Difference between revisions of "Notices"
 
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<!--  *************** BEGIN ACTIVE NOTICES **************************** -->
 
<!--  *************** BEGIN ACTIVE NOTICES **************************** -->
  
−
== <span style="color:#ff0000">CS IT STAFF AVAILABILITY</span> ==
+
== {{red|CS IT STAFF AVAILABILITY}} ==
  
 
*  The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
 
*  The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
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<!--
 
<!--
−
== <span style="color:#ff0000">JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES<span>==  
+
== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} ==  
 
=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
-->
 
-->
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-->
 
-->
  
−
== <span style="color:#ff0000">CS IT SERVICE OUTAGES (Unplanned & Planned)<span>==
+
== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
  
 
<!--
 
<!--
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
  
−
====<span style="color:#ff0000">9/29/23 MAJOR JHU email outage and delays</span>====
+
==== {{red|9/29/23 MAJOR JHU email outage and delays}} ====
  
 
:JHU is experiencing email issues with it's @jhu.edu mail services due to a global outage at Cisco.  This affects both incoming and outgoing email messages to external recipients.  It also impacts systems that send email through JHU's email gateways.  Expect major mail delays until this is fixed.  (We suspect that those with @jhu.edu addresses can still send and receive to others with @jhu.edu addresses.)
 
:JHU is experiencing email issues with it's @jhu.edu mail services due to a global outage at Cisco.  This affects both incoming and outgoing email messages to external recipients.  It also impacts systems that send email through JHU's email gateways.  Expect major mail delays until this is fixed.  (We suspect that those with @jhu.edu addresses can still send and receive to others with @jhu.edu addresses.)
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===
 +
 +
 
<!--TEMPLATE
 
<!--TEMPLATE
 
{{outage
 
{{outage
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-->
 
-->
  
−
:None at this time
+
:None at this time.
  
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
 
<!--====<span style="color:#0000ff">PHISHING EMAIL AND OTHER ACCOUNT ISSUES!</span>====
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=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
−
<!-- :None at this time. -->
+
:None at this time.
 +
<!--
  
−
====Major Malone Power Outage Planned (Affecting CS IT Services) - Tuesday, Jan 2 from 8am to 4pm (CS IT Services Outage before and after Power Outage as well)====
+
====Major Malone Power Outage Planned (Affecting CS IT Services) - Saturday, March 30 from 6am to 2:30pm (CS IT Services Outage before and after Power Outage as well)====
  
 
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming all-day major power outage for ALL of Malone Hall.
 
:'''WHAT:''' There will be '''''no''''' CS IT computing services available during an upcoming all-day major power outage for ALL of Malone Hall.
  
−
:'''WHEN:'''  Power Outage - Tuesday, January 2, 2024, starting at '''8am''' and running until '''4pm''' (so, roughly, 8 hours.)
+
:'''WHEN:'''  Power Outage - Saturday, March 30, 2024, starting at '''6am''' and running until '''2:30pm''' (so, roughly, 8.5 hours.)
  
−
:: Loss of CS IT services - Tuesday, January 2, 2024, starting at '''7am''' (one hour before the power outage) and lasting until '''6pm''' (two hours after the power outage is completed.)
+
:: Loss of CS IT services - Saturday, March 30, 2024, starting at '''5am''' (one hour before the power outage) and lasting until '''4:30pm''' (two hours after the power outage is completed.)
  
 
:'''DESCRIPTION:'''  JHU is planning an a all-day power outage for Malone Hall, and all of our computing services will be unavailable during that time.
 
:'''DESCRIPTION:'''  JHU is planning an a all-day power outage for Malone Hall, and all of our computing services will be unavailable during that time.
  
−
:The actual power outage is planned to start at 8am, Tuesday morning, January 2, and will continue  for approximately an 8 hours.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down that morning around '''7am'''.  And although the power to the building should restored around 4pm that same day, we will not have all our systems back up and running until approx. 6pm, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
+
:The actual power outage is planned to start at 6am, Saturday morning, March 30,, and will continue  for approximately an 8.5 hours.  '''''However,''''' we need to safely bring down our computer servers and clients ''earlier'' than that (before the power goes out.)  We plan to bring our systems down that morning around '''5am'''.  And although the power to the building should restored around 2:30pm that same day, we will not have all our systems back up and running until approx. 4:30pm, so plan on about 2 hours after the power outage is deemed over until our servers and services are available again.
  
