Notices

CS IT STAFF AVAILABILITY

• The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
• We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
• Therefore, please remember to email support@cs.jhu.edu for assistance.
• Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
• Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.

CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

Issue with masters10

• WHEN: Thursday, April 16
• WHAT: masters10 is having hardware problems and is not usable at this time. We expect it to be unavailable through at least part of next week. Please use the other masters systems in the meantime.

PLANNED CS IT SERVICE OUTAGES

WHAT: Major (but overnight) Network and WiFi outages planned for the 3rd floor of Malone Hall starting the evening of April 21... 3rd Floor access to CS IT Services will be affected...

WHEN: Tues, April 21, 11pm through Wed. April 22, 3am

DETAILS: JHU Networking is planning to complete their upgrade of their network equipment in Malone Hall and will be performing the third floor upgrade starting April 21 at 11pm. That means that the 3rd floor CS, ISI, and Malone Center offices and labs will not have any network connectivity (including ethernet and wifi.) This also means that if you're on the 3rd floor and try to connect to the CS server room or to CS IT services during that time, you will be unable to do so.

CS COMPUTING LAB AVAILABILITY

MH 122 UNAVAILABILITY

WHAT: MH 122 (and its breakout rooms) will be closed for the summer due to a CLSP workshop being held there.

WHEN: Wednesday, June 10 through Wednesday, August 12. And the computers in that room will be moved from there to remote-only on June 10. On Thursday, August 13, the room becomes available to CS again, with ugrad1 through ugrad12 and the lab's printer returning to the room on sometime during August 12 and August 13.

NOTES:

• The MH 122 Linux systems, ugrad1 through ugrad12, will continue to be available, but only remotely via ssh until they are moved back into MH-122 in August.

On 6/10, we will be transferring the computers from MH-122.

On 8/12 and/or 8/13, we will be transferring the computers back to MH-122.

During the transfer times, ugrad1 through ugrad12 may not be available.

Please see our page on: Linux_Clients_on_the_CS_Undergrad_Net https://support.cs.jhu.edu/wiki/Linux_Clients_on_the_CS_Undergrad_Net for a list of our remotely-available Ugrad Linux systems.

• The printer in MH 122 will be unavailable during this time, but it too should be back in MH-122 on 8/12 or 8/13.

• The G61 Masters/Ugrad Lab will remain open and available during the summer, and its Linux systems will be available for in-person and remote work, as usual. The G61 printer will remain available as well.

MH G61 (CS Masters/Ugrad Labs) is available for in-person access.

AUDIO/VISUAL (A/V) OUTAGES

None at this time.