Difference between revisions of "Notices"
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| − | == {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == | + | <!--== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == --> |
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=== PLANNED ''JHU'' SERVICE OUTAGES === | === PLANNED ''JHU'' SERVICE OUTAGES === | ||
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=== UNPLANNED ''JHU'' SERVICE OUTAGES === | === UNPLANNED ''JHU'' SERVICE OUTAGES === | ||
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== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} == | == {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} == | ||
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=== UNPLANNED CS IT SERVICE OUTAGES === | === UNPLANNED CS IT SERVICE OUTAGES === | ||
| − | :None at this time. | + | <!--:None at this time.--> |
| + | :{{red|'''Jan 13, 10:15am:'''}} (UPDATE 11:30am. We've made some temporary changes to allow the mail to go through and will be working to figure out what happened, so that we can apply a permanent fix.) 10:15am: CS Mail service is experiencing issues. Those with @jhu.edu.edu are unable to send emails to @cs.jhu.edu addresses. We are looking into the issue. | ||
| − | <!--{{outage | + | <!-- |
| + | {{outage | ||
|services=many CS Linux clients; possibly also mail | |services=many CS Linux clients; possibly also mail | ||
|time=Thursday, September 18 starting around 12:30 pm | |time=Thursday, September 18 starting around 12:30 pm | ||
|summary=Many of our systems are having problems and are unresponsive over the network. We're investigating the problem. | |summary=Many of our systems are having problems and are unresponsive over the network. We're investigating the problem. | ||
|update=As of about 4:15 pm, we believe we've restored all services. | |update=As of about 4:15 pm, we believe we've restored all services. | ||
| − | }}--> | + | }} |
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=== PLANNED CS IT SERVICE OUTAGES === | === PLANNED CS IT SERVICE OUTAGES === | ||
<!--:None at this time.--> | <!--:None at this time.--> | ||
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| + | {{outage | ||
| + | |type=Planned outage | ||
| + | |time=Wednesday, January 14 and Thursday, January 15 | ||
| + | |services=gradz and ugradz | ||
| + | |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance. The two clients are gradz and ugradz. They might be unavailable for as much as two days, depending on how long the maintenance takes. Please use our other Linux clients during the maintenance window.}} | ||
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| + | <!-- | ||
| + | ==== CS Labs/Systems Will Be Unavailable ==== | ||
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest. | :'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest. | ||
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<!-- ***** NORMAL POSTING MH 122****** --> | <!-- ***** NORMAL POSTING MH 122****** --> | ||
| − | :'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access, | + | :'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access, |
<!-- ****** NORMAL POSTING G61 ********** --> | <!-- ****** NORMAL POSTING G61 ********** --> | ||
| − | :'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access | + | :'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access. |
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Latest revision as of 16:55, 13 January 2026
CS IT STAFF AVAILABILITY
- The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
CS IT SERVICE OUTAGES (Unplanned & Planned)
UNPLANNED CS IT SERVICE OUTAGES
- Jan 13, 10:15am: (UPDATE 11:30am. We've made some temporary changes to allow the mail to go through and will be working to figure out what happened, so that we can apply a permanent fix.) 10:15am: CS Mail service is experiencing issues. Those with @jhu.edu.edu are unable to send emails to @cs.jhu.edu addresses. We are looking into the issue.
PLANNED CS IT SERVICE OUTAGES
Planned outage with gradz and ugradz
- WHEN: Wednesday, January 14 and Thursday, January 15
- WHAT: We will need to shut down two of our Linux clients for maintenance. The two clients are gradz and ugradz. They might be unavailable for as much as two days, depending on how long the maintenance takes. Please use our other Linux clients during the maintenance window.
CS COMPUTING LAB AVAILABILITY
- MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access,
- MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.