Difference between revisions of "Available Printers"
 
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We have various printers available for general use throughout the CS Dept.
 
We have various printers available for general use throughout the CS Dept.
  
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NOTE:  In the chart below, QUEUE NAME is the print queue name of the printer on our Ugrad and Masters'/Grad Lab Linux computers.
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{{red|'''Because of the great diversity in functionality amongst printers and people's personal systems, we can only offer support/assistance in configuring printing for only those computer systems and printers that CS IT Support maintains.''' '''''We do not configure users' own systems to print to our printers.'''''}}
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<!--
 
  
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Note: The printers below are labeled with their hostname and IP address.''
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Please see our [[:Category:Printing|Printing category]] for an '''overview and notes''' regarding printing at CS.
  
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Also, please see the [[#Printer Problems|Printer Problems]] section at the bottom of this page.
  
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NOTE:  In the chart below, QUEUE NAME is the print queue name of the printer on our Ugrad and Masters'/Grad Lab Linux computers.
  
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In ''Shaffer 2 North'', you can print to the duplexing HP P2055dn printer with hostname: '''shaff2prt1.cs.jhu.edu''' and IP: '''128.220.70.228'''
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<!--{{messagebox|The printers in the CS IT Computing Labs (MH-122 and MH-G61) described in the chart below ''are once again available for use'', now that the [https://support.cs.jhu.edu/wiki/Category:Labs CS Computing Labs] have been reopened. |info}}-->
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In ''Shaffer 2 South'', you can print to the duplexing HP 4515 printer with hostname: '''shaff2prt2.cs.jhu.edu''' (''or'' '''hp4515-1.cs.jhu,edu''') and IP: ''' 128.220.67.24'''
 
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In Shaffer 4 Masters' Office and Grad Lounge, near the middle dormer window, you'll find an HP 4350 duplexing printer with the machine name, '''hp4350-1''', and queue name, '''neb327'''.  ''Available to all Grad Students and faculty/staff/researchers/postdocs''.
 
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In ''NEB 225/227'', the Undergraduate Lab/CS Collaboration Room also has an HP 4350 duplexing printer with the machine name, '''hp4350-2''' ''available to the lab's Linux and Windows machines'' using the queue name, '''neb227'''. 
 
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In ''NEB 224'' (the CS Dept. main office), there is a networked Canon ''color'' copier/printer  (Canon ImageRunner Advance C5045) accessible as '''copier.cs.jhu.edu'''.    ''Available to all CS Students and faculty/staff/researchers/postdocs''.  Both the ''Grad Net and Ugrad Net Linux computers'' include '''copier.cs.jhu.edu''' as an available printer.  We do ask a favor of all potential users of the Canon: Please default your print configuration to ''Black and White or Grayscale''.  Only choose ''Color'' if you need to print
 
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out specifically in color.  .(Our former ''"hpcolor"'' printer has been decommissioned.)
 
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{| class="wikitable"
 
{| class="wikitable"
  
 
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|-
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! LOCATION    !! MODEL    !! HOSTNAME !!  IP !! QUEUE NAME  !!  AVAILABLE TO !!  NOTES
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! LOCATION    !! MODEL    !! HOSTNAME !!  CS GRAD/UGRAD LABS LINUX QUEUE NAME  !!  AVAILABLE TO !!  NOTES
 
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|-
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|Malone 122 (CS Undergraduate Lab)  <!--{{red|('''Note:''' MH-122 is ''not'' available for CS users during Summer, 2022, and ''neither is this printer'' during this time.)}}--> ||HP LaserJet 600 M602 ||mh122prt.cs.jhu.edu||mh122prt||All CS Students and faculty/staff/researchers/postdocs (and access from all Grad and Ugrad Linux computers)||Duplexing printer.  If you plan to print ''from your own computer'', make sure you go to HP's site and download the appropriate drivers for your computer and this printer.  https://support.hp.com/us-en/drivers/hp-laserjet-enterprise-600-printer-m602-series/5145285  Once at that site, choose your OS and driver.  Windows users should be able to easily find a driver there. 
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|Shaffer 2 North ||HP P2055dn||shaff2prt1.cs.jhu.edu||128.220.70.228||N/A||Shaffer 2 users|| Duplexing printer
 
