Difference between revisions of "Notices"
 
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== {{red|CS IT STAFF AVAILABILITY}} ==
 
== {{red|CS IT STAFF AVAILABILITY}} ==
  
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*  The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
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*  The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.   
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* We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
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* We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
 
*  Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance.
 
*  Therefore, please remember to email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for assistance.
 
*  Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.  
 
*  Also, please have [https://support.cs.jhu.edu/wiki/Zoom Zoom] available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.  
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* For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc.  Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details.
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* Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc.  Email [mailto:support@cs.jhu.edu support@cs.jhu.edu] for details.
  
 
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<!--== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} == -->
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<!--
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== {{red|JHU IT SERVICE OUTAGES AFFECTING CS IT SERVICES}} ==  
 
 
=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
=== PLANNED ''JHU'' SERVICE OUTAGES ===
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====JHU Planned Sporadic Network Outages, 6/28/25 from 9am to 4pm====
 
  
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On Saturday June 28th starting at 9am and continuing until 4pm, the University Networking team will be replacing the existing campus core with two new Arista 7508’s. This upgrade is being done because the current core devices are very close to end-of-life and will not meet the needs of the campus into the future. The new platform will allow for greater bandwidth going forward. The first upgrade, which is part of this change, will increase the uplinks to the Enterprise network from 4x10gig connections to 4x25gig connections. Along with the upgrade to the Enterprise Network, University Networking will move all buildings that connect to the current Homewood campus core to the new campus core. This process will require sporadic but brief outages of up to 3 minutes throughout the change window. We are not anticipating any long outages, just the brief outages while we move fiber connections from one core to the other.
 
  
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<!--
 
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
=== UNPLANNED ''JHU'' SERVICE OUTAGES ===
 
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== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
 
== {{red|CS IT SERVICE OUTAGES (Unplanned & Planned)}} ==
  
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:None at this time.
 
:None at this time.
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<br>
  
 
=== PLANNED CS IT SERVICE OUTAGES ===
 
=== PLANNED CS IT SERVICE OUTAGES ===
  
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'''WHAT:''' Major CS Ugrad Net IT services outage, as we configure networking changes on our Ugrad file server...
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:None at this time.
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<!--
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'''WHEN:''' Tuesday, June 17, 2025, from 9am to 11am.
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{{outage
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  |type=Planned outage
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'''DETAILS:''' Performing network configuration changes on our Ugrad Net's home directory file server known as "barley".
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  |time=Wednesday, January 14 and Thursday, January 15
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  |services=gradz and ugradz
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This will take approximately 2 hours to complete.  During this time, several our of Ugrad IT services will be unavailable.  Below is a list of the services affected...
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  |summary=We will need to shut down two of our [[:Category:Linux Clients|Linux clients]] for maintenance.  The two clients are gradz and ugradz. They might be unavailable for as much as two days, depending on how long the maintenance takes. Please use our other Linux clients during the maintenance window.}}
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====Suspended (Unavailable) Ugrad Net services while the network configuration changes are being performed:====
 
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* CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
 
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* Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
 
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* IMAP, POP, and Webmail from our CS (Ugrad Net) Mail server will be unavailable.
 
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* CS Ugrad Net webpages will be unavailable.
 
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* CS Ugrad Net user accounts/home directories will be inaccessible during the downtime.
 
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* ssh service to our CS Ugrad Net Linux boxes (ugrad1 through ugrad24, ugradx, and ugradz) will be unavailable.
 
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* Console (desktop) access to ugrad1 through ugrad24 will be unavailable.
 
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* MySQL service via the dbase.cs.jhu.edu server (Dr. Yarowsky's class) will be unavailable.
 
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If there are any unexpected complications during the configuration changes that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at:  https://support.cs.jhu.edu/wiki/Notices
 
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<!-- :None at this time. -->
 
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<br>
 
<br>
  
 
== {{red|CS COMPUTING LAB AVAILABILITY}} ==
 
== {{red|CS COMPUTING LAB AVAILABILITY}} ==
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<!--  ***** NORMAL POSTING MH 122****** -->
 
<!--  ***** NORMAL POSTING MH 122****** -->
  
 
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
 
:'''MH 122''' (CS Undergrad Lab/Collaboration room) is available for in-person access.
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<br>
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<!-- ****** NORMAL POSTING MH 316 ********** -->
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:'''MH 316/322''' (CS Masters Lab & MSSI Lab) is available for in-person access.
  
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<!--
 
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:'''MH 122 ''UNAVAILABILITY'''''
 
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-->
 
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<!-- ****** NORMAL POSTING G61 ********** -->
 
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:'''MH G61''' (CS Masters/Ugrad Labs) is available for in-person access.
 
  
 
<br>
 
<br>

Latest revision as of 17:14, 3 September 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH 316/322 (CS Masters Lab & MSSI Lab) is available for in-person access.



AUDIO/VISUAL (A/V) OUTAGES

None at this time.