−
:<span style="color:#ff0000">Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage. </span>
+
:{{red|Please read all of the notes below regarding Malone Hall Residents, CS Server Room users, and a list of the CS IT services that will be unavailable during the outage.}}
  
−
::<span style="color:#ff0000">'''NOTES TO MALONE HALL RESIDENTS:'''</span> During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (8 hours) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
+
::{{red|'''NOTES TO MALONE HALL RESIDENTS:'''}} During the time of the outage, we're assuming most building lights will be out and the J-Card system might be out too.  That might make it more difficult to get into the building during the outage.  But with the power out, we're not sure how much need there will be for anyone to be in the building during that time anyway.  If you have an office refrigerator, expect that to be out too.  If you are counting on your UPS (battery-backup) systems to continue powering your office equipment, keep in mind the expected length of the outage (8 hours) and plan for a longer period of time, just to be safe.  And keep in mind that your office phones may be inoperable during the outage.  So please plan in advance for this outage.  
  
−
::<span style="color:#ff0000">'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:''' </span> Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
+
::{{red|'''NOTE TO CS SERVER ROOM (MH G-29) SERVER OWNERS:'''}} Our server room will be out of power, so our servers will be unavailable.  If you host servers in the server room, your servers will be down as well.  Plan ahead of time to shut down and to bring back up your servers.  Your group is responsible for any systems you choose to shut down before the outage or boot back up after the outage.
  
 
=====Tracking Our CS IT Services Status Updates During The Outage=====
 
=====Tracking Our CS IT Services Status Updates During The Outage=====
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:Because we will not have power to our servers in Malone Hall, the CS IT Support Wiki, and especially this Notices page ( https://support.cs.jhu.edu/wiki/Notices ) will be unavailable during the outage.  Instead, during the outage, we have arranged for status updates to be available at the following website (served at an off-site facility):
 
:Because we will not have power to our servers in Malone Hall, the CS IT Support Wiki, and especially this Notices page ( https://support.cs.jhu.edu/wiki/Notices ) will be unavailable during the outage.  Instead, during the outage, we have arranged for status updates to be available at the following website (served at an off-site facility):
  
−
::[https://csstatus.jhu.edu https://csstatus.jhu.edu]
+
::[https://csstatus.jhu.edu https://csstatus.jhu.edu]   We will update that page soon with this information.
  
 
:(Bookmark that link ahead of time, in case you can't access your CS mail during the outage.)
 
:(Bookmark that link ahead of time, in case you can't access your CS mail during the outage.)
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* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
* Wifi access points in Malone Hall will be without power and will therefore not be available.
 
<br>
 
<br>
 +
-->
 
<!--
 
<!--
 
{{outage
 
{{outage
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**End Specific Client shutdown TEMPLATE** -->
 
**End Specific Client shutdown TEMPLATE** -->
  
−
== <span style="color:#ff0000">CS COMPUTING LAB AVAILABILITY </span> ==
+
== {{red|CS COMPUTING LAB AVAILABILITY}} ==
−
<br>
 
−
 
 
−
'''''Please see the notes above regarding the upcoming Malone Hall power outage, as the CS labs will be down during that time as well.'''''
 
−
 
 
 
<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
−
<!-- Temporarily removed 12/19/23
+
<!--  
−
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
+
;:'''MH 122<!-- ''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
−
 
 
−
:*All CS Linux systems from that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh.
 
−
-->
 
 
<!--:* As of August, 2022, masks are now '''''optional''''' in the lab-->
 
<!--:* As of August, 2022, masks are now '''''optional''''' in the lab-->
−
 
 
<!-- for those that are vaccinated '''''and''''' boosted.  Masks '''''continue''''' to be '''''required''''' for all others using this lab.-->
 
<!-- for those that are vaccinated '''''and''''' boosted.  Masks '''''continue''''' to be '''''required''''' for all others using this lab.-->
−
 
+
<!--
 
:'''MH 122 ''UNAVAILABILITY'''''
 
:'''MH 122 ''UNAVAILABILITY'''''
  
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:* The G-61 Masters/Ugrad Lab will remain open and available during this time period.  The G-61 printer will remain available as well.
 
:* The G-61 Masters/Ugrad Lab will remain open and available during this time period.  The G-61 printer will remain available as well.
 
