Difference between revisions of "Notices"
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Expect each system being upgraded to be unavailable between 9:00 am and 4:00 pm on the days for which it's scheduled. If a system remains unavailable after 4:00 pm on its scheduled day, this CS IT Support Wiki's Notices page will be updated with the appropriate information. | Expect each system being upgraded to be unavailable between 9:00 am and 4:00 pm on the days for which it's scheduled. If a system remains unavailable after 4:00 pm on its scheduled day, this CS IT Support Wiki's Notices page will be updated with the appropriate information. | ||
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== {{red|CS COMPUTING LAB AVAILABILITY}} == | == {{red|CS COMPUTING LAB AVAILABILITY}} == |
Revision as of 20:24, 15 August 2025
CS IT STAFF AVAILABILITY
- The CS IT Support staff is back in Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
- We continue being available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
- Therefore, please remember to email support@cs.jhu.edu for assistance.
- Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
- For the time being, Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.
CS IT SERVICE OUTAGES (Unplanned & Planned)
UNPLANNED CS IT SERVICE OUTAGES
- None at this time.
PLANNED CS IT SERVICE OUTAGES
WHEN: Tuesday, August 19 through Friday, August 22
WHAT: Subsets of the CS Linux clients will be down for upgrades over the course of the week.
DETAILS: We will be upgrading our Linux clients from Fedora 40 to Fedora 42. This will require having the clients offline during the upgrades. We'll do this in stages, so there will always be some clients available at all times.
The lab machines whose numbers are integer multiples of five (ugrad5, ugrad10, ugrad15, ugrad20, masters5, masters10, and masters15) have already been upgraded (those are the staging systems we mentioned in a recent email to the CS faculty and students), so those will remain available throughout the week. The upgrade schedule for the remainder of the systems will be as follows:
- On Tuesday, August 19, ugrad1 through ugrad12 (located in MH-122) will be upgraded (...except for ugrad5 and ugrad10, which are already done.)
- On Wednesday, August 20, ugrad13 through ugrad24 and masters1 through masters16 (located in MH-G61) will be upgraded (...except for ugrad15, ugrad20, masters5, masters10, and masters15, which are already done.)
- On Thursday, August 21, ugradx and gradx (remotely-accessible only) will be upgraded.
- On Friday, August 22, ugradz and gradz (remotely-accessible only) will be upgraded, along with any systems we were unable to upgrade earlier in the week.
Expect each system being upgraded to be unavailable between 9:00 am and 4:00 pm on the days for which it's scheduled. If a system remains unavailable after 4:00 pm on its scheduled day, this CS IT Support Wiki's Notices page will be updated with the appropriate information.
CS COMPUTING LAB AVAILABILITY
- MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access.
- MH G61 (CS Masters/Ugrad Labs) is available for in-person access.
AUDIO/VISUAL (A/V) OUTAGES
- None at this time.