Difference between revisions of "Notices"
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<!--******TEMPLATE BEGIN - UGRAD NET OUTAGE
 
<!--******TEMPLATE BEGIN - UGRAD NET OUTAGE
  
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::::'''''NOTE:  DATE CHANGE BELOW for OUTAGE #1!!!!!!!!'''''
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::::'''''NOTE:  DATE CHANGE BELOW for OUTAGE #1!!!!!!!!''''' -->
  
 
====OUTAGE #1 - Major CS ''UGrad Net'' service outage (mail, web, home directories, login, etc.) ====
 
====OUTAGE #1 - Major CS ''UGrad Net'' service outage (mail, web, home directories, login, etc.) ====
  
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'''Update 2''': As of 7:45 am, all services are available.
 
  
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'''Update''': As of 7:00 am, all services are available ''except for ugradx''.  It will need some additional time to finish its updates.
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'''WHAT:''' Major CS Ugrad Net IT services outage, as we reboot our Ugrad home directory file server.  
  
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'''WHAT:''' Major CS Ugrad Net IT services outage, as we apply security updates to our systems.  
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'''WHEN:''' Friday, October 18 (Fall Break Day) from 9am to approx 10am.
  
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'''WHEN:''' '''''Rescheduled for''''' Tuesday, January, 23, from 5am to approx 7am.
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'''DETAILS:''' To patch a problem on our Ugrad home directory file server called barley, we need to reboot it.  The boot process should take less than an hour.
  
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'''DETAILS:''' Many of our CS Ugrad Net servers will be shut down to apply security updates. We will apply these updates on Tuesday, January 23, from 5am to approximately 7am.
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During the reboot process, several of our CS services will be unavailable.   If there are any unexpected complications during the reboot process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices
  
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During the process of applying updates, several of our CS services will be unavailable.  If there are any unexpected complications during the update process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices
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Suspended (Unavailable) Ugrad Net services while barley is rebooted:
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Suspended (Unavailable) Ugrad Net services while the servers are updated:
 
  
 
* CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
 
* CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
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Updates, if necessary, will be posted here.
 
Updates, if necessary, will be posted here.
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<!--:'''WHAT:''' Emergency reboot of ''blaze'', the dept's main Grad/Research net mail server.
 
<!--:'''WHAT:''' Emergency reboot of ''blaze'', the dept's main Grad/Research net mail server.
  

Revision as of 14:46, 14 October 2019


SERVICE OUTAGES

UNPLANNED CS SERVICE OUTAGES

None at this time.


PLANNED CS SERVICE OUTAGES

None at this time.


OUTAGE #1 - Major CS UGrad Net service outage (mail, web, home directories, login, etc.)

WHAT: Major CS Ugrad Net IT services outage, as we reboot our Ugrad home directory file server.

WHEN: Friday, October 18 (Fall Break Day) from 9am to approx 10am.

DETAILS: To patch a problem on our Ugrad home directory file server called barley, we need to reboot it. The boot process should take less than an hour.

During the reboot process, several of our CS services will be unavailable. If there are any unexpected complications during the reboot process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices

Suspended (Unavailable) Ugrad Net services while barley is rebooted:

  • CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS Ugrad Net users.
  • Incoming mail should be queued by the sender until our mail service is back up again. Outgoing mail will not be available.
  • IMAP, POP, and Webmail from our CS (Ugrad Net) Mail server will be unavailable.
  • CS Ugrad Net webpages will be unavailable.
  • CS Ugrad Net user accounts/home directories will be inaccessible during the downtime.
  • ssh service to our CS Ugrad Net Linux boxes (ugrad1 through ugrad24, ugradx, and ugradz) will be unavailable.
  • Console (desktop) access to ugrad1 through ugrad24 will be unavailable.
  • MySQL service via the dbase.cs.jhu.edu server (Dr. Yarowsky's class) will be unavailable.

Updates, if necessary, will be posted here.



CS COMPUTING LAB AVAILABILITY

All CS computing labs available at this time.



AUDIO/VISUAL (A/V) OUTAGES

None at this time.