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]  
 
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]  
 +
-->
 +
  
−
<!--
 
−
<--  CLSP SUMMER PROGRAM
 
 
:'''MH 122 ''UNAVAILABILITY'''''
 
:'''MH 122 ''UNAVAILABILITY'''''
 
::'''WHAT:'''  MH 122 (and its breakout rooms) will be '''''closed''''' for the summer due to a CLSP workshop being held there.   
 
::'''WHAT:'''  MH 122 (and its breakout rooms) will be '''''closed''''' for the summer due to a CLSP workshop being held there.   
−
::'''WHEN:''' Tuesday, June 7 through Wednesday, August 10.
+
::'''WHEN:''' Wednesday, June 5 through Tuesday, August 6.
 
::'''NOTES:'''
 
::'''NOTES:'''
−
-->
+
 
−
<!--
+
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''. There will be some downtime for those systems on 6/5 and on 8/6  as the systems are transferred from, and then, back to MH 122.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]] https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Undergrad_Net for a list of our remotely-available Ugrad Linux systems.
−
:* The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, '''''but only remotely via ssh'''''. There will be some downtime for those systems on 6/7 and on 8/9 (and possibly 8/10) as the systems are transferred from, and then, back to MH 122.  Please see our page on:  [[Linux_Clients_on_the_CS_Undergrad_Net]]  
+
 
−
<!--https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Undergrad_Net-->
 
−
<!--for a list of our remotely-available Ugrad Linux systems.
 
−
-->
 
−
<!--
 
 
:* The printer in MH 122 will be ''unavailable'' during this time.
 
:* The printer in MH 122 will be ''unavailable'' during this time.
−
-->
+
 
−
<!--
 
 
:* The G61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G61 printer will remain available as well.
 
:* The G61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G61 printer will remain available as well.
−
-->
+
 
 +
 
 
<!-- ****** NORMAL POSTING G61 ********** -->
 
<!-- ****** NORMAL POSTING G61 ********** -->
 
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
 
:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
  
−
:* All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.
+
<!--:* All CS Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh.--> 
  
 
<!--
 
<!--
 
******************************************************
 
******************************************************
−
**** ACM CONTEST TEMPLATE - All CS Labs Closed on Saturday, Feb 25, 2023*****
+
**** ACM CONTEST TEMPLATE - All CS Labs Closed on Friday/Saturday, Feb 23-24, 2024*****
 
******************************************************
 
******************************************************
 +
-->
 +
<!--
 +
=== Malone '''MH 122''' ''and'' '''G61''' Ugrad and Masters Labs {{red|'''''Closure'''''}}===
  
−
=== Malone '''MH 122''' ''and'' '''G61''' Ugrad and Masters Labs <span style="color:#ff0000"> '''''Closure'''''<span>===
+
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, '''and ''all'' the lab Linux computers, will be closed to CS students due to an ACM Programming Contest.
  
−
:'''WHAT:''' Malone Hall MH 122 '''and''' Malone Hall G61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to an ACM Programming Contest.
+
:'''WHEN:''' Starting Friday evening, Feb 23, 5pm '''through''' Saturday, February 24, 9pm.
  
−
:'''WHEN:''' Saturday, February 25, from 8am to 7pm.
+
:'''DETAILS:'''  
  
−
:'''DETAILS:'''  
+
: Both the MH 122 '''and''' G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest.
 +
 
 +
: Additionally, all of the labs' Linux computers (grad1 through grad16 and ugrad1 through ugrad24) will be unavailable during the time period referenced above.
  
−
:Both the MH 122 '''and''' G61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be '''''closed''''' to those not participating in the contest during the 8am to 7pm time period on Saturday, Feb. 25.
+
* During the lab closure times, compute servers, gradx.cs.jhu.edu, gradz.cs.jhu.edu, ugradx.cs.jhu.ed, and ugradz.cs.jhu.edu  '''''will continue to be available remotely''''', via SSH.
  
−
* During the lab closure times, the UGrad Linux computers in MH 122 and the Masters and Ugrad Linux computers in G61 '''''will continue to be available remotely''''', via SSH.
+
* We have to take down the lab systems late that Friday afternoon.  At the end of the ACM contest that Saturday night, the coordinators of that contest will be turning our lab computer systems back on.  Most should boot normally.  But, if some do not, just trying using an alternate one in the lab.  We'll be back in the Monday afterwards and can check on any systems that didn't boot normally.  (And don't forget, as mentioned above our compute servers -- gradx, gradz, ugradx, ugradz -- will continue to be remotely available, even if the lab systems are not.)
  
