Difference between revisions of "Notices"
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:'''WHAT:''' Major (but overnight) Network and WiFi outages planned for different floors of Malone Hall on March 23 through March 27...  CS IT Services will be affected...
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:'''WHAT:''' Major (but overnight) Network and WiFi outages planned for the 3rd floor of Malone Hall starting the evening of April 21...  CS IT Services will be affected...
  
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:'''WHEN:''' See below for details on when each floor outage will be. All starts the week of March 16...
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:'''WHEN:'''  11pm, April 21 through 3am April 22
  
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:'''DETAILS:''' JHU Networking is planning to upgrade their network equipment in Malone Hall and will be doing one floor each evening the week of March 23.   Note that the Ground Floor of Malone was already updated previously, so at this point, JHU is upgrading the 1st, 2nd, and 3rd floors, in addition to the main building network distribution system.
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:'''DETAILS:''' JHU Networking is planning to complete their upgrade of their network equipment in Malone Hall and will be doing the third floor starting April 21 at 11pm. That means that the 3rd floor CS, ISI, and Malone Center offices and labs will not have any network connectivity (including ethernet and wifi.) This also means that if you're on the 3rd floor and try to connect to the CS server room during that time, you will be unable to do so.  
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:Here is the schedule with additional notes:
 
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::1)  Upgrade '''Malone Hall Distribution'''  March 23, 11pm to March 24, 3am  - The wired and wireless clients '''for the whole building''' will be down during this change.  '''All''' CS IT services, including mail, all CS-hosted websites, and any system with a .cs.jhu.edu hostname will be '''un'''available.   
 
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:::'''NOTE to our G-29 Server Room tenants:'''  Any systems in the Malone G29 server room will also be '''un'''reachable during the switch upgrade, though they will continue running and should be reachable again once the upgrade is complete.
 
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::2) Upgrade '''1st''' floor switch March 24, 11pm to March 25, 3am  The wired and wireless clients for the '''Malone 1st floor''' will be down during this change.  CS IT services will only be '''un'''available to the 1st floor during this time.
 
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::3) Upgrade '''2nd''' floor switch March 25, 11pm to March 26, 3am  The wired and wireless clients for the '''Malone 2nd floor''' will be down during this change.  CS IT services will only be '''un'''available to the 2nd floor during this time.
 
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::4) Upgrade '''3rd''' floor switch March 26, 11pm to March 27, 3am  The wired and wireless clients for the '''Malone 3rd floor''' will be down during this change.  CS IT services will only be '''un'''available to the 3rd floor during this time.
 
  
 
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Revision as of 17:38, 13 April 2026


CS IT STAFF AVAILABILITY

  • The CS IT Support staff operates out of Malone Hall. Our group is working a hybrid schedule with some of us working remotely on certain days, while others of our team are on campus.
  • We are available M-F, 8:30 to 5pm, but there may be certain times we might be online only.
  • Therefore, please remember to email support@cs.jhu.edu for assistance.
  • Also, please have Zoom available on your device(s), so that we can arrange to contact you using that method, as an alternative to in-person communication.
  • Steve DeBlasio, our accounts liaison, is providing a virtual version of his daily office hours for accounts, etc. Email support@cs.jhu.edu for details.


CS IT SERVICE OUTAGES (Unplanned & Planned)

UNPLANNED CS IT SERVICE OUTAGES

None at this time.


PLANNED CS IT SERVICE OUTAGES

WHAT: Major (but overnight) Network and WiFi outages planned for the 3rd floor of Malone Hall starting the evening of April 21... CS IT Services will be affected...
WHEN: 11pm, April 21 through 3am April 22
DETAILS: JHU Networking is planning to complete their upgrade of their network equipment in Malone Hall and will be doing the third floor starting April 21 at 11pm. That means that the 3rd floor CS, ISI, and Malone Center offices and labs will not have any network connectivity (including ethernet and wifi.) This also means that if you're on the 3rd floor and try to connect to the CS server room during that time, you will be unable to do so.



CS COMPUTING LAB AVAILABILITY

MH 122 (CS Undergrad Lab/Collaboration room) is available for in-person access,
MH G61 (CS Masters/Ugrad Labs) is available for in-person access.


AUDIO/VISUAL (A/V) OUTAGES

None at this time.