 
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|Shaffer 2 South ||HP 4515||shaff2prt2.cs.jhu.edu||128.220.67.24||N/A||Shaffer 2 users|| Duplexing printer
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|Malone G61 (Masters'/Ugrad Lab)  ||HP LaserJet 4350||mhg61prt.cs.jhu.edu||mhg61prt||All CS Grad and UGrad Students and faculty/staff/researchers/postdocs||Duplexing printer.  If you plan to print ''from your own computer'', make sure you go to HP's site and download the appropriate drivers for your computer and this printer.    [https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-4350-printer-series/412160 https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-4350-printer-series/412160]  Once at that site, choose your OS and driver.  Windows users should be able to easily find a driver there.  Unfortunately, for Macs, HP provides a driver there for older versions of the Mac OS (10.5), however you could see iF that driver will load and run properly in your later MacOS.  Generally, If you can't find the driver you need, you might find that any standard PS or PCL driver should work. 
 
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|Shaffer 4 Masters' Office and Grad Lounge (near Middle Dormer Window)||HP 4350||hp4350-1.cs.jhu.edu||128.220.67.21||neb327||All CS Grad Students and faculty/staff/researchers/postdocs||Duplexing printer
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|Malone 154 (CS Office Mailroom)||Canon ImageRunner Advance C7270 color copier||copier.cs.jhu.edu||copier|| All CS Students and faculty/staff/researchers/postdocs (and access from all Grad and Ugrad Linux computers) '''''However, for CS students''', we ask that they only print to the color copier if color is absolutely necessary, and only during the CS Office's office hours.''|| <span style="color:#b60035">C</span><span style="color:#6b4400">O</span><span style="color:#00600a">L</span><span style="color:#0063af">O</span><span style="color:#2239c1">R</span>, Duplexing copier '''and''' printer.  {{red|1='''NOTE:'''  Please default your print configuration to ''<span style="color:#000000">Black and White</span> or <span style="color:#808080">Grayscale</span>''.  Only choose ''Color'' if you need to print out specifically in color.}}
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'''DRIVERS:'''  Drivers for several computing platforms can be found here:  https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-c7270?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25
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There are several drivers available for this copier.  Windows users can choose PCL 5/6, PS, or  UFRII. Choose the one that best fits your needs.  ''However, we've noticed that, at least for Windows, the UFRII driver works best.'''''    When configuring the copier as a printer, we suggest choosing the TCP/IP port option (at least in Windows) using ''copier.cs.jhu.edu'' as the hostname to connect to.
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'''NOTE:''' CS IT does not maintain/configure the Canon copier.  If you have issues with the copier, please report those issues to staff in the CS office, MH-160.
 
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|NEB 225/227 (CS Ugrad Lab/Collaboration Room)||HP 4350||hp4350-2.cs.jhu.edu||128.220.67.22||neb227||Users of Ugrad Lab Linux and Windows machines||Duplexing printer
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|Malone 257A (North-end section of MH 2nd floor) ||HP LaserJet p4515x||mh2ndprt1.cs.jhu.edu||N/A||All CS Non-UGrad People|| Duplexing printer.  If you plan to print ''from your own computer'', make sure you go to HP's site and download the appropriate drivers for your computer and this printer.  [https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p4510-printer-series/3558888/model/3558895 https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p4510-printer-series/3558888/model/3558895]  Once at that site, choose your OS and driver.  Windows users should be able to easily find a driver there.  Versions of the driver for up through MacOS 10.12 are available there as well.  If you can't find the driver you need, you might find that any standard PS or PCL driver should work. 
 
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|NEB 224 (CS Office)||Canon ImageRunner Advance C5045 color copier||copier.cs.jhu.edu||128.220.68.20||copier|| All CS Students and faculty/staff/researchers/postdocs and access from all Grad and Ugrad Net Linux computers|| Color, Duplexing printer.  '''NOTE:  Please default your print configuration to ''Black and White or Grayscale''.  Only choose ''Color'' if you need to print out specifically in color.'''
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|Malone 340 (''3rd floor Kitchen Area'') ||HP LaserJet P2055dn||mh3rdprt1.cs.jhu.edu||N/A||All CS Non-UGrad People|| Duplexing printer ; not for high-volume printing.  This printer was previously located in MH 322, but is now located in MH 340. 
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Printer supports LPD and HP JetDirect printing.  It does not support IPP.
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If you plan to print ''from your own computer'', make sure you go to HP's site and download the appropriate drivers for your computer and this printer.  [https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2055-printer-series/3662052/model/3662058 https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2055-printer-series/3662052/model/3662058] Once at that site, choose your OS and driver.  Windows users should be able to easily find a driver there.  For Mac users, HP offers their HP LaserJet P2050 Series Mac OS X Full Software Solution at that site.  If you can't find the driver you need, you might find that any standard PS or PCL driver should work.
 
