Difference between revisions of "Notices"
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|time=Wednesday, September 10 starting around 12:45 pm | |time=Wednesday, September 10 starting around 12:45 pm | ||
|summary= There is a ''problem with our central file server''. All Linux clients are unavailable/hanging, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well. | |summary= There is a ''problem with our central file server''. All Linux clients are unavailable/hanging, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well. | ||
| − | |update='''CURRENT UPDATE:''' 5pm After some further work on our servers, we think all of our CS IT services have now stabilized. We'll keep this Notice up here for a while in case there are any changes during the evening. '''PRIOR UPDATE:''' 4:05pm, we are still experience intermittent hanging of service. We are rebooting our mail server, so you might notice CS mail service hanging for a bit. '''PRIOR UPDATE:''' As of 3:40pm, we are continuing to see our systems hanging, as a result of something going on with the file server again. We continue to investigate. '''PRIOR UPDATE:''' As of 3pm, we're '''now noticing slowness''' on the file server, and we're investigating that, as that slowness is making systems intermittently hang again. '''PRIOR UPDATE:''' As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal. | + | |update='''CURRENT UPDATE:''' 9/11/25 9am. Systems have remained stable since last evening. We continue to monitor them for any issues. '''PRIOR UPDATE:''' 9/10/25, 5pm After some further work on our servers, we think all of our CS IT services have now stabilized. We'll keep this Notice up here for a while in case there are any changes during the evening. '''PRIOR UPDATE:''' 4:05pm, we are still experience intermittent hanging of service. We are rebooting our mail server, so you might notice CS mail service hanging for a bit. '''PRIOR UPDATE:''' As of 3:40pm, we are continuing to see our systems hanging, as a result of something going on with the file server again. We continue to investigate. '''PRIOR UPDATE:''' As of 3pm, we're '''now noticing slowness''' on the file server, and we're investigating that, as that slowness is making systems intermittently hang again. '''PRIOR UPDATE:''' As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal. |
}} | }} | ||
Revision as of 13:24, 11 September 2025
CS IT STAFF AVAILABILITY
- The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
CS IT SERVICE OUTAGES (Unplanned & Planned)
UNPLANNED CS IT SERVICE OUTAGES
- WHEN: Wednesday, September 10 starting around 12:45 pm
- WHAT: There is a problem with our central file server. All Linux clients are unavailable/hanging, as is the mail server and the department web server. Those using SMB shares from our servers are affected as well.
UPDATE: CURRENT UPDATE: 9/11/25 9am. Systems have remained stable since last evening. We continue to monitor them for any issues. PRIOR UPDATE: 9/10/25, 5pm After some further work on our servers, we think all of our CS IT services have now stabilized. We'll keep this Notice up here for a while in case there are any changes during the evening. PRIOR UPDATE: 4:05pm, we are still experience intermittent hanging of service. We are rebooting our mail server, so you might notice CS mail service hanging for a bit. PRIOR UPDATE: As of 3:40pm, we are continuing to see our systems hanging, as a result of something going on with the file server again. We continue to investigate. PRIOR UPDATE: As of 3pm, we're now noticing slowness on the file server, and we're investigating that, as that slowness is making systems intermittently hang again. PRIOR UPDATE: As of about 2:00 pm, the underlying problem has been fixed and services should be returning to normal.
PLANNED CS IT SERVICE OUTAGES
- None at this time.
CS COMPUTING LAB AVAILABILITY
- MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.
- MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.