference between revisions of "Notices"
 
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<!--== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == -->
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=== PLANNED ''JHU'' SERVICE OUTAGES ===
  
  
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=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
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=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
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== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
 
== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
  
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
  
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<!--:None at this time.--
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{{outage
 
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  |services=Many CS Linux clients are slow or unresponsive; mail may also be affected
 
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  |time=Thursday, September 18 starting around 12:30 pm
 
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  |summary=Many of our systems are having problems and are unresponsive over the network.  We're investigating the problem.}}
 
  
 
=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
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:None at this time.
 
:None at this time.
 
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==== Scheduled Networking Outage on the Malone Ground Floor ====
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{{outage
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  |type=Planned outage
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:'''WHAT:''' WiFi and Ethernet connections will not be available on the ground floor of Malone Hall during an upcoming JHU-planned networking outage.
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  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
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:'''WHEN:'''  JHU's Planned Network Outage – Wednesday, August 27, 2025, from 8pm through midnight.
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  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz.  They might be unavailable for as much as two days, depending on how long the maintenance takes.  Please use our other Linux clients during the maintenance window.}}
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:'''DESCRIPTION:''' JHU is planning a network outage at Malone Hall to install new networking equipment.  The outage will start at 8:00 pm and is expected to last between two and four hours.  During the outage, the wireless access points on the ground floor will be offline, as will most of the Ethernet jacks.  Please be prepared to not have any network connectivity on the Malone ground floor during this time.
 
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:Ethernet connections in the Malone server room, G29, will not be affected by this outage.  Any servers in G29 should remain accessible.  The Linux clients and Ethernet jacks in room G61, which contains the ground floor masters and undergrad labs, will not be affected either.  (But any laptops brought into G61 during the outage probably won't be able to access the wireless network.)
 
 
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
 
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
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<!-- ****** NORMAL POSTING MH 316 ********** -->
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:'''MH 316/322''' (CS Masters Lab & MSSI Lab) is available for in-person access.
  
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<!-- ****** NORMAL POSTING G61 ********** -->
 
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:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
 
  
 
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Latest revision as of 17:14, 3 September 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH 316/322 (CS Masters Lab & MSSI Lab) is available for in-person access.



AUDIO/VISUAL (A/V) OUTAGES

None at this time.