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|}
  
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==Note to Mac Users==
  
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:Macs can be somewhat tricky when configuring printers.  One thing you should keep in mind when configuring one of our networked printers on your Mac is to choose to install an '''IP''' printer, put in the IP address or full hostname (with .cs.jhu.edu part) for the '''Address''' field.  For the '''Protocol''' field, choose ''Line Printer Daemon -LPD''.  (That '''Protocol''' field is usually the part that most Mac users do not set, and that needs to be set to print properly to our printers, in our experience.)  You can keep the '''Queue''' field blank.  That should be all you need.
  
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|}
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==Printer Problems==
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* If one of the printers that CS IT Support manages (other than the dept copier) is low on toner or experiencing print-quality issues, please contact [mailto:support@cs.jhu.edu support@cs.jhu.edu]<!-- {{red|NOTE: As of 3/18/20, the CS IT staff is no longer working regularly on campus, therefore, please notify us if there is a print quality issue, but there might be a delay before we can get to the printer to change the toner.)}} -->  {{red|During Summer, the CS IT Staff all work remotely on Fridays, so if you experience toner out or a paper jam, and we are not available, please let us know about the situation, but also, please try to use one of the other printers listed above.}}
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* If you run out of paper at the printer, ''please visit Malone Hall 160 (the CS main office),'' and request more.<!-- {{red|NOTE:  You currently might need to acquire paper on your own, as staff are not currently regularly available in MH 160.}} -->
  
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* If a CS-managed printer jams, and you are able to remove the jammed sheet, but the printer seems to hang on printing:
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** Turn off the printer
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** Unplug the power from the printer
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** Wait at least 30 seconds.
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** Plug the printer back in.
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** Turn printer back on.
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That usually clears out a printer's internal print queue.
  
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* If a CS-managed printer jams, and you are unable to remove/find the paper jamming in the printer, please contact [mailto:support@cs.jhu.edu support@cs.jhu.edu]<!-- {{red|NOTE:  As of 3/18/20, the CS IT staff is no longer working regularly on campus, therefore, please notify us if there is a print jam issue, but there might be a delay before we can get to the printer to fix the jam.}} -->
  
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[[Category:Printing]]
 
[[Category:Printing]]
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[[Category:Labs]]

Latest revision as of 17:37, 18 December 2024

We have various printers available for general use throughout the CS Dept.

Because of the great diversity in functionality amongst printers and people's personal systems, we can only offer support/assistance in configuring printing for only those computer systems and printers that CS IT Support maintains. We do not configure users' own systems to print to our printers.

Please see our Printing category for an overview and notes regarding printing at CS.

Also, please see the Printer Problems section at the bottom of this page.

NOTE: In the chart below, QUEUE NAME is the print queue name of the printer on our Ugrad and Masters'/Grad Lab Linux computers.


