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| − | == UNPLANNED SERVICE OUTAGES ==
| + | <!-- *************** BEGIN ACTIVE NOTICES **************************** --> |
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| − | None at this time.
| + | == {{red|CS IT STAFF AVAILABILITY}} == |
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| − | == PLANNED OUTAGES ==
| + | * The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus. |
| | + | * We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only. |
| | + | * Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance. |
| | + | * Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication. |
| | + | * For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details. |
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| − | <!-- None at this time. --> | + | <br><p> |
| − | === Ugrad Net Linux Servers/Clients Outage Scheduled ===
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| − | '''WHEN: Thursday, June 25, 7am to approx. 8am '''
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| − | The Ugrad Net's '''/home''' dir fileserver (for the ugrad Linux boxes), called '''''barley''''', is having a problem with one of its disk arrays. We have contacted service, and they are expected to come out ''tomorrow (Thursday) morning.'' '''''Barley will experience some downtime due to the repair.'''''
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| − | The repair should begin around 7am and is expected to last approximately one hour.
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| − | As a result of barley being taken down for repair, ''the following Ugrad Net services will be unavailable'' from around 7am until the repair is completed:
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| − | * Email in or out on the Ugrad Net will be disabled. (Connections to our Ugrad IMAP/POP server, mail.ugrad.cs.jhu.edu will fail during that time. However, incoming mail to the CS Ugrad Network should queue at an alternative server.)
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| − | * Ugrad Net user accounts/home directories (/home on the Ugrad Net's Linux systems) will be inaccessible during the downtime.
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| − | * Access to any of our Ugrad Net linux clients (including ugrad1 through ugrad24, as well as ugradx) will be unavailable.
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| − | * Your Ugrad Net web pages will be unavailable.
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| − | You will find this information posted outside the Ugrad labs and on our CS IT Support Wiki Notices page: [https://support.cs.jhu.edu/wiki/Notices https://support.cs.jhu.edu/wiki/Notices] (which we will update, as needed.)
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| − | <-- gradx.cs.jhu.edu, our Grad Net compute server (available remotely by ssh only) will be '''unavailable all day on ''Monday, Feb 3, from 9am to 5pm''''' due to it being upgraded to Fedora 20. During this time, please use one of our [https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Grad/Research_Net Grad Net Linux clients] instead.
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| | + | <!-- == {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == --> |
| | + | <!-- |
| | + | === PLANNED ''JHU'' SERVICE OUTAGES === |
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| | + | <!-- |
| | + | === UNPLANNED ''JHU'' SERVICE OUTAGES === |
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| | + | == {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} == |
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| − | <!--
| + | === UNPLANNED CS IT SERVICE OUTAGES === |
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| − | ************************** MINOR OUTAGE TEMPLATE BEGIN *******************************
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| − | '''Wed, July 30, 9am through noon:''' ''Entire Undergrad Net'' (clients and servers) will be down as we complete system maintenance and move some equipment to a different rack.
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| − | Additionally, the Ugrad Net web and mail service will be unavailable during that time. (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.)
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| − | ************************** MINOR OUTAGE TEMPLATE END *******************************
| + | :None at this time. |
| − | -->
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| − | <!--
| + | === PLANNED CS IT SERVICE OUTAGES === |
| | + | :None at this time. |
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| | + | <br> |
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| − | ******************** MAJOR OUTAGE TEMPLATE BEGIN ********************************
| + | == {{red|CS COMPUTING LAB AVAILABILITY}} == |
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| − | '''MAJOR''' motherboard repair of ''rtfm.cs.jhu.edu'', one of our main CS ''Grad/Research'' Net file system servers, will create up to (but hopefully, much shorter than) 6-hour planned downtime for the Grad/Research Network. Our hardware service/repair company will be on-site completing repairs.
| + | <!-- ***** NORMAL POSTING MH 122****** --> |
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| − | '''Outage will begin at 12am (midnight), Thursday, 8/22, and will last until 6am (or earlier) Thursday.''' | + | :'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access. |
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| − | During that time, the following services will be ''unavailable'':
| + | <!-- ****** NORMAL POSTING G61 ********** --> |
| | + | :'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access. |
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| − | * ''Email in or out on the Grad/Research Net will be disabled.'' (Connections to smtp.cs.jhu.edu and pop.cs.jhu.edu will fail during that time. However, incoming mail to CS should queue at an alternative server.)
| + | <br> |
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| − | * ''Email on the Undergrad Net will be disabled during this time'' (as CS Ugrad e-mail addresses are registered via a server on the CS Grad Net.)
| + | == {{red|AUDIO/VISUAL (A/V) OUTAGES}} == |
| − | | + | :None at this time. |
| − | * ''DNS will only be available if you've configured your computer with a secondary DNS server.'' If you don't have a secondary server in your computer's DNS defined, please add 128.220.2.7 You may notice a delay in DNS name resolution when falling back to the secondary server.
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| − | * ''Grad/Research Net user accounts/home directories will be inaccessible'' during the downtime.
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| − | * ''Access to any of our Grad/Research Net linux clients (including gradx and masters1 through masters16, as well as Dr. Smith's pllab machines that we maintain) will be unavailable''
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| − | * ''peregrine.cs.jhu.edu (our Solaris login server) will be unavailable''
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| − | * ''Our mysql server, mysql.cs.jhu.edu, will be unavailable.''
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| − | * ''Samba shares will be unavailable.''
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| − | * ''Your Grad/Research Net web pages will be unavailable.'' (The webserver is expected to be serving minimal pages, mostly notices, during that time.)
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| − | ******************** MAJOR OUTAGE TEMPLATE END ********************************
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| | [[Category:All]] | | [[Category:All]] |
