Difference between revisions of "Notices"
 
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<!--  *************** BEGIN ACTIVE NOTICES **************************** -->
  
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== Unplanned service outages ==
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== {{red|CS IT STAFF AVAILABILITY}} ==
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None at this time.
 
  
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== Planned outages ==
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*  The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus. 
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None at this time.
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* We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
 +
*  Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance.
 +
*  Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
 +
* Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc.  Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details.
  
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<!-- '''Wed, July 30, 9am through noon:'''  ''Entire Undergrad Net'' (clients and servers) will be down as we complete system maintenance and move some equipment to a different rack.
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<br><p>
  
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Additionally, the Ugrad Net web and mail service will be unavailable during that time.  (Incoming ugrad net mail should queue up on another of our mail servers during that time, until the ugrad mail server is back up and running and transfers the mail.)  -->
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<!--== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == -->
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<!--
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=== PLANNED ''JHU'' SERVICE OUTAGES ===
  
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Major upgrade of blaze, one of our main CS servers, as well as moving other servers into new rack locations,  will create a 6-hour planned downtime for the Grad/Research Network.
 
  
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Outage will begin at 12am (midnight), Wednesday, 8/14 and last until 6am Wednesday.
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=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
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-->
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== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
  
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During that time, the following services will be unavailable:
 
  
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Email in or out on the Grad/Research Net will be disabled.  (Connections to smtp.cs.jhu.edu and pop.cs.jhu.edu will fail during that time.  However, incoming
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=== UNPLANNED CS IT SERVICE OUTAGES ===
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mail to CS should queue at an alternative server.)
 
  
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Email on the Undergrad Net will be disabled during this time (as CS Ugrad e-mail addresses are registered on blaze.)
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:None at this time.
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<br>
  
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DNS, when using blaze as your only DNS server, will be unavailable.  blaze is the dept's primary DNS server, however, DNS should fail over to a secondary DNS
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=== PLANNED CS IT SERVICE OUTAGES ===
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server, if you have one defined.  If you don't have a secondary server in your computer's DNS defined, please add 128.220.2.7
 
  
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Grad/Research Net user accounts/home directories will be inaccessible during the downtime.
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<!--:None at this time.-->
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====CS Lab Computers ''Un''available and Labs To Be ''Closed'' Due To ACM Contest Event====
  
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Access to any of our Grad/Research Net linux clients (including gradx and masters1 through masters16, as well as Dr. Smith's pllab machines that we maintain)
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:'''WHAT:''' The 1st floor '''CS Ugrad Lab, MH-122''', and the 3rd floor '''CS Masters/MSSI Lab, MH 316/322''' will be closed due to an upcoming ACM Programming Contest.  Additionally '''ALL''' of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be ''un''available as well during that time due to the ACM Programming Contest.
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will be unavailable
 
  
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peregrine.cs.jhu.edu (our Solaris login server) will be unavailable
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:'''WHEN:'''
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:: CS Masters & Ugrad lab Linux systems '''''un'''''available starting '''5pm, Friday, November 6''' and lasting through '''9pm on Saturday, November 7'''.  
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:: CS Computing Labs physically '''''un'''''available starting '''6am Saturday, November 7 through 11pm''' that same evening.
  
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Our mysql server, mysql.cs.jhu.edu, will be unavailable.
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:'''DETAILS'''
  
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Samba shares will be unavailable.
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:Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
  
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Your Grad/Research Net web pages will be unavailable.  (The webserver is expected to be serving minimal pages, mostly notices, during that time.)
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::    gradv.cs.jhu.edu
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::    gradx.cs.jhu.edu
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::    gradz.cs.jhu.edu
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::    ugradv.cs.jhu.edu
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::    ugradx.cs.jhu.edu
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::    ugradz.cs.jhu.edu
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:For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
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::[[Linux_Clients_on_the_CS_Undergrad_Net]]
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:::or
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::[[Linux_Clients_on_the_CS_Grad/Research_Net]]
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:We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab.  (And remember, our compute servers, referenced above, will continue to be available remotely.)  We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
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:'''NOTE: '''The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.
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<!--
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{{outage
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  |type=Planned outage
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  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
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  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz.  They might be unavailable for as much as two days, depending on how long the maintenance takes.  Please use our other Linux clients during the maintenance window.
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}}
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-->
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<br>
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== {{red|CS COMPUTING LAB AVAILABILITY}} ==
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<!--  ***** NORMAL POSTING MH 122****** -->
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<!--:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.-->
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:'''MH 122''' (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
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<br>
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<!-- ****** NORMAL POSTING MH 316 ********** -->
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<!--:'''MH 316/322''' (CS Masters Lab & MSSI Lab) is available for in-person access.-->
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:'''MH 316/322''' (CS Masters Lab & MSSI Lab)  will be closed November 7, 2026.  Please see the earlier entry on the planned CS lab computer outage for timing details.
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<br>
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== {{red|AUDIO/VISUAL (A/V) OUTAGES}} ==
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:None at this time.  
  
 
[[Category:All]]
 
[[Category:All]]

Latest revision as of 14:12, 16 October 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

CS Lab Computers Unavailable and Labs To Be Closed Due To ACM Contest Event

WHAT: The 1st floor CS Ugrad Lab, MH-122, and the 3rd floor CS Masters/MSSI Lab, MH 316/322 will be closed due to an upcoming ACM Programming Contest. Additionally ALL of our Linux computers that are located in the CS labs (masters1 through masters4 & ugrad1 through ugrad12) will also be unavailable as well during that time due to the ACM Programming Contest.
WHEN:
CS Masters & Ugrad lab Linux systems unavailable starting 5pm, Friday, November 6 and lasting through 9pm on Saturday, November 7.
CS Computing Labs physically unavailable starting 6am Saturday, November 7 through 11pm that same evening.
DETAILS
Although these labs will be closed and the lab computers will be unavailable, you may still remotely access (via ssh) our Grad and Ugrad Linux compute servers that include:
gradv.cs.jhu.edu
gradx.cs.jhu.edu
gradz.cs.jhu.edu
ugradv.cs.jhu.edu
ugradx.cs.jhu.edu
ugradz.cs.jhu.edu
For a list of our various systems (including our remotely available gradv, gradx, gradz, ugradv, ugradx, & ugradz Linux systems), please see:
Linux_Clients_on_the_CS_Undergrad_Net
or
Linux_Clients_on_the_CS_Grad/Research_Net
We have to take down the lab systems late that Friday afternoon. At the end of the ACM contest that Saturday night, the coordinators of the contest will be turning our lab computer systems back on. Most should boot normally. But, if some do not, just trying using an alternate one in the lab. (And remember, our compute servers, referenced above, will continue to be available remotely.) We'll be back onsite the Monday afterwards and can check on any systems that didn't boot normally.
NOTE: The printers in MH 122 and MH 316/322 will remain online, but, please pick up your printouts outside of the contest hours.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


MH 316/322 (CS Masters Lab & MSSI Lab) will be closed November 7, 2026. Please see the earlier entry on the planned CS lab computer outage for timing details.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.