Difference between revisions of "Notices"
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'''JHU OUTAGE AFFECTING CS:'''
 
'''JHU OUTAGE AFFECTING CS:'''
  
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:'''WHAT:'''  Planned network outage affecting Malone Hall
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:'''WHAT:'''  Planned wireless outage affecting Malone Hall as all access points are being replaced.
  
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:'''WHEN:''' Thursday, February 2, from 3am through 6am.
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:'''WHEN:''' Friday, March 10, starting around 11am and lasting until completed.
  
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:'''DETAILS:'''    JHU Networking will be upgrading the access layer switches for Malone Hall.  ''Although the G-29 server room and the G-61 Masters/Ugrad lab will be unaffected,'' '''the rest of Malone Hall will lose network connectivity.'''  This includes wired and wireless users in the building. It is possible that you might have to restart your network-based device after the upgrade.  Although the network outage is schedule for 3 hours to upgrade the several JHU Networking switches in the building, each switch may take 20 minutes or so to fully come back online.  So, the outage length may be dependant on which wallport you're connected to (and ultimately, which JHU Networking switch that is connected to.)
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:'''DETAILS:'''    JHU Networking will be swapping out all of the Hopkins-managed Malone Hall ''wifi'' access points in the building. They plan to start work around 11am that Friday, and they expect it could take 4 hours, more or less, to replace them all.  During that time, wifi access might disappear and reappear.  Additionally, when your wireless device tries to reconnect to the newly-replaced access point, you might be prompted to accept a certificate, and we were informed that you should do so.
  
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:And note, the CS Ugrad lab, ''MH-122'' '''will also </b> be part of the Network outage, even though G-61 will not.
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After the wifi outage, if you continue to have issues with your device, '''''please contact JHU IT directly...''''' Visit [[https://support.cs.jhu.edu/wiki/Wireless_Networking https://support.cs.jhu.edu/wiki/Wireless_Networking]] for details on who contact for assistance.
  
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:During the time of the outage, you will may lose connectivity to most or all of the CS IT services (since your system will not have the network connectivity to be able to connect to our services.
 
 
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Revision as of 17:11, 21 February 2023


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES

UNPLANNED CS IT SERVICE OUTAGES

None at this time


PLANNED CS IT SERVICE OUTAGES

None at this time.


CS COMPUTING LAB AVAILABILITY

Malone MH-122 and G-61 Ugrad and Masters Labs Closure

WHAT: Malone Hall MH-122 and Malone Hall G-61, both the Masters and Ugrad sides of the lab, will be closed to CS students due to an ACM Programming Contest.
WHEN: Saturday, February 25, from 8am to 7pm.
DETAILS:
Both the MH-122 and G-61 Masters and Ugrad Labs will be used for an ACM Programming Contest and will therefore be closed to those not participating in the contest during the 8am to 7pm time period on Saturday, Feb. 25.
  • During the lab closure times, the UGrad Linux computers in MH-122 and the Masters and Ugrad Linux computers in G-61 will continue to be available remotely, via SSH.
  • The printers in MH-122 and MH-G61 will remain online, but, please pick up your printouts outside of the contest hours.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.