Difference between revisions of "Notices"
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== PLANNED CS SERVICE OUTAGES == | == PLANNED CS SERVICE OUTAGES == | ||
− | :None at this time. | + | ===Outage 1: CS Ugrad File Server Repair=== |
+ | |||
+ | :'''WHAT:''' Major CS *Undergrad* Net IT services outage, as we make repairs to the CS Undergrad file server, barley.cs.jhu.edu | ||
+ | |||
+ | :'''WHEN:''' Tuesday, October 4, from 6am to approx 8am. | ||
+ | |||
+ | :'''DETAILS:''' Our new CS Undergrad Net home directory file server, | ||
+ | barley.cs.jhu.edu, will be shut down to swap out a motherboard, since its own motherboard is reporting errors. | ||
+ | |||
+ | :Due to this shutdown for repair, several of our CS Ugrad Net services | ||
+ | will be unavailable during this time. If there are | ||
+ | any unexpected complications during the repair process that will delay | ||
+ | the restoration of services, we will update the CS IT Support Wiki's Notices | ||
+ | page at https://support.cs.jhu.edu/wiki/Notices | ||
+ | |||
+ | |||
+ | ====Suspended (Unavailable) Ugrad Net services while barley.cs.jhu.edu is | ||
+ | down:==== | ||
+ | |||
+ | *'''CS Ugrad Mail service,''' both incoming and outgoing, will be suspended for CS | ||
+ | Ugrad Net users (as this fileserver works in tandem with our CS Ugrad mail | ||
+ | server.) Incoming mail should be queued until our mail service is | ||
+ | back up again. Outgoing mail from CS Ugrad Net users will not be available. | ||
+ | |||
+ | *'''IMAP, POP, and Webmail''' from our CS Ugrad Mail server will be | ||
+ | unavailable. | ||
+ | |||
+ | *'''Webpages''' served from our CS Ugrad webserver will be unavailable. | ||
+ | |||
+ | *'''Ugrad Net user accounts/home directories''' will be inaccessible during | ||
+ | the downtime. | ||
+ | |||
+ | *'''ssh service to our CS Ugrad Net Linux boxes''' (ugrad1 through | ||
+ | ugrad24,and ugradx) will be unavailable. | ||
+ | |||
+ | *'''Console (desktop) access to ugrad1 through ugrad24''' will be unavailable. However, although the CS Ugrad computers will be unavailable during the repair time, the CS Ugrad Labs will remain open. | ||
+ | |||
+ | *'''MySQL service via the dbase.cs.jhu.edu server''' (used by a databases class) will be unavailable. | ||
+ | |||
+ | The info above (and future updates), is posted on the Notices page of the CS IT | ||
+ | Support Wiki | ||
+ | |||
+ | |||
+ | |||
+ | <!--:None at this time.--> | ||
<br> | <br> |
Revision as of 13:52, 2 October 2016
UNPLANNED CS SERVICE OUTAGES
masters5 down
- masters5 in the masters lab is down. We are investigating, however, it looks like it will require hardware repair. Please use one of other masters lab systems instead.
PLANNED CS SERVICE OUTAGES
Outage 1: CS Ugrad File Server Repair
- WHAT: Major CS *Undergrad* Net IT services outage, as we make repairs to the CS Undergrad file server, barley.cs.jhu.edu
- WHEN: Tuesday, October 4, from 6am to approx 8am.
- DETAILS: Our new CS Undergrad Net home directory file server,
barley.cs.jhu.edu, will be shut down to swap out a motherboard, since its own motherboard is reporting errors.
- Due to this shutdown for repair, several of our CS Ugrad Net services
will be unavailable during this time. If there are any unexpected complications during the repair process that will delay the restoration of services, we will update the CS IT Support Wiki's Notices page at https://support.cs.jhu.edu/wiki/Notices
====Suspended (Unavailable) Ugrad Net services while barley.cs.jhu.edu is
down:====
- CS Ugrad Mail service, both incoming and outgoing, will be suspended for CS
Ugrad Net users (as this fileserver works in tandem with our CS Ugrad mail server.) Incoming mail should be queued until our mail service is back up again. Outgoing mail from CS Ugrad Net users will not be available.
- IMAP, POP, and Webmail from our CS Ugrad Mail server will be
unavailable.
- Webpages served from our CS Ugrad webserver will be unavailable.
- Ugrad Net user accounts/home directories will be inaccessible during
the downtime.
- ssh service to our CS Ugrad Net Linux boxes (ugrad1 through
ugrad24,and ugradx) will be unavailable.
- Console (desktop) access to ugrad1 through ugrad24 will be unavailable. However, although the CS Ugrad computers will be unavailable during the repair time, the CS Ugrad Labs will remain open.
- MySQL service via the dbase.cs.jhu.edu server (used by a databases class) will be unavailable.
The info above (and future updates), is posted on the Notices page of the CS IT Support Wiki
CS COMPUTING LAB AVAILABILITY
MH 122 (Ugrad Lab)
- Open as usual.
MH G-61 (Masters/Ugrad Lab)
- Open as usual.