Difference between revisions of "Notices"

 
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:None at this time.
 
:None at this time.
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:{{red|'''Oct 24, 9:50am:'''}}  Several of our Grad Net servers and clients are being affected by an issue on our main file server.  You might notice slowness, hanging, etc.  We're working on the problem now.
 
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{{outage
 
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  |services=many CS Linux clients; possibly also mail
 
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  |time=Thursday, September 18 starting around 12:30 pm
 
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  |summary=Many of our systems are having problems and are unresponsive over the network.  We're investigating the problem.
 
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  |update=As of about 4:15 pm, we believe we've restored all services.
 
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
 
<!--:None at this time.-->
 
<!--:None at this time.-->
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==== Outage #1: masters2 will be Unavailable ====
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====CS Lab Computers ''Un''available and Labs To Be ''Closed'' Due To ACM Contest Event====
  
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:'''WHAT:''' masters2, one of our grad net Linux clients, will be unavailable
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:'''WHAT:''' The 1st floor '''CS Ugrad Lab, MH-122''', and the 3rd floor '''CS Masters/MSSI Lab, MH 316/322''' will be closed due to an upcoming ACM Programming Contest.  Additionally '''ALL''' of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be ''un''available as well during that time due to the ACM Programming Contest.
  
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:'''WHEN:''' During the day on Thursday, October 30
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:'''WHEN:'''  
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:: CS Masters & Ugrad lab Linux systems '''''un'''''available starting '''5pm, Friday, November 6''' and lasting through '''9pm on Saturday, November 7'''.
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:: CS Computing Labs physically '''''un'''''available starting '''6am Saturday, November 7 through 11pm''' that same evening.
  
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:'''DETAILS:'''  
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:'''DETAILS'''
  
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:We'll be running some tests on masters2.  During the time of the tests, the system will not be usable remotely or in person.  We expect to be done with the tests by the end of the day.  Please use another of the grad net Linux clients on Thursday.
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:Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
  
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====Outage #2: CS Labs/Systems Will Be Unavailable====
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::    gradv.cs.jhu.edu
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:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
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::    gradx.cs.jhu.edu
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::   gradz.cs.jhu.edu
  
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:'''WHEN:'''  Starting Friday evening, November 7, 5pm '''through''' Saturday, November 8, 9pm.
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::   ugradv.cs.jhu.edu
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::    ugradx.cs.jhu.edu
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::    ugradz.cs.jhu.edu
  
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:'''DETAILS:'''
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:For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
  
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: Both the MH 122 '''and''' G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest.
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::[[Linux_Clients_on_the_CS_Undergrad_Net]]
  
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: Additionally, all of the labs' Linux computers (masters1 through masters16 and ugrad1 through ugrad24) will be unavailable during the time period referenced above.
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:::or
  
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* During the lab closure times, compute servers, gradx.cs.jhu.edu, gradz.cs.jhu.edu, ugradx.cs.jhu.ed, and ugradz.cs.jhu.edu  '''''will continue to be available remotely''''', via SSH.
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::[[Linux_Clients_on_the_CS_Grad/Research_Net]]
  
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* We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of that contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab.  We'll be back in the Monday afterwards and can check on any systems that didn't boot normally. (And don't forget, as mentioned above our compute servers -- gradx, gradz, ugradx, ugradz -- will continue to be remotely available, even if the lab systems are not.)
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:We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab. (And remember, our compute servers, referenced above, will continue to be available remotely.) We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
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:'''NOTE: '''The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.
  
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* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
 
  
 
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==== Scheduled Networking Outage on the Malone Ground Floor ====
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{{outage
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  |type=Planned outage
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:'''WHAT:''' WiFi and Ethernet connections will not be available on the ground floor of Malone Hall during an upcoming JHU-planned networking outage.
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  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
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:'''WHEN:'''  JHU's Planned Network Outage – Wednesday, August 27, 2025, from 8pm through midnight.
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  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz.  They might be unavailable for as much as two days, depending on how long the maintenance takes.  Please use our other Linux clients during the maintenance window.
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}}
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:'''DESCRIPTION:''' JHU is planning a network outage at Malone Hall to install new networking equipment.  The outage will start at 8:00 pm and is expected to last between two and four hours.  During the outage, the wireless access points on the ground floor will be offline, as will most of the Ethernet jacks.  Please be prepared to not have any network connectivity on the Malone ground floor during this time.
 
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:Ethernet connections in the Malone server room, G29, will not be affected by this outage.  Any servers in G29 should remain accessible.  The Linux clients and Ethernet jacks in room G61, which contains the ground floor masters and undergrad labs, will not be affected either.  (But any laptops brought into G61 during the outage probably won't be able to access the wireless network.)
 
 
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<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
  
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access, {{red|except for what's listed above.}}
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<!--:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.-->
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
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<!-- ****** NORMAL POSTING G61 ********** -->
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<br>
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:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access, {{red|except for what's listed above.}}
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<!-- ****** NORMAL POSTING MH 316 ********** -->
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<!--:'''MH 316/322''' (CS Masters Lab & MSSI Lab) is available for in-person access.-->
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:'''MH 316/322''' (CS Masters Lab & MSSI Lab)  will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
  
 
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Latest revision as of 14:12, 16 October 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

CS Lab Computers Unavailable and Labs To Be Closed Due To ACM Contest Event

WHAT: The 1st floor CS Ugrad Lab, MH-122, and the 3rd floor CS Masters/MSSI Lab, MH 316/322 will be closed due to an upcoming ACM Programming Contest. Additionally ALL of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be unavailable as well during that time due to the ACM Programming Contest.
WHEN:
CS Masters & Ugrad lab Linux systems unavailable starting 5pm, Friday, November 6 and lasting through 9pm on Saturday, November 7.
CS Computing Labs physically unavailable starting 6am Saturday, November 7 through 11pm that same evening.
DETAILS
Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
gradv.cs.jhu.edu
gradx.cs.jhu.edu
gradz.cs.jhu.edu
ugradv.cs.jhu.edu
ugradx.cs.jhu.edu
ugradz.cs.jhu.edu
For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
Linux_Clients_on_the_CS_Undergrad_Net
or
Linux_Clients_on_the_CS_Grad/Research_Net
We have to take down the lab systems late that Friday afternoon. At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on. Most should boot normally. But, if some do not, just trying using an alternate one in the lab. (And remember, our compute servers, referenced above, will continue to be available remotely.) We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
NOTE: The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


MH 316/322 (CS Masters Lab & MSSI Lab) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.