Difference between revisions of "Notices"
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=== PLANNED ''JHU'' SERVICE OUTAGES ===
 
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==== {{red|9/29/23 MAJOR JHU email outage and delays}} ====
 
  
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:JHU is experiencing email issues with it's @jhu.edu mail services due to a global outage at Cisco.  This affects both incoming and outgoing email messages to external recipients.  It also impacts systems that send email through JHU's email gateways.  Expect major mail delays until this is fixed.  (We suspect that those with @jhu.edu addresses can still send and receive to others with @jhu.edu addresses.)
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:'''''UPDATE:'''''  JHU has implemented a work-around to the email problem, and email delivery has returned to normal.
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=== UNPLANNED CS IT SERVICE OUTAGES ===
 
=== UNPLANNED CS IT SERVICE OUTAGES ===

Revision as of 14:09, 19 August 2024


CS IT STAFF AVAILABILITY

  • The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

OUTAGE: CS Linux Lab Systems Downtime/Upgrade Schedule

WHEN: Monday, August 19 through Friday, August 23

WHAT: Subsets of the CS Linux clients will be down for upgrades over the course of the week.

DETAILS: In prepping for the new semester, we will be upgrading the CS Dept's Linux clients (our lab systems and others that are remotely-accessible-only) from Fedora 38 to Fedora 40. This will require having the clients offline during the upgrades. We'll do this in stages, so there will always be some clients available at all times.

The upgrade schedule for these systems will be as follows:

  • On Monday, August 19, ugrad1 through ugrad12 (in MH 122) will be upgraded.
  • On Tuesday, August 20, ugrad13 through ugrad24 and masters1 through masters16 (in MH G61) will be upgraded.
  • On Wednesday, August 21, ugradz and gradz (remotely-accessible only) will be upgraded.
  • On Thursday, August 22, ugradx and gradx (remotely-accessible only) will be upgraded.
  • On Friday. August 23, any systems that had to be skipped during the previous days will be upgraded. Our Notices page will have information about any such systems.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.


MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.