LOCATION MODEL HOSTNAME CS GRAD/UGRAD LABS LINUX QUEUE NAME AVAILABLE TO NOTES
Malone 122 (CS Undergraduate Lab) HP LaserJet 600 M602 mh122prt.cs.jhu.edu mh122prt All CS Students and faculty/staff/researchers/postdocs (and access from all Grad and Ugrad Linux computers) Duplexing printer. If you plan to print from your own computer, make sure you go to HP's site and download the appropriate drivers for your computer and this printer. https://support.hp.com/us-en/drivers/hp-laserjet-enterprise-600-printer-m602-series/5145285 Once at that site, choose your OS and driver. Windows users should be able to easily find a driver there.
Malone G61 (Masters'/Ugrad Lab) HP LaserJet 4350 mhg61prt.cs.jhu.edu mhg61prt All CS Grad and UGrad Students and faculty/staff/researchers/postdocs Duplexing printer. If you plan to print from your own computer, make sure you go to HP's site and download the appropriate drivers for your computer and this printer. https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-4350-printer-series/412160 Once at that site, choose your OS and driver. Windows users should be able to easily find a driver there. Unfortunately, for Macs, HP provides a driver there for older versions of the Mac OS (10.5), however you could see iF that driver will load and run properly in your later MacOS. Generally, If you can't find the driver you need, you might find that any standard PS or PCL driver should work.
Malone 154 (CS Office Mailroom) Canon ImageRunner Advance C7270 color copier copier.cs.jhu.edu copier All CS Students and faculty/staff/researchers/postdocs (and access from all Grad and Ugrad Linux computers) However, for CS students, we ask that they only print to the color copier if color is absolutely necessary, and only during the CS Office's office hours. COLOR, Duplexing copier and printer. NOTE: Please default your print configuration to Black and White or Grayscale. Only choose Color if you need to print out specifically in color.

DRIVERS: Drivers for several computing platforms can be found here: https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-c7270?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

There are several drivers available for this copier. Windows users can choose PCL 5/6, PS, or UFRII. Choose the one that best fits your needs. However, we've noticed that, at least for Windows, the UFRII driver works best. When configuring the copier as a printer, we suggest choosing the TCP/IP port option (at least in Windows) using copier.cs.jhu.edu as the hostname to connect to.

NOTE: CS IT does not maintain/configure the Canon copier. If you have issues with the copier, please report those issues to staff in the CS office, MH-160.

Malone 257A (North-end section of MH 2nd floor) HP LaserJet p4515x mh2ndprt1.cs.jhu.edu N/A All CS Non-UGrad People Duplexing printer. If you plan to print from your own computer, make sure you go to HP's site and download the appropriate drivers for your computer and this printer. https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p4510-printer-series/3558888/model/3558895 Once at that site, choose your OS and driver. Windows users should be able to easily find a driver there. Versions of the driver for up through MacOS 10.12 are available there as well. If you can't find the driver you need, you might find that any standard PS or PCL driver should work.
Malone 340 (3rd floor Kitchen Area) HP LaserJet P2055dn mh3rdprt1.cs.jhu.edu N/A All CS Non-UGrad People Duplexing printer ; not for high-volume printing. This printer was previously located in MH 322, but is now located in MH 340.

Printer supports LPD and HP JetDirect printing. It does not support IPP.

If you plan to print from your own computer, make sure you go to HP's site and download the appropriate drivers for your computer and this printer. https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2055-printer-series/3662052/model/3662058 Once at that site, choose your OS and driver. Windows users should be able to easily find a driver there. For Mac users, HP offers their HP LaserJet P2050 Series Mac OS X Full Software Solution at that site. If you can't find the driver you need, you might find that any standard PS or PCL driver should work.

Note to Mac Users

Macs can be somewhat tricky when configuring printers. One thing you should keep in mind when configuring one of our networked printers on your Mac is to choose to install an IP printer, put in the IP address or full hostname (with .cs.jhu.edu part) for the Address field. For the Protocol field, choose Line Printer Daemon -LPD. (That Protocol field is usually the part that most Mac users do not set, and that needs to be set to print properly to our printers, in our experience.) You can keep the Queue field blank. That should be all you need.

Printer Problems

  • If one of the printers that CS IT Support manages (other than the dept copier) is low on toner or experiencing print-quality issues, please contact support@cs.jhu.edu During Summer, the CS IT Staff all work remotely on Fridays, so if you experience toner out or a paper jam, and we are not available, please let us know about the situation, but also, please try to use one of the other printers listed above.
  • If you run out of paper at the printer, please visit Malone Hall 160 (the CS main office), and request more.
  • If a CS-managed printer jams, and you are able to remove the jammed sheet, but the printer seems to hang on printing:
    • Turn off the printer
    • Unplug the power from the printer
    • Wait at least 30 seconds.
    • Plug the printer back in.
    • Turn printer back on.

That usually clears out a printer's internal print queue.

  • If a CS-managed printer jams, and you are unable to remove/find the paper jamming in the printer, please contact support@cs.jhu.edu