 
* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
 
* The printers in MH 122 and MH G61 will remain online, but, please pick up your printouts outside of the contest hours.
 +
 
-->
 
-->
−
 
 
<!-- ********* TEMPLATE FOR G61 Masters Closure for ACM Local Contest **********-->
 
<!-- ********* TEMPLATE FOR G61 Masters Closure for ACM Local Contest **********-->
 
<!--
 
<!--
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:'''MH 122''' (CS Undergrad Lab/Collaboration room):  Is now '''''available for in-person access'''''.
 
:'''MH 122''' (CS Undergrad Lab/Collaboration room):  Is now '''''available for in-person access'''''.
−
::All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
+
::All CS Linux systems in that room (ugrad1 through ugrad12) are available for use in-person or remotely, via ssh. {{red|Masks are required for entry.}}
  
 
:'''MH G61''' (CS Masters/Ugrad Labs): Is now '''''available for in-person access'''''.
 
:'''MH G61''' (CS Masters/Ugrad Labs): Is now '''''available for in-person access'''''.
−
::The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. <span style="color:#ff0000">Masks are required for entry.</span>
+
::The Linux systems in this lab area (masters1 through masters16 and ugrad13 through ugrad24) are available for use in-person or remotely, via ssh. {{red|Masks are required for entry.}}
  
 
Please see our [https://support.cs.jhu.edu/wiki/Category:Labs Labs] page for further information.
 
Please see our [https://support.cs.jhu.edu/wiki/Category:Labs Labs] page for further information.
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:Due to this shutdown for repair, several of our CS Ugrad Net services will be unavailable during this time.  If there are any unexpected complications during the repair process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at [https://support.cs.jhu.edu/wiki/Notices https://support.cs.jhu.edu/wiki/Notices]
 
:Due to this shutdown for repair, several of our CS Ugrad Net services will be unavailable during this time.  If there are any unexpected complications during the repair process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at [https://support.cs.jhu.edu/wiki/Notices https://support.cs.jhu.edu/wiki/Notices]
  
−
<span style="color:#ff0000">UPDATE:  10/4/16 7:15am  All systems back in operation! </span>
+
{{red|UPDATE:  10/4/16 7:15am  All systems back in operation! }}
  
 
====Suspended (Unavailable) Ugrad Net services while ''barley.cs.jhu.edu'' is  down====
 
====Suspended (Unavailable) Ugrad Net services while ''barley.cs.jhu.edu'' is  down====
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:Future updates will be posted on the [https://support.cs.jhu.edu/wiki/Notices Notices] page of the CS IT Support Wiki
 
:Future updates will be posted on the [https://support.cs.jhu.edu/wiki/Notices Notices] page of the CS IT Support Wiki
  
−
<span style="color:#ff0000">UPDATE:  10/4/16 7:15am  All systems back in operation! </span>
+
{{red|UPDATE:  10/4/16 7:15am  All systems back in operation! }}
  
  
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:Future updates will be posted on the [https://support.cs.jhu.edu/wiki/Notices Notices] page of the CS IT Support Wiki
 
:Future updates will be posted on the [https://support.cs.jhu.edu/wiki/Notices Notices] page of the CS IT Support Wiki
  
−
<span style="color:#ff0000">UPDATE:  10/4/16 7:15am  All systems back in operation! </span>
+
{{red|UPDATE:  10/4/16 7:15am  All systems back in operation! }}
  
  
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       **************** MAIL BOUNCES TEMPLATE - END -->
 
       **************** MAIL BOUNCES TEMPLATE - END -->
  
−
== <span style="color:#ff0000">AUDIO/VISUAL (A/V) OUTAGES</span> ==
+
== {{red|AUDIO/VISUAL (A/V) OUTAGES}} ==
 
:None at this time.  
 
:None at this time.  
  
 
[[Category:All]]
 
[[Category:All]]

Latest revision as of 16:24, 10 June 2024


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH 122 UNAVAILABILITY
WHAT: MH 122 (and its breakout rooms) will be closed for the summer due to a CLSP workshop being held there.
WHEN: Wednesday, June 5 through Tuesday, August 6.
NOTES:
  • The printer in MH 122 will be unavailable during this time.
  • The G61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G61 printer will remain available as